OfferUp

Not sure why the bad reviews, this is like parking you car on the side of the road with a FOR SALE sign on the window, you get good people with good offers and then you will get people with bad offers, and definitely you will get people who are nothing but IDIOTS with stupid offers, well I just learn to ignore them and keep on selling/buying, there are some scammers either trying to get your item or sell you theirs,, I always meet in public and only do cash transactions, nothing over 100-200 cause you never know, Aaaah and don't forget them crackheads that like to buy stuff in the middle of the of the morning like 1, 2, 3, 4 of the morning who got nothing to do and really don't have any money to buy, they just want to know if your item is still for sale... but other than that, I have never got any emails from any one else, like some claim, haven't need to contact c. S for anything, what the hell do I need them for? This is like a flea market, your an adult and you make your own deals, if you get burn,,, that's your own fault.,, this is buyer and seller beware and at your own risk kind of deal...

Don't buy anything from these guys it's a total scam you will be ripped off of your money and there's nothing true of value to distinguish the amount of quality and integrity of life these days these people will rip you off and they're using sites like this to rip you off so don't buy anything from this site

I'm not sure why the reviews are so bad but as for me as a new user it is completely awesome a few flaws easy fixes but it is a site that gets your goods out there an legitimate buyers that responded an showed up not like letgo where in my experience they play games I am very impressed with the site and will tell everyone i no how my experience has been with the site

This site is a waste of time. Most Sellers don't answer and just ignore your offers and questions. Not only that, but people price their stuff too high, and clearly from the endless pictures of item on dirty floor, nasty bedspread, or filthy stained carpet does not justify high price. Don't waste your time. Go on Ebay. It's still the best place to buy used and new stuff at great price if you are patient.

I get why people are upset - but it's not the app's fault... There are plenty of people out there that say they want something, and then just stop messaging...
If you expect that, then it doesn't matter when it happens. I don't go out of my way to sell something and make sure I have something set up before I go pick something up but all in all, it's great! I've sold a lot of items that I otherwise wouldn't have, have sent / shipped items, and just used common sense to protect myself...
The app is great!

Pros: Easy to list. Offers local pick up + shipping. Phone app easy to use. Can keep listings active for as long as you like.
Cons:
Alot of scams on the site, and fake accounts ripping people off.
*Some of the advertisers listed on the site are scams.
If using the shipping option, the selling fees are much higher than the competitor. Shipping fees also much higher. Lightweight items can be charged the same rate to ship as heavier items. The items I sell on OfferUp are, on an average, $4.50 higher than the same listing on a competitor site due to the fees and high cost shipping.
If using the shipping item, it takes at least a week for OfferUp to credit a sale. Again, longer than a competitor.
You cannot rate a buyer who fails to show up or causes problems. I think OfferUp should have this option bc it would cut down on scammers.
*The app does not allow you to delete messages. Very annoying.

I agree and disagree with reviews here.

First of all, OfferUp, the company, is giving people/communities a common online place to sell stuff as an alternative to websites like Craigslist. Like CL, it's free and it's user friendly. However, with OfferUp, you're able to maneuver through the posting process quicker, the app/page design itself is not as antiquated and is aesthetically more appealing and it's "one and done"- you conduct the transaction from start to finish via the app. This isn't to say one is necessarily better than the other, it's your choice.

Also, like Craigslist, it is not meant to compete with Ebay, Etsy, etc. With places like the aforementioned, you pay to list, you pay to process the transaction online, and they get their cut. Because of this, they can afford to have staff to help sort out problem sellers and buyers, guarantee products and refunds, and be the intervening party so you don't have to deal with that end of it.

So, as far as what OfferUp, the business, offers as ITS product, I give it 5 stars.

Most of the complaints on here are for things I don't believe OfferUp is responsible for. No-show buyers or sellers? Block them. Lowballers? Block them. They don't respond? Block them. You don't like one word responses? Block them. These types, and much worse, are everywhere, not just on OfferUp.

