Blair / Blair Rewards Scam
The same thing happened to me. I don't know how, but I was enrolled in something called "Blair Rewards." Today I called Encore Marketing at [protected], the company that runs this scam and spoke to someone named Diane. She was very friendly and helpful and honored my request to be disenrolled from Blair Rewards and also said she would refund all charges. This will teach me to check my credit card more often! Diane told me that I have been enrolled in this thing since September of 2008! I don't see the refund yet, but I just called today so will give it some time to post. I could not get Blair on the phone (due to their message that they have an unusually hight volume of calls), but I did e-mail their customer service center about this as well las night and they responded to the e-mail today. Here is what they said:
Dear Ms. Monroe
Thank you for contacting us.
By signing and returning the acceptance card for the free item offered, you enrolled in a continuous marketing program. This authorized us to send periodic shipments of merchandise to you and bill your Blair Credit Card account. If you did not return the customer service card that accompanied the free item asking us to cancel you from the program, the merchandise continues to be sent every one to two months.
If you would like to removed from the program, please let us know.
We apologize for any misunderstanding.
Blair Customer Service
The strange thing is that I never received any free item with or without a customer service card, so had no chance to tell them I wanted to disenroll. I do not recall signing an acceptance card either, but I do remember taking a survey on the Blair site that offered some amount off toward my next purchase and turned out to be horrendously long, and I think Blair Rewards might be tied in with that somehow. My lesson from this is to never, never, do online surveys!!!
More Blair Complaints & Reviews
- Blair Clothing Company - Bad business when shipping & giving refunds to long standing customers 
- Blair.com - contacting and service 
- Blair.com - Fraud 
- Blair.com - Scam 
- Blair.com - Customer Service Matches Quality 
- Blair.com - light camisole
- Blair.com - black sweatpants
- Blair.com - totes storm jacket
- Blair.com - Wrangler Denim Jacket
- Blair.com - scammers