Belk

Stopped in to shop because of your big and tall selection. Understanding it is Tuesday night @ 7:00 I didn't expect much assistance and there wasn't any. After about 30 minutes I made three selections and headed to check out. No one @ any check out desk, no way to alert service, not an employee in sight and approximately 40-50 shoppers in the store. Most of which were in the men's section. After about 15-20 minutes waiting to check out I left your clothes on the check out desk. Maybe the morning crew will restock them or not. Pitiful!

My husband who is a manager alerted the "higher ups" his Human Resource lady was concealing money ear marked for Charities. He was the one discplined for allowing it to happen, acxording to them. Not taking into consideration there is no loss prevention in the store and we are talking about a person who had worked in this position fo more than 20 years. Belk collects money on behalf of charities and has made it a huge selling tool however Belk DOES NOT follow the guidelines for doing so and has no store tracking of the money collected. This HR Person is one of how many doing this? Who knows? Belk is now trying to back track and cover their butts and write people up who know the truth about their fake, false, and faulty collecting on behalf of charities. I will be alerting the proper authorities about this and will send the 19 page manual to the COO about Charities Fraud.

Management is not the best in the world. We never have enough staff. We are expected to do alot of things that used to be performed by 2 associates. When associates leave from a department, they are not replaced and the full time people are expected to do their job and the jobs of the others that left. We are told there are no hours available when that can't be true since everyone that has left is not replaced. Is it just me that sees it like that? We have alot of employees in our store that do not work They do not recover or anything else except stand behind the register and that is tolerated. We have associates that are doing tihings that are questionable as far as leaving the floor for extended times, getting applying for credits from people with no identification. Something is just not right in our Alabama store. No one covers a schedule when someone calls out or just quits. Does this sound right?

Never work for belk

I worked at a belk in walterboro, sc as a seasonal employee. I was not trained well at all, I was pretty much thrown out there to tend to the customers. Don't get me wrong, everyone was really nice but can you image me leaving the customer in the middle of a transaction to ask another associate for assistance? The store is very understaffed also. There are times when there is no one working at any of the makeup counters and belk expects anyone working there to just help them out, that's the craziest thing I've ever witnessed. Anyways today was my last day there as an employee because they are not willing to work with my college school schedule. The store manager requested that I stay until they're finished their inventory, but what's the point of me assisting this greedy company when they won't work with some so important as college. This establishment could care less about their associates, their only concern is their pockets! Don't work here or in my opinion, don't shop here either with their expensive prices!

I work at a belk in north Mississippi. I have been working here for a year. I have NEVER even heard of excel line. I'm glad to know that less hours scheduled my gm gets a bonus. I have been late several times with only one warning I'm a very hard worker and I'm extremely "customer servicey" if that could be a word. Bein in a commissioned department my check has gone up about 300 dollars and that has a lot to do with holidays but I dont think my belk has near as many problems as all these others. They aren't as strict on credits. Generally trying have to have 2 a week. Which we get praised for as well as item ordering and customer surveys. Belk is definitely a numbers game tho. At first I thought it was only with sales coupons clearance etc but now I see that it's a numbers game cheating us from getting appropriate hours to keep our sales equal. Etc. I don't think it's fair that pace setter and consultant get scheduled first. They always get the best hours so they are goin to continue to get best sales also off every other wknd. I am full time too and I work every single wknd. Atleast every Saturday. And of I dare request off for Saturday I'll be closing like two extra nights too that week or working two Sundays in a row etc. it's like if you request off you get punishedwith the rest of the week some way. Also I the schedule is computer generated why do I only get one weeks worth of schedule every week? It should atleast all be up for holidays especially since we aren't allowed to take off from November 2- December 27th. Also I work with someone who has exceptionally made goals for almost 6 years now and is full time. Why can't she have a steady schedule? I mean belk could atleast do that after you worked there for 5 years but I see ppl on here getting fired after 13 years for nt getting enough credits so I guess I shouldn't say anything.