Use OfferUp for its intended purpose: an online yard sale, cleaning out your closets, whatever. If you have a business to run, OfferUp is not the place for it.

Where to start... well, here's the "I don't want to actually read this" synopsis...

It is my opinion that OfferUp has poor management/leadership, lacks customer service, lacks alternative ways to log in or to communicate with the company, and has too many scammers.

Here's the "Why"...

I started using this app a few years ago. Thought it was going to be a great way to have a virtual Garage Sell. It was not. In the end, I literally just gave up trying to sell anything because there was so many people who would message me about an item and wouldn't respond to my response. Later discovered that this was because as soon as someone even looked at anything I posted I'd end up getting a message (the reason I know this is because I had looked at something trying to figure out "what the world was that even a picture of?"... only to get a response from the seller asking me to negotiate a price--for something I had zero interest in once discerned). Not too long after this, OfferUp had some really crappy algorithm that would just start slamming me with notifications about items that belonged to the category of whatever it was I took a peek at. The notifications got so bad I literally stopped looking at them only later missing actual messages from real people. When I got frustrated enough to remove my items from being advertised as "For sale", I ended up receiving messages from locations I left a couple of years ago. This made me completely aware that they obviously have items posted that are actually no longer available. I tried changing the item's associated zip code, which didn't work, I had definitely changed my zip code... that didn't work. I marked them as "Sold"... for some reason that didn't work. I even archived them... yup... you guessed it... two years later received a message about an item I thought was long gone from the public's capability to view. Fast forward into the future... I had initially signed up directly with my phone. Logging in was automatic. Had to change my number for personal reasons. Here we are a few months after changing my number that my phone just completely dies. Ok... no problem. Ordered a new phone elsewhere... little did I know that with this company that IS a huge problem. I received an email answering a question I had asked someone before the phone disaster. So I click on the shortcut to see the original message... only to get a "Login" screen. No problem. Put in my email, then click forgot password. I get a "Reset Password" email sent to the same email. I go through the process to reset. Everything is looking hunky dory... then I attempt to log in. Nope. The app is trying to send a text message to the wrong phone number. Well, maybe I can try to log in using a browser. Yes... that is an option. Wait... trying to send to old number, still... Ok... let's try customer service. No phone contact available. Interesting. Well... here's a contact via e-mail. NOPE. Try to send a message via email, they want you to LOG IN... which continues the endless cycle of "Let's keep messaging your old number" going. Want to change your phone number... LOG IN. Want to delete your account... LOG IN! I've been trying to send a message without logging in... and SURPRISE... there's a "Server Issue"... but their servers are having NO problem showing me what people have posted for sale. Now I have a feeling that my account is going to end up in the hands of some scammer (which, BTW... this freaking app is riddled with... I've experienced less scammers via Craigslist). It is actually bad enough that it seems like their plan to find scammers is to have YOU report them.

Now some of you might think, "User error"... that's a fair assessment. I'm not a computer wizard who can hack away a computer program... but I've been around long enough and around enough people to know that my ability to utilize computers and programs exceeds the average person's. I'm also intelligent enough to know that things happen in life and there's absolutely no way that a company who has been around for more than a year hasn't encountered this before (which, BTW... I've looked into their FAQ site... which was also absolutely no help).

In conclusion... I stand by my opinion. Poor management, because half of this wouldn't have happened, otherwise (I've never worked for the company, so I can't attest an employee's experience would be like). Lacks in Customer Service... well... just try to call or email them. Lacks alternative ways to log in or to communicate with the company, as apparent by what happened with me. Finally, has too many scammers... which literally was found in EVERY search I performed and of which I was constantly tapping "Report" said accounts.

OfferUp is a marketplace that claims to be better than Craigslist, Ebay, or Facebook Marketplace, but in reality, it falls short. The platform has two major issues that make it difficult for users to utilize it properly.

