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Teespring Customer Service

There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant.

Teespring, Inc.

460 Bryant Street Suite 200,
San Francisco
California
United States - 94107

Customer Support Phone Numbers

Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

Teespring Complaints & Reviews

TeeSpring / t-shirt

De
Oct 07, 2019

The t-shirt designs were printed incorrectly by the company. I contacted them twice through their contact page and I have had zero response, other than the automated "You'll be contacted within 24 hours email. The first notice was on 10/1/19, and the second notice was on 10/4/19. Here is my...

TeeSpring / vinyl butterfly with a saying

Tj
Aug 11, 2019

We Ordered A Butterfly vinyl for $21.48 Ya'll took the money and we see where ya'll took the money and it was suppose to arrive on 08/07/19 and we haven't received It yet and we wanna know whats going on and it was ordered on 08/05/19 and we paid extra to get it early and we wanna know...

TeeSpring / lucas the spider plush

El
Jan 04, 2019

I ordered a Lucas the Spider plushie back in June/July of 2018. It is now January 2019 and I haven't received any updates about my order. I emailed them in December for an update and all I really got in reply was ‘it's on it's way, we'll email you when it ships' It was supposed to be...

TeeSpring / lucas plush

Sm
Dec 04, 2018

I ordered a Lucas Plush on 11/03/2018 and Teespring took payment for the product and as of yet I have not received it. They will not provide any updates and no info. They just took my money and have thus far refused a refund. I have contacted the BBB, The RI Attorney Generals office, NYS...

TeeSpring / a "livep. d." t-shirt, that I returned, have not gotten my "full refund"!

Ki
Oct 02, 2018

To upper management / refund dept. - I ordered a t-shirt about 3-4 weeks ago...& I didn't like the way it looked, so I sent multiple e-mail to "teespring's" help contact... Letting them know that, i've sent my order back to them & want a "full refund" of $29.04. Two weeks have passed, I...

TeeSpring / everything

Th
Sep 23, 2018

the guy behind this brand uses it as an income extra, he got a youtube channel that promotes violence, sexism and spread lies and confusion. you can see for yourself: https://www.youtube.com/channel/UCv_-yc055n1fxFfTYpdaKBg Also there are a lot of comments here by people who payed but...

TeeSpring / never received product

Wh
Jul 29, 2018

Ordered a shirt as a gift. I received notification that shirt was printed and would be shipped. Months pass, nothing. Contacted customer support and was advised order was not completed because payment was not made. Submitted proof of payment, and proof they received payment. Crickets! No...

TeeSpring / took my money, never received my product

Rl
Jul 20, 2018

Buyers beware. Teespring is an absolutely terrible company, with awful customer service. At the end of May, I ordered the Aphmau wolf plush for my daughter, who begged me for days to buy it for her. It took me a while, considering it was a $30 stuffed animal, but I finally gave in. On...

TeeSpring / breach of contract / false advertising

Te
Jul 16, 2018

Alright, so here is my problem with TeeSpring. They have run 1 or more campaigns where they advertise the item as being a "limited edition collectible" - only available to purchase during a limited window of time, only the amount purchased during that window of time would be produced, and...

TeeSpring / skull emblems

Je
Jul 09, 2018

Will be filing complaint with BBB do to the fact that we purchased 5 skeleton head emblems, they took the money out of our account never received items, called the number, no answer. Info is as follows-Bikergiveaway/skullemblem, seller [protected]@gmail.com, phone [protected].teespring i...

TeeSpring / teespring steals the work of others and then kick them in the butt and close the account

Ja
Jun 29, 2018

TeeSpringI worked as independent artist on the site teespring. Suddenly, after upload some designs they closed my account, then I sent a message asking for the reasons according my rights as autor of those desings, but they don't want to reopen it, also gave me zero explanations... For their...

