Menu
Bliss Computers
Bliss Computers Customer Service Phone, Email, Contacts

Bliss Computers
reviews & complaints

www.blisscomputers.net
www.blisscomputers.net

Learn how the rating is calculated

3.4 10 Reviews

Bliss Computers Complaints Summary

6 Resolved
4 Unresolved
Our verdict: With a good resolution rate, Bliss Computers generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
Verified
The authenticity of the customer service contact information for Bliss Computers has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Bliss Computers. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bliss Computers reviews & complaints 10

Sort by:

Newest Bliss Computers reviews & complaints

ComplaintsBoard
A
12:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bliss Computers - Screen

I attempted to purchase a screen for my laptop. The version of screen that I purchased matches the model number of my laptop exactly. This is important info. This laptop has two different screen options. The pin layout, connector, and motherboard are identical. To note, I've been repairing my own devices for years and I used to be a repair tech for cell...

Read full review of Bliss Computers
ComplaintsBoard
A
3:36 am EDT

Bliss Computers Incompatible parts and over charges

WORSE CUSTOMER SERVICE EVER! They sent you a wrong item, doesn't matter what, even after you confirmed with them the SN and the parts # of the screen before they dispatched... Then when you return it back, you will be surprised that they charge you a restocking and shipping fees. SCAM STAY AWAY

Read full review of Bliss Computers
View 0 more photos
Hide full review
ComplaintsBoard
R
11:11 am EST

Bliss Computers (Aka east coast lcd) false advertisement / dishonest communication

They outright lie about the products they are selling. They shipped me a completely different brand than advertised. I paid over 60 dollars on shipping charges (both ways). They said they'll pay for the return shipment. Asked me to send the receipt. I did. They didn't pay. I wrote them a million emails, never a response. I called them several times over the course of 3 weeks. They said they processed the the refund. Never got the money. Called again. They said "oh there was a mistake we'll process the refund again", but never got the money. Called again. They said the same lies. Eventually gave up. They are seriously a shameless company.. They go by different names: Bliss computers, Browngranite. They get terrible reviews everywhere (except of course suspicious self reviews). There are serious reasons to believe that all the five stars are from fake accounts they created. For further evidence look here (It's been obvious to others as well): http://www.complaintsboard.com/complaints/bliss-computers-c158159.html They either get 1 star or 5 stars (usually right after a 1 star review, strictly countering the reasons of the 1 star reviewer, like a dialogue) They are certainly more than capable of doing that.

Read full review of Bliss Computers
Hide full review
ComplaintsBoard
F
5:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bliss Computers Low price, Good service

I purchased a netbook screen from Bliss. They had by far the lowest price I could find on the product. Even with priority shipping their price was significantly lower than everyone else was charging for the screen alone. Screen arrived very quickly after ordering. Unfortunately the first screen they delivered did not work. They responded quickly to my e-mail informing them of the problem and sent instructions for returning the item for a refund or replacement. I chose a replacement which arrived shortly after I shipped the bad item back. That screen worked perfectly. I would recommend ordering from Bliss as they offer very competitive pricing and obviously stnad behind their products.

Read full review of Bliss Computers and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
L
L
luisrh
New York, US
Mar 14, 2011 4:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I dropped my laptop and the screen was damaged. After downloading the repair manual from Dell.com for my model, I was confident I could repair or replace my LCD. Bliss had the best price online for my model. I drove from NYC to their location and paid cash for the LCD. I brought the screen home to install. The screen worked but was dim. I called and was told to bring it in. I brought it in the following week. They saw that the screen was dim and provided a replacement on the spot. Even providing tools. The second screen worked exactly as expected. Very happy with price and Support. Bliss stand's by their product. Will definitely use them again in the future.

D
D
david3148
Whitwell, US
May 15, 2012 3:51 am EDT

do not buy from them i order a screen they sent wrong one then charged me to send it back to them then for them to ship the right one when it was their fault 66176

ComplaintsBoard
D
10:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bliss Computers Faulty LCD screen - will not respond to requests 4 return

We purchased 2 LCD screens. They arrived after a few weeks which was very slow considering we had paid US $55 for fast delivery. Anyway once screen is perfect however the other has a white line right thru the centre of the screen. We have been trying to contact them for over a week - given the time differences between here and the US it is difficult to contact via phone. We have sent a photo and asked for a replacement - so far we have had no response at all! We paid a fair amount of money for this screen and it seems that because we are an overseas client we can be ignored. Surely there must be some consumer laws over there that protect us? We just want a replacement - happy to pay the shipping costs to send it back but would expect the replacement to be sent free of any shipping charges. Would even send it back and just get a straight refund! From what I have read getting any response could be an issue!

Read full review of Bliss Computers
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
11:39 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bliss Computers Excellent relationship

From Mr. Notebook, Inc. -
After reading a few comments here, I felt it necessary to chime in. I have ordered screens in quantities for about five years. They always arrive well packaged. I have never had a broken one come in. Michelle does a good job matching up compatibility and on the rare occasion I get something that isn't right they are quick to resolve the issue. Recently, I had an odd lcd issue with a Dell Inspiron where screens would work intermittently (backlight issues). The problem turned out to be a slightly different revision of the screen was needed. Bliss took the time to figure out the issue rather than blow me off or return the item. No other screen dealer I buy from could figure it out. They did. I especially like their new website feature that has pictures of many of their screens. It helps quite a bit to order LED LCDS when the connectors are often on different sides of the screen. A+ in my book.