Firstly, OfferUp makes it easy for fraudsters and scammers to use the site. This means that legitimate users are at risk of being scammed or defrauded. Secondly, OfferUp has an aggressive "ban" program that seems to have little validation. This means that even legitimate users can be banned from the site if they happen to run into one of the many bad actors on the platform.

The ban program is particularly frustrating for legitimate users who have done nothing wrong. If you are banned, it can be difficult to get back on the site. However, if you file a complaint with the BBB, OfferUp seems to have dedicated customer service agents who will review and resolve complaints. But is it worth it to continue using a platform that accuses you of being an unsavory client?

In my experience, I had an account for a few years and attempted to buy a product from a seller. The item was set up to ship, and I bought it at the listed price. However, the seller started asking me questions about how they were supposed to ship it. I pointed them to the OfferUp shipping FAQ's, and shortly after, the seller canceled my payment. I have no idea why my account was banned, and OfferUp provided no details.

Overall, OfferUp is not worth the hassle or aggravation. It's better to use Ebay or Facebook Marketplace, where there are fewer scammers and more transparent policies. If you do decide to use OfferUp, do so at your own risk and be prepared for the possibility of being banned without any validation or explanation.

If you're looking for a platform to buy and sell items, you might want to think twice before using OfferUp. My experience with this site has been nothing but frustrating and disrespectful. For starters, they deleted my account without any explanation. When I tried to contact customer service to get some answers, I received no response at all. It's like they don't care about their users at all.

To make matters worse, I noticed that some people on OfferUp have hundreds or even thousands of followers and are following others, but they haven't sold or bought anything. How does that even work? It seems like there's something fishy going on with this site.

When my account was active, I did a lot of business, but I had some issues with people claiming they were coming to pick up free items from my house and then not showing up. This understandably frustrated me, and I may have said some things I shouldn't have. But the next thing I knew, my entire account was wiped out. It's like they didn't even bother to investigate or give me a warning.

To add insult to injury, OfferUp keeps sending me emails about how much money other people are making on their site and asking me where I've been. It's like they don't even realize they deleted my account! It's incredibly frustrating and disrespectful.

Overall, I would not recommend using OfferUp. They don't seem to care about their users, and their customer service is non-existent. If you're looking for a reliable platform to buy and sell items, you're better off looking elsewhere.

process.

I've been using OfferUp for several years now, and I've had some recent issues with the platform. I've been trying to sell some collectibles and other items to help cover my wife's medical expenses, but I ran into some trouble logging in on my PC. I was able to use the mobile app, but I couldn't access my account on my computer. I reached out to OfferUp for help, but it took a few days for them to respond. Eventually, I was able to log in on both my PC and my phone, but I noticed that all of my previous history had been deleted. This included my purchase and sale history, as well as the items I was currently selling.

I tried to contact OfferUp through email, but it took a while for them to get back to me. When they finally did, they told me that my items had been archived. This meant that they had been marked as sold, even though I hadn't actually sold them. This was frustrating, because it meant that I couldn't relist the items without reposting all of the pictures, descriptions, and prices.

I live in Miami Dade County, where many people speak Spanish. To try and reach a wider audience, I even translated my listings into Spanish. However, when I tried to sell a Nascar-type driving experience, OfferUp sent me an email saying that I had violated their policies by advertising a service. I tried to explain that it was just a Groupon-type item for sale, but before I could respond, they blocked my account.

I've been trying to get in touch with OfferUp's customer service, but it's been difficult. I've sent multiple emails to different departments, but it's taken a long time to get any kind of response. I even asked for upper management to contact me, but so far, no one has reached out. It's frustrating to think that I'm trying to make ends meet and cover my wife's medical expenses, but I can't do it because of issues with OfferUp.

I hope that someone at OfferUp will take the time to read my emails and understand the situation I'm in. My wife is going through a difficult time, and I'm trying to do everything I can to help her. It's disheartening to think that a platform that's supposed to help people buy and sell items could be so difficult to work with. I just want someone to show a little compassion and help me resolve these issues.