I've just started working at Belkand reading all of this scares me. there are a few ### i work with. one made me stay later than i had to because of her break. she knew i had to leave and took a longer break. My manager is a ###, all she does is critisize what I do. I like everyone else. I am now afraid

I totally agree I have worked for Belk Waynesville N C for two years and recently was called on the carpet for my language. Now I agree with the profanity rule but when they got me in there they wrote me up for said profanity and than turned it in to a personnel
Attack .They talked about how I didn't do my job in a timely manner and that I talked about my manager behind her back and that this was coming from all my co workers on the ROCC team.I have since spoke to several of my co workers and they have said no such thing.So that just goes to show how they use intimidation to belittle and you to cow tow.They may have wrote me up for profanity but IT was nothing compared to the language I used on them later. Hating Waynesville N.C. And will probably walk soon they suck did someone say class action. Count me in

I agree 100 % I have worked at belk waynesville n

Sad but true, I have been with the company for almost 5 years and my partner has been with them for 15...Eventho the employee handbook policy states that management may not date hourly employees, neither of us are in management, and its still a problem..but with that being said, other employees have dated before and this has not been an issue..time and time again we have been told by management to "not cause a fuss" over anything, because "you know he doesn't like that"...THAT being that we are both females, or THAT because we work overtime, work our days off, can pass drug screens (unlike half the employees, who have came to work under the influence) and are used in every department, yes every.. While the ones that are late, no call no shows, and are just plain rude, get all the praises..From my understanding, it is one of the last remaining private owned companies, I guess this is their excuse..would you rather not have people in your company that can do multiple positions within the store, or do you thrive on having drug addicted employees within the company. So nope, to the one that said that were all just disgruntled employees, come work in my store for a week, and I think you may see otherwise..Excel IS a JOKE...

I HATE WORKING AT BELK...They # 1 UNDERPAY their employees ! You think that its this great big company that we would at least get time and a half. If someone calls out then they will have you jump from dept to dept...like dude im not even gettting more than 8 an hour are you kidding me! The part really suck when you never worked in the dept EVER and customers ask you questions and you get looked at all wrong simply because you have NO IDEA smh...BOTTOM LINE IM SO OVER THIS HELL HOLE! DO NOT WORK THIS COMPANY IT ID NOT WORTH IT !

3 lines. 28 minutes. So, about 9 minutes a line? You got to tell the whole story. How many people were in front of you? Was there some lady in the front of the line that spent eight of those minutes looking through her black-hole of a purse for her credit card... or worse: the check book.
(on a side note. why does no one ever know who to make the check out to?)
Also what day and time was it? Monday morning: should just take a couple of minutes. Saterday afternoon: there might be a bit of a wait.

Also, writing to Tim Belk is kind of silly over something so trivial. I know it is important to you, and I would be angry too--but do you really think Tim Belk has time to read every little complaint? I mean, I know CEOs SHOULD care about stuff like that, but they have way more on their plate to worry about. Next time write or call someone a little lower on the hierarchy and maybe something will get done.

You should have stayed in one line the whole time. If you go changing lines, you are automatically pushed to the back of the line. I am an associate at Belk. Unfortunately, they don't give us enough help. Often times, I am the only person expected to cover 2 separate departments, with no one to cover my lunch break.

On 1/11/14-I was leaving the bells department store exited door and was approach by two belk security officers admittedly brut force was delivered to my growing area and punched in my eye. I need assistance in what measures I need to take so this will not happen to no one else.

Sales associates work on commission. Every time a customer leaves clothes in the fitting rooms a sales associate must put everything back on hangers and return them to the correct departments. Meanwhile, customers leave the department because no one is at the cash register. Lost sales mean lost sales commission, reduced hourly pay and bad reviews.

In restaurants servers are expected to clean their customers' tables during the meal. Does anyone really go to a restaurant deliberately create nasty messes and expect their food to be brought quickly - just the way the kitchen staff prepared it? If so, those people eat some very disgusting meals.

Good people do the right thing even when nobody's looking. And they know that snotty people aren't classy, they're just full of snot. Literally.

every coment made above is true, i work for belk and it is the same ol thing in texas. belk is in the credit buisness with dept store as a smoke screen. if they would spend more time on making the store a happy place to work, all the rcc ratings would go up and so would sales. they want alot of everything for nothing.

