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Bob's Discount Furniture / awful products

United States
5
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We bought a sofa and loveseat set back in April. The delivery, price and appearance of the sofa were all good. However we had to order a new sofa cushion after our puppy peed on it. We ordered it at the beginning of June and it is now October 13 and still no cushion. They cashed our check though back in June. at least 15 calls later they promised it would be here by Oct. 10- guess what! no cushion. I will never shop at Bob's again. And don't buy their "goof proof" protection- it is a rip off. They sent someone out and all they did was spray stuff on it and rub it in with a wire brush, and we still had to pay for a new cushion that we never got.
Va
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Bob's Discount Furniture Logo Bob's Discount Furniture
Customer Service
Overall Satisfaction Rating

261 Reviews
428 Tolland Turnpike
Manchester
CT
United States - 06042
+1 860 474 1200
+1 860 887 9913
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