I recently had an experience with OfferUp (offerup.com) that left me feeling really frustrated and disappointed. It seems like some people don't understand how the review process works, or are just too lazy to provide a thorough review. For example, they may only select a star rating without giving any feedback about their experience with the seller or buyer. This doesn't give others a full picture of whether or not they should trust doing business with that person.

To fix this, OfferUp should consider pre-selecting parameters like "On Time," "Responsive," "Trustworthy," "Helpful," etc., and require users to unselect specific line items if the seller or buyer didn't meet those expectations. This way, reviews will be more useful and help people make better decisions.

I'm not the only one who has run into issues like this. Letgo also seems to have similar issues with the review process. I hope someone from OfferUp sees this and takes action to fix the problems with the platform.

Another issue I had with OfferUp was a situation where I went to meet someone for a pickup at the agreed-upon time, but the person didn't respond to my messages or answer the door. I even saw someone peeking from the upstairs window, but they never came down. Later, the person claimed they were there the whole time, but didn't hear me knocking. Despite the fact that they were in the wrong, they left me a bad review, which seems unfair and unacceptable.

I've also noticed that some people on OfferUp raise the prices after you've driven all the way to their location, or sell items that are in much worse condition than they were advertised. It's really disappointing and makes it difficult to trust anyone on the platform.

Overall, my experience with OfferUp has been quite negative, and I'm not sure if I'll continue to use it. I hope they take these issues seriously and work to create a better platform for buyers and sellers alike.

I've been using OfferUp for quite some time now, and I must say, it's been a great experience overall. I've sold a lot of items on this platform, and most of my buyers have been satisfied with their purchases. However, there have been a few instances where I've had some trouble with the site's policies.

About a year ago, I listed a shirt for sale on OfferUp, and to my surprise, it was removed by the site's moderators. They claimed that the item was illegal or encouraged illegal activity, which I found quite strange. I tried to contact their customer support team to get some clarification, but all I got was a generic response that didn't really answer my question. I even tried emailing them multiple times, but to no avail. Eventually, I reposted the item, and it remained on the site without any issues.

Recently, I listed a car for sale on OfferUp, and once again, I ran into some trouble. This time, my entire account was deleted, along with all the items I had listed for sale. I was shocked and confused, as I had no idea what I had done wrong. I tried to contact their customer support team once again, but all I got was the same canned response that didn't really help me understand what had gone wrong.

To make matters worse, I kept receiving emails from OfferUp, urging me to shop and purchase from their site, even though I was no longer allowed to use their platform. It was frustrating and confusing, to say the least.

Overall, I think OfferUp is a great platform for buying and selling items, but their policies can be a bit confusing and frustrating at times. I wish they would be more transparent about what is and isn't allowed on their site, and provide better support for their users when issues arise. Despite these problems, I still think OfferUp is a great option for anyone looking to buy or sell items online.

Recently, I had a frustrating experience with OfferUp when I sold my laptop to a buyer on the East Coast. While they provided me with a shipping label, it unfortunately didn't scan when I went to the post office. Despite encountering difficulties, I remained committed to shipping the item that same day as promised, and ultimately decided to cover the cost myself - which I honestly didn't expect to be reimbursed for.

After the buyer received the laptop, I contacted OfferUp to inform them. Although I didn't have a tracking number to share, I confirmed that the buyer had indeed received the item and was happy with the purchase. I asked OfferUp to verify with the buyer that the transaction had gone well, so that I could receive the payment owed to me.

Unfortunately, OfferUp made no visible effort to pay me. While I acknowledge that I could have waited to obtain a different label from them, I had already shipped the item as promised and received confirmation of delivery. It's been over two weeks now and despite several attempts to contact them via email, OfferUp has yet to provide me with the money I'm owed.

It's disappointing to say the least, as I had always enjoyed using OfferUp in the past and prided myself on maintaining a 5 star rating as a frequent seller and buyer. Shipping with them was a complete pain, and getting the money owed to me has been a frustrating process that seems to be going nowhere. Even after sending three emails in the past two days, I have yet to receive a response.