TeeSpring / payout

Al
Mar 15, 2018

TeeSpringOur brand new alumni association wanted to get our first piece of apparel and had some success with the campaign. I see where the payout was done, but have not received it. I have been trying to reach someone about a $200 payout since january with no response. Even when I called the number listed.. It's automated and offered no support. Not happy!!!

TeeSpring / vietnam tee shirt

Jo
Mar 06, 2018

I have sent numerous complaints on these shirts. Will contact the BBB on them. Three of the 4 the print was smudged and the last one you can not even read what is suppose to be on it. I asked them to at least replace the Vietnam Vet shirt and they didn't even feel it necessary to reply. I...

TeeSpring / credit card charges one year after later!

Kg
Dec 09, 2017

I placed an order in a campaign one year ago! Apparently there weren't enough orders to process the payment and complete the order. I just discovered the payment had been been processed on 12/5/2017. There was no notice give to me that was happening. I am not happy with the situation. With...

TeeSpring / ordered the tee shirt"if you haven't risked c o m I n g h o m e under a flag" don't you dare disrespect it.

Je
Nov 11, 2017

I received one m womens tee, one lg shirt with mechanic garage on it, and one 2xl with a paw on the front, and logo on the back "ears up system armed. Shipping label says women's premium tee new navy m/1, hanes tagless tee smoke gray xl / 1, and navy 2xl / 1. All of the shirts should have...

TeeSpring / custom shirt

Gr
Oct 30, 2017

I ordered a shirt with a color graphic and the printing is so bad I can't even tell what the graphic is supposed to be. I'm also pretty sure the shirt will not make it through one washing. The shirt was supposed to show a person in a whitewater kayak but because it was printed on a gray...

TeeSpring / never ordering from them again

Or
Oct 20, 2017

The quality of shirts leaves much to be desired. I ordered several times and there were problems each time. So I know what I am talking about. The sizing charts are not true either. One of the issues I had was connected with sizing. I got a too small t-shirt, I have no friends who would wear...

TeeSpring / wrong iphone case

Me
Sep 19, 2017

I have emailed and emailed and emailed no one has gotta back with me about the wrong case they sent me twice I'm emailing them to tell them and let them know that I want the right case for my phone because I paid for it and no one is helping me with this issue and it's frustrating and...

TeeSpring / fraud

Ch
Sep 08, 2017

A Strange thing has happened. I have never been among their customers, moreover, I had no idea that this store existed, but one day I got a confirmation email from them stating when my order was supposed to be shipped and delivered. Wait. What order? I live alone, so nobody could make any...

TeeSpring / tank top I created

Ah
Aug 31, 2017

TeeSpringI had a race coming up so I decided to order tank tops for my team. The tanks I got were not even close to the colors that were represented online when I created them! You could hardly read the writing and they also sent me two of the same shirts instead of the other one I ordered. I sent...

TeeSpring / I was a seller

Mb
Aug 29, 2017

I sold t-shirts on their website and was supposed to receive a payout by August 18th, it is now the 30th and still have not yet received it. I have contacted their company on several occasions and they are doing nothing to fix this matter. They should be ashamed of themselves as the...

Teespring.com / bad company

Ci
May 31, 2017

I still have not received my order and every time when I contact Teespring they only say that I need to be more patient. It is now two months since I made my order and no news or updates. Last time when I contacted Teespring their support told me that things like that sometimes happened, but...

Teespring.com / teespring is the worst company to deal with!

Je
May 16, 2017

I bought a shirt from Teespring and a was waiting patiently, but time passed and nothing arrived. At first they said that there was nothing to worry about, but then one day I received a notification stating that my order got lost and they asked me to contact their office as soon a...

[Resolved] Teespring.com / ridiculous size, t-shirts were too small

Km
Mar 31, 2017

Ordered two t-shirts from Teespring website and both arrived fast but I was very disappointed when I saw how small they were. Sizing was ridiculous and t-shirts looked like they were made for children. I contacted Teespring and they assured me I received the correct size. Yes on the tag it...

[Resolved] Teespring.com / avoid!

