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Belk Dept Store / management

4 seasons blvd, Hendersonville, NC, US Review updated:
Contact information:
Phone: 8286923236

Management and floor supervisors treat their best employees very poorly. I witnessed four of the best associates being treated with disrespect. I have shopped here for many years these employees names are ann hutchinson, alice tennet, bruce simpson and debbie blythe. These associates have been with the company at least 15 years or longer and deserve to be treated much better than they are. Lori, the shoe dept asm needs to grow up. She will not give debbie credit for the great service, great organization, and the overall wonderful job she does. Its pretty bad when the customers will give her credit and her boss will not. Lisa is also a very poor manager. She needs to give credit where credit is due to alice and ann for their outstanding service in the house dept. And to bruce in mens. These people are very known in hendersonville and are very important people. They are very loved not only by the customers but the families of their fellow employees. Anytime you see debbie all you see around her are smiles. And I believe she is a wonderful person and a very important asset to the company. I believe something should be done about this injustice.

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Comments

  • Wa
      Feb 17, 2012

    My name is Wanda and I have a complaint

    I had my receipt on an item that was bought on Saturday. The clerk would not let me exchange a ring that was only $20.00 and on sale for @13.99. I bought 4 by the way. The one I was trying to exchange stone fell out after wearing it one day. I was told I could take it back to the store I bought it at, which is about 30 minutes away and I couldn't exchange it because I didn't have the box it came in. She said she had no way of looking it up without the box. I Had kept telling her the upc was on the receipt. To make a long story short, she would not let me exchange it. I left furious. I had spent about 400.00 in a Belk store that day (Sat) and today is Thursday (Feb 16) Had I not hard a receipt, I would understand me not getting another ring. I plan my Belk credit card off and I WII NOT spend another penny in Belk. This is not a return policy at all. Thanks... My phone # is [protected] and I am home after 5pm. I also work in retail at a pharmacy

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