At this point, I'm strongly considering taking legal action. While I fully understand that mistakes happen, and that customer service departments can become overwhelmed at times, OfferUp's lack of accountability and communication truly speaks volumes about the company's approach to doing business. I can't in good faith recommend them to anyone, and will be taking my business elsewhere from here on out.

I recently had a terrible experience with OfferUp, a buying and selling app. Unfortunately, I was scammed for $650 and there seems to be no way for me to retrieve my money. The worst part is that OfferUp's customer service never seemed to care about my issue and took the side of the scammer rather than the victim, me. I would not recommend this app to anyone.

To make matters worse, it seems like my scammer was not a solitary incident- there have been over 40 fake accounts and scams like mine reported on the app dating back to April 2021. I have reported all of these fake accounts and scams to OfferUp but they haven't done anything to protect their users from these fraudulent activities. It's clear that they are not focused on taking these scammers down, to the detriment of unsuspecting buyers and sellers on the app.

Unfortunately, my experience is not isolated. Google reviews show that a lot of people have had similarly frustrating experiences with OfferUp, going as far back as 2018. Some have even gone as far as to sue them, but it doesn't seem like this has caused any improvements in their service. It's disappointing to know that a company that boasts millions of users and makes millions in profits would let these scams run rampant on their app, especially during a pandemic where many people are struggling financially.

If you're considering using OfferUp or its merged partner LetGo, be warned- you may fall prey to a scam like many others have. In fact, I don't think it's worth the risk at this point. Take your hard-earned money elsewhere and save yourself the hassle of dealing with this disappointing app.

Allow me to share my thoughts on OfferUp, a popular online marketplace for buying and selling items. As someone who has been involved in trading and selling various items, including vehicles, for many years, I have a few reservations about how OfferUp operates.

Firstly, they promote the idea of meeting others at agreed-upon locations, perhaps a parking lot or public space. While I understand the convenience of this option, I have always believed in seeing the seller's home or place of business to establish a sense of security and trust. Knowing where the item came from and meeting the seller in person can help prevent potential scams or fraudulent deals.

To me, it is highly questionable and risky to exchange money with a stranger in a public space without establishing any kind of relationship or trust beforehand. The fact that OfferUp tries to sell this as a great feature of their platform is concerning to me.

In fact, I had a negative experience myself when I sold a hockey jersey that was a rare and valuable item. After meeting the buyer in Long Beach, California, he not only took the jersey but also pushed me down and ran away. OfferUp's response was unhelpful and uncooperative, asking various questions that I couldn't answer. It was frustrating to have no recourse or backup from the platform after such a bad experience.

Additionally, OfferUp tries to promote some kind of "true you" program to verify users and prevent fraud, but I don't think it is foolproof or reliable. It's easy for people to lie or create fake profiles so that their true identity remains hidden.

One aspect of OfferUp that I disagree with is their claim that sharing personal information, such as phone numbers, could lead to identity theft or credit fraud. While I understand the risks involved with sharing sensitive information, I also believe that it's possible for users to exercise caution and take steps to protect themselves.

In conclusion, while OfferUp may seem like a convenient and easy-to-use platform for buyers and sellers, it comes with some risks and drawbacks that consumers should be aware of. Personally, I prefer dealing with people face-to-face and building relationships based on trust and transparency.

I recently had an experience with OfferUp (offerup.com) that left me feeling frustrated and disappointed. I had set up a deal with someone to purchase a product and we had agreed on a price and even signed a contract. However, when the time came for delivery, the seller sold the item to someone else telling me they had received a better offer. As you can imagine, I was quite upset and reached out to OfferUp for help.

Unfortunately, I was unable to get ahold of anyone from their support team to speak with. This left me feeling like I had been let down not only by the seller, but also by the website itself. I couldn't help but feel like OfferUp was just as much to blame as the person who had sold the item. It's disappointing to realize that a website that is supposed to help connect buyers and sellers can't provide any assistance when something goes wrong.

