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Bloomexno product delivered, no refund given, horrible treatment

Review updated:

Ordered a gift basket 9-Feb-2016 to be delivered 12-Feb-2016. Loooooong story short - it was never delivered, they have not resolved it, they have lied to me repeatedly that a manager would contact me back (they haven't), they lied and said I probably entered the address wrong (I didn't), they lied and said I would get a refund in 72 hours (I haven't - and now the latest is that it's "impossible" to refund my money. Yes, they used the word IMPOSSIBLE), I've been given the runaround day after day after day - product is now 10 days late with no refund. Oh, and their 'helpful' customer service rep HUNG UP on me when I requested a refund. They have basically stolen my money at this point and refuse to let me deal with management in order to resolve. #bloomexfail #bloomexscam #bloomexcomplaint

Re
Feb 22, 2016
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Comments

  • Dv
      May 08, 2016

    I agree too. It's impossible to contact a manager with this company. Whenever you ask to speak to a manager, they always give the excuse that they don't have one there or when you actually get a hold of one, they'll hang up you. Even the live chat feature on their website is pretty much useless. What kind of business are they trying to run here?

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