Pa
Mar 16, 2017

I bought a t-shirt as a present and had nothing but trouble with Teespring. I want to start by saying that they charged me twice and refused to give my money back. My bank statement clearly showed that there were two charges from Teespring, but these clowns keep telling me that they have...

Teespring.com / they have charged me for purchases that I did not make!

Sa
Apr 11, 2016

Teespring have charged me for purchases that I did not make! I ordered from this site in the past and it was bout 6 month ago. I received my stuff and forgot about this company. But recently I noticed that over $100 just disappeared from my bank account. I have tried calling their customer...

[Resolved] Teespring.com / ordered in january and received nothing yet!

Bi
Mar 10, 2016

I made my order back in January and they said it could take some time to deliver it to my country. I told them that everything is ok and I can wait. But I never expected this would take SO long! It is now March and I received nothing yet! Every time I contact them they ask me to be...

Teespring.com / still no delivery!

Ja
Feb 19, 2016

Ordered from this company a month ago and received nothing yet! My order id still processing and I have no idea when it would be shipped. Tried to contact Teespring customer service, wanted to ask about the status of my order but received no answer! I got a message from them only once...

Teespring.com / totally useless service

Mo
Jan 18, 2016

I purchased a t-shirt in the beginning of November. The offer was for free shipping and the estimated delivery was November 14th. But I received nothing, so I contacted Teespring customer service. They apologized and said that my order would arrive few days late. Well it’s now January 18th...

Teespring.com / I had to pay for their mistake

Do
Dec 18, 2015

I was starting my clothing line, so I decided to try this service. I wanted to see if people will like my designs. So I uploaded my design, set the campaign for 7 days and met the goal of 50 shirts. The first message I got from my customer was about him waiting three weeks for the item to...

Teespring.com / customer service is just horrible.

Sa
Dec 15, 2015

My friend had a bad experience with Teespring, but he is afraid to do something with it. So I decided to deal with it myself. Well, he ordered five things at once. Their website states that they need two weeks for items to be delivered. It was true. He received his package two weeks later...

Teespring.com / seller lied and didn't provide what has happened with the order

Ra
Aug 09, 2015

I went to the website www.teespring.com and ordered the T-shirts with the logos. I received the email from the seller that they had all logos, and they would send me another email when the order would be ready. I received it, but after that they disappeared for 10 days. When the rep...

Teespring.com / I got wrong size. no idea how to change it

Wi
Jul 25, 2015

I bought t-shirt for my husband from www.teespring.com. I don’t know how it has happened, but the seller has sent me the size XXL, but I needed only L size. All my emails, which I sent to the seller, were ignored. I checked the availability of these t-shirts and they were in stock. I...

Teespring.com / simply no delivery and communication

Ko
Jul 02, 2015

Don’t buy from the website www.teespring.com. I have ordered t-shirt from these people, but I placed the order 20/5/15. Today is July already and still no news or delivery. The company turned to be terrible. I understand that I have wasted money and have gained big experience. I will...

Teespring.com / no info and no deliver from this company

Ra
Jun 05, 2015

I ordered 2 t-shirts from the company www.teespring.com. The payment was prompt, because I have used PayPal. The seller unfortunately fooled me. He hasn’t sent any info and didn’t reply to my emails. I was really upset and already contacted the PayPal and asked to help me to...

Teespring.com / problems with sizes and one t-shirt was completely wrong

Jo
Nov 21, 2014

I wouldn’t advise anyone to buy from the website www.teespring.com. I ordered 4 T-shirts from them, but the sizes were too large for me. Also one T-shirt was completely different and I hadn’t ordered it. I mean the design was wrong. The company is bad and they don’t want...

Teespring.com / only wrong info and impossible to get anything from them

Ca
Jun 21, 2014

I purchased T-shirt with logo from the company www.teespring.com. I got confirmation info and the tracking number, but after 4 days I decided to check my order. It turned out that they sent me wrong tracking number. I tried to change it, but they again and again told me ###. No delivery...