In my opinion, I would advise others to be cautious when using OfferUp. While it may seem like a convenient way to buy and sell items, there isn't much support available if something goes wrong. It's better to sell your items in person so that you can avoid any potential issues.

Overall, my experience with OfferUp was frustrating and disheartening. I wish I had been able to receive the help I needed, but unfortunately that wasn't the case. If you're considering using OfferUp, make sure you're aware of the risks involved and be prepared to handle any issues that may arise.

OfferUp is an online marketplace that has garnered a lot of attention, but unfortunately, their customer service seems to fall short. Many customers have expressed frustration with their low level of support, which appears to be largely due to undereducated staff. It is evident that their support staff lacks insight or understanding on the issues that are being brought up by customers. Furthermore, the website is plagued with errors and glitches, with many people complaining about a script error in processing authentication that prevents them from accessing the site. Despite repeated complaints over a period of six months, many customers are left with no recourse as their cases have been closed without a resolution.

Adding insult to injury, OfferUp's customer service team seems to be largely unaware of the issues that are being reported. The standard response that customers tend to receive includes vague and dismissive statements like "We have no problems on our side" or "We're aware of the issue and are working to resolve it". Despite this lack of concern, the fact remains that these issues continue to plague the site and its users.

In conclusion, many people are increasingly dissatisfied with the quality of OfferUp's support services. This is especially true when a seller has cheated a buyer, as the company appears to be unwilling to help resolve such issues. It's clear that OfferUp is a flawed company that is poorly equipped to meet the needs of its customer base. If you're looking for an online marketplace that provides reliable support and a trustworthy platform, you may want to consider other options.

OfferUp is an online marketplace that has gained increasing popularity as the go-to platform for individuals to buy and sell goods to others in their local community. However, there are some alarming issues that deserve attention.

One significant issue is with the delivery system, which is set up to provide tracking when the mail service scans the bar code. Unfortunately, when the bar code is not scannable, the mail service hand enters the number which often results in cancellation of the delivery without being refunded to the buyer or the seller. While this issue has been brought to the attention of managers in account services at OfferUp, it has not been fixed even months later. Moreover, OfferUp's customer service is highly automated, and you might just get run around until you give up.

The review writer personally experienced a loss of $500 spread out over several months, which was not paid by OfferUp. They made every effort to verify the problem and even checked with buyers to see if they were refunded. Unfortunately, they discovered that no one was refunded, indicating that OfferUp might be a scam that is stealing from many people.

Their attempts to resolve the matter were largely ignored by OfferUp's customer service. After being pushed to the edge, the writer sent a letter to OfferUp, threatening a class action lawsuit, reporting OfferUp to the complaintsboard.com and consumer affairs, and promised to write bad reviews on every single review site they could find. In response, OfferUp closed their account after almost 3,000 sales over six years. The writer continues to be blocked from communicating with OfferUp.

The writer believes that their experience is not an isolated incident and that OfferUp is stealing from many people. Individuals should approach OfferUp with caution and be wary of how the company handles transactions.

OfferUp is a popular online marketplace that allows users to buy and sell items. While there are some positive aspects to the site, such as its user-friendly interface and the ability to quickly snap pictures and upload items to sell, there are also a number of drawbacks.

One of the main issues with OfferUp is the fact that many potential buyers seem unwilling to commit to a purchase. Despite reaching out to up to 15 potential buyers, sellers often find that only one or two actually follow through with a sale. Even when buyers promise to show up and purchase an item, it's not uncommon for them to either flake out or attempt to lowball sellers with insulting offers.

This lack of commitment and follow-through by buyers can be extremely frustrating for sellers who are looking to get rid of unwanted items quickly and easily. In addition, many buyers seem to struggle with understanding some basic selling points, such as "price is firm."

While there are some competent buyers and sellers on OfferUp, there are also many horror stories circulating about difficult or downright unpleasant experiences. Some buyers are rude or demanding, while others live far away and insist on having items delivered or shipped.

