The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

BellSouth / AT&T / identity theft

1 Memphis, TN, United States
Contact information:

I used Bellsouth for my home phone service for several years. At this time I had T-Mobile for my cellular services because their "family plan" was better at the time. Little did I know, that if you are a Bellsouth home services customer you can easily purchase a cell phone and plan over the phone without any face to face time or signature required. My SSN was taken by someone (still don't know who/where/when) who knew I used Bellsouth and bought a cell phone with it over the phone on my bellsouth account. I knew nothing of this until I had a collections letter in the mail for about eight hundred dollars from ONE month of fraudulent cell phone use.

Bellsouth has now been absorbed into At&T. They still allow people to purchase these phones/plans over the phone. It is terrible. They should take better steps to insure this does not happen to their customers. Needless to say, I am no longer with Bellsouth/At&T.

St

Post your comment