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Digital Storm Complaints & Reviews

Digital Storm — unethical behavior - bad sales practices - subpar parts

I placed my order on 8/5/19 using Digital Storm's (DS) online store for a custom built computer workstation for business use. I was immediately billed $3, 769.00 for a computer that was estimated to have taken over two months to build. In early September, I was contacted by customer...

Computers & Accessories  · Sep 30, 2019

Digital Storm — improper testing on vanquish

Dear Digital Storm, Whenever I get my computer back and it is working properly, I will redact this complaint. Until then, I am frustrated with the policy and testing practices you stated you take when delivering a product. I ordered a Vanquish computer ($$$$$) and it took a long time to...

Computers & Accessories  · Jan 29, 2019

Digital Storm Computers — computer technical problems

i contacted digital storm to purchase acomputer for microsoft flight simulator x or prepared flight simulator in august 2015. i specificaly told the sales rep what i wanted the computer for and was assured that they the vanquish 3 would run the simulator program. i was concerned that...

Computers & Accessories  · Jul 26, 2017

Digital Storm — Defective Computer, Terrible Customer Service, Partial Refund SCAM!

Check the better business bureau website and see digital storm has had 37 complaints filed in the past 3 years! In august 2015, i ordered a custom - built computer online from digitalstorm.com. They charged me $400 for shipping based on 200 lbs. The computer only weighed 70 lbs when it...

Fremont Desktop Computers  · Oct 25, 2015

Digital Storm — Reviews

I have read a few complaints regarding Digital Storm. I have 2 of their PCs and have had only an issue of one that was caused by a defective graphics card. All in all Digital Storm has replaced Dell and the other large manufacturers role in serious work stations. We use them for CAD and...

Desktop Computers  · Jun 06, 2013

Digital Storm — DIGITAL STORM GAMING LAPTOP - NO TESTING - COOLING FAN - NETWORK CARD - SECONDARY HARD DRIVE

Digital Storm sold me a brand new laptop computer on Jan 2012. The laptop was never tested and has experienced multiple problems. 1. Secondary hard-drive was never formatted. Tech support had to do remote access. 2. Intel Wireless Network Card was not enabled and configured. Why would you...

Digital Storm — Poor Customer Service

STAY AWAY FROM DIGITAL STORM!!! Our company purchased a Digital Storm Computer for one of our customers last year. Spent over $4, 000 for it. We are a computer service company located on the East Coast, and our customer was obsessed with having "the ultimate" computer to run hi...

Digital Storm — Bad Sales Practices

I called Digital Storm (www.digitalstormonline.com) asking for computer recommendations, since I thought it would be easier asking an expert than spending hours shopping around. While on the phone the sales person convinced me to buy a new computer. He said he preferred that I place the...

Digital Storm — Outstanding company!

Outstanding company! I was looking to replace my original Dell XPS to be able to run the new games at max FPS. I primarily run flight simulators that are challenging for most computers "out of the box, " so I decided to look into building my own, or having one built by one of the many...