On top of all these issues, it seems that OfferUp's customer service is virtually non-existent. With no one to turn to for help or guidance, it's easy to feel like you're on your own when using the site.

Given all of these problems, it's not surprising that many users are choosing to look elsewhere for their selling and buying needs. While OfferUp can be a convenient option in the right circumstances, it's a good idea to approach with caution and be aware of the potential pitfalls.

If you're looking for a free, no-frills platform to buy or sell items online, then you may want to consider checking out Craigslist. With over 60 million users per month in the U.S. alone, Craigslist has become the go-to website for a lot of people. And the best part? There are no ads, so you can rest easy knowing that your browsing experience won't be interrupted by pesky pop-ups.

Sellers have total control over their postings, including the ability to change their asking price or remove a post entirely. You can also choose your preferred method of contact, whether it's phone, email, or text. And with the ability to filter your search results to see only "for sale by owner," you can bypass dealerships altogether.

While Craigslist is free for most users, it does charge for certain types of posts, like job and apartment listings. But when it comes down to it, the benefits of using Craigslist far outweigh any costs. You can sell items quickly, like a car within 10 hours of posting, and find great renters for your property.

One word of advice - always assume that only half of the responders will actually show up, so it's important to prioritize cash-in-hand and never agree to hold anything. But overall, Craigslist is a reliable and easy-to-use platform that has withstood the test of time. So if you're on the hunt for a new couch or trying to get rid of some old junk, give Craigslist a try!

I recently used OfferUp, an online marketplace for buying and selling items, and had a mixed experience. While I appreciate the convenience and ease of use of the platform, I also had some serious concerns about the way the company operates.

One issue I encountered was that my ads were removed without explanation, while others selling similar items were allowed to stay up. When I contacted the company to ask about this, I was met with silence and no resolution. In fact, when I continued to press the matter, I was eventually banned from the site altogether.

Another problem I had with OfferUp was the lack of consistency in how they enforce their rules. I noticed multiple listings for items that seemed to be in violation of the terms of service, yet they were not taken down. When I reported these listings, I heard nothing back from the company.

One of my biggest concerns, however, was the lack of attention paid to user safety. There are no real measures in place to protect buyers and sellers from scams or dangerous encounters. While I was lucky to never experience anything like this, I worry that others might not be so fortunate.

All in all, I would say that while OfferUp has its benefits, it is also a company that prioritizes profit over everything else. If you decide to use the platform, be aware of the risks and take precautions to protect yourself.

My heart breaks for this poor mother and her son who put their trust in OfferUp, a popular online marketplace for buying and selling goods. Her son, who recently turned 18 and worked hard to save up for a phone, was taken advantage of by a seller who requested payment through Cash App only. Unfortunately, the son was not aware that this method of payment was not trusted on the OfferUp site. The seller disappeared with the $250, leaving the son and his mother devastated.

As any caring mother would, she immediately contacted OfferUp for assistance in resolving the issue. However, she was informed that since her son had gone through Cash App, they were unable to help recover the lost funds. This seemed unfair to the family since the seller's IP address and social security number were on file with both OfferUp and Cash App, yet no one did anything to follow up or take action.

The mother was left with no choice but to file a police report and press charges against the seller. This created an unnecessary burden for the family, especially considering that they trusted OfferUp as a reputable marketplace prior to this incident. It was only later, when they checked the same information on OfferUp, that they reported it to the company. Upon making contact with the seller again, he seemed to have noticed their last name from the Cash App and stopped responding.

The mother now pleads with OfferUp to take ownership of this problem, prosecute the seller, give her son his money back, and take action against future instances of criminal activity. She is rightfully frustrated that such a reputable company would allow a crook to take advantage of an unsuspecting customer in such an egregious way.

In conclusion, this review highlights the importance of being cautious when purchasing items online, especially from individuals who request direct payment off the platform. It also emphasizes the need for companies like OfferUp to take more responsibility for the safety of their customers and to promptly and efficiently respond to cases of fraud or criminal activity on their platform.