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Bharatgas-LPG / insisting of ration card

1 India
Contact information:

Insisting ration card for supply of gas cylinder. Iam the customer from the year 2003. Gas cylinder supplied up to 04/07/08 without insisting ration card/residential proof. Ration card is not available. Residential proof is given at the time of registration itself. Bank passbook is not accepted by the agency as residential proof.
Age old parents are suffering for want of lpg gas immediate action is solicited.
My gas connection customer number is 2839.
Distributor code number is 641795

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