Read full review of Bliss Computers
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
4:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bliss Computers Bad experiance

I have a bad experience with same company(bliss computer), i purchased from them one LCD for my laptop through eBay on 25 October, 2010, and they send it to me to United Arab Emirates then i found it not same item as explained. so i discussed with them they advice me to send it back and they will send the proper one sent it back to them then up to now still waiting the replacement item, they ignoring my emails and really it is very bad experience.
I don't advice anybody to purchase from then even in single cent.
Regards

Read full review of Bliss Computers
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
4:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bliss Computers Great Service!

We've been buying laptop screens from Bliss Computers for the last 2-3 years and we have nothing but great things to say about them. Their prices are some of the best out there and their customer service is always great and speedy! They always stand behind the products they sell, if for some reason the screen is faulty we never had a problem getting an exchange or a full refund, they are always fair! I've recommended Bliss Computers to many people and will continue doing so, we have nothing but good things to say about them!

Read full review of Bliss Computers and 9 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
9 comments
Add a comment
V
V
Vanessa Sybrandy
Windber, US
Jan 11, 2013 10:27 pm EST

This must be a plant from Bliss computers. Considering they tried to force me to change my ebay feedback.

A
A
Angieo71
Homestead, US
Jul 26, 2011 1:20 am EDT

I have nothing negative to say about this company. I even had an issue with the screws fom my screen and Dave wrote me right away and said he would mail me some assorted screws.
Thank you for your great service
Angle

G
G
geoshawa
naiu, US
Jun 14, 2011 1:46 pm EDT

These people did a wonderful job replacing a screen that had gone bad, it wasn't there fault why it did. I sent it to them and in under 4 days i had a replacement back.. I would buy from them and only again when ever i need a new screen.

T
T
taganrogcity
, RU
Apr 30, 2011 9:22 pm EDT

I bought a new LCD screen from Bliss Computers on eBay. I got my item at the proper time and I very satisfied. Item is as described, perfect and everything works fine. Super service, momentary shipment, best quality, great communication.
Thank you very much!

Sergey (aka –taganrogcity from eBay),
Russia

T
T
TechTeamNY
Manhattan, US
Feb 15, 2011 9:23 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My first experience with Bliss was a good one. I received a replacement LCD and it arrived the next day as ordered. Unfortunately there was a small crack in it that wasn't apparent until after I turned it, but a quick call to Bliss resulted in a replacement being shipped out the next business day. Could be that the shipper was at fault but service was delivered and everyone is happy. I service systems and good product support helps me to work more efficiently so I will certainly use Bliss when I need any replacement LCDs.

L
L
LadyDorleac
Aurora, US
Feb 10, 2011 4:56 am EST

very easy to deal with, very professional. Screen arrived very quickly! It feels good to be up and running again! Thank you Bliss Computers my new LCD screen is AWESOME!

J
J
jerry safenet
, US
Feb 08, 2011 3:54 pm EST

Dear, all
I'm so happy with my purchase a lcd screen from bliss computer also I highly recommend to everyone.
I am satisfied with service, price, support and rma.
thanks bliss computer!

jerry

L
L
loveoldhomes
Forest, US
Jan 31, 2011 8:22 pm EST

I have nothing bad to say about this company! They delivered the item in a timely matter and dealt with and issue I had in a possitive manor!

J
J
Jose R Acevedo
, PR
Jan 27, 2011 12:25 am EST

I have bought a many LCD screens from this company and have found the to be very professional and courteous. I have never had a problem that they went eager to fix immediately. When I think LCD screens they are my first choice. They always have what I need at the price that I want. They come highly recommended by fellow technicians.

ComplaintsBoard
B
10:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bliss Computers - false advertising / misdirection

Advertising on pricegrabber as amazon marketplace seller; Bliss Computers advertised they had "notebooks" for sale on amazon.com in September of 2010. The sale link went to amazon.com where the laptop ad was replicated. When item was shipped, it was a replacement LCD. Company will refund %80 of sales price but none of shipping either way. Customer is out...

Read full review of Bliss Computers and 7 comments
ComplaintsBoard
O
8:19 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bliss Computers - Bad service

1) I was happy to find a low price screen for my laptop and I ordered it with overnight shipping. It came very fast but the screen did not work, I called right back after few tries someone picked up.And I was told to send the bad screen back and they were going to send another screen overnight, second screen didn't work either. 2)I called days after day...

Read full review of Bliss Computers and 48 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Bliss Computers customer service

Phone number

+1 (201) 442-0091

Website

www.blisscomputers.net

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Bliss Computers?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bliss Computers Customer Service. Initial Bliss Computers complaints should be directed to their team directly. You can find contact details for Bliss Computers above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bliss Computers. Discuss the issues you have had with Bliss Computers and work with their customer service team to find a resolution.