As an employee, let me say that I hate Belk more than any customer ever could. Sometimes, I hope that I get fired. I need the money like anyone else, but sometimes I just want to be rid of the place so bad. It annoys me to hear customer complaints. WE WAIT ON YOU HAND AND FOOT AND ARE FORCED TO COMPLY WITH ANY RIDICULOUS REQUEST YOU MAY HAVE. If we don't go to the ends of the Earth for the customer, we get fired. Very few people could handle this job to begin with. Most of the customers are rude beasts that barely qualify as human as they are incapable of using logic or having any sympathy at all for their fellow man. The way we associates gets treated is proof that Belk customers are not capable of empathy. These are the people that the Belk associate is forced to deal with. Still wondering why we are all unhappy?

It wouldn't be so bad if we actually got some support from the management and Belk itself, but we don't. Belk cares about profits not people. The management is too stupid to realize that the only way to get good customer service from employees is to keep them somewhat happy. At Belk, this isn't the case. Management is more of an obstacle. They assign a ridiculous number of tasks that must be performed (like unloading freight DURING STORE HOURS. So much for "store ready" huh Johnny?) while serving customers. This vastly multiplies stress. All of the stores are understaffed and that also causes a ridiculous amount of problems. The management has no problem calling people in on their off days and if you stand up for yourself and refuse, they pass emails around to each other about how uncompliant you are. They also hound you til the end of the Earth to reach your credit card goal because credit cards are what keeps this terrible place afloat. I will never forget the day I threw up in the back room and my manager told me I had to stay and help customers. The management also gives no support when customers are rude. You just have to stand there and take it day in and day out.

I could go on, but I won't. Do not work for Belk unless you have to. If you have any education or talent, take it somewhere else. However, if you are a mindless sycophant then you may have a promising career at Belk. I was so much happier when I was broke. I, like most of my coworkers, hate this place. I feel like a slave. I am slave. I want to die because I am trapped. The only way things will change is if all Belk employees stand together and force them to change. We need to organize a lawsuit or something. I just wish life didn't have to be like this.

I am also a Belk Associate and since the four years that I have worked were the same old crap, I am thanking GOD for letting me finish my Bachelors degree so that I can leave that crap. Its true, customers complain about the dumbest crap, when in fact they are the ones that are causing the crap. Ignoring the associates when we speak, throwing their payments like we have a skin disease. Its pathetic, many people need to take a look at themselves and realize that we all have the same GOD and acting like they are perfect is full of crap. I get tired of it and customers get off your high horse, get responsible, and stop complaining about stupid stuff. We are the ones that have to put up with your CRAP so get over yourselves. Enough said.

Attention Customers!
Please stop [censored]ing in our dressing rooms. I did'nt sign on as a Zoo Keeper as well. The restrooms are very visibly marked and effortless to find. Just incase you did'nt know, they are the rooms WITH toilets installed. I can't give 110% good service when I'm up to my armpits in fecal matter on a regular basis. This also hurts morale.

By the way I forgot to check spelling...LOL

Hi All,
I have to correct one thing about the CEO's income. If anyone had the artical written in Charolettes news paper the CEO made approx. 1, 600, 000.00 as a pay cut. This artical was published on the CEO's accord. He wanted the public to know that the company was doing cut backs to combat the economy. This was published in Jan. or Feb. of 2009. He (T. Belk) was letting all the employee's know publically that there where no pay increases for management. However, there where pay cuts. More on the Sales Associate end than anywhere else. Not to mention the increase of work. You where originally hired as an sales associate with duties that do require some clean up and restocking. Your paid by your proformance if you do keep your apps up and your sales up you wont be cut. There mission is to cut your pay therefore increaseing your work load. I.E. letting merchandisers go and making sales associates responsible for it. So in conclussion, your not only a sales associate your a stock person, pricing agent, merchandiser and the lone sales person that gets treated worse than a dog on the floor infont of customers from the management. You can complain all you want it will do absolutely no good because they don't care. Bottom line cut costs over work them and cut there pay. I have heard the management tell there employee's "There lucky to have a job in this economy!" or "If you don't like it go find another job." that being said most do...You can't always get what you want. Does it make it right...? NO...but water seeks it's on level all in good time.

Everyone has a bad day every once in a while. Just because we work with customers doesn't make us immune to getting pissed off about stuff, especially when we're dealing with customers who simply will not be happy no matter what we do for them.

If you're tired of cashiers telling you that you need to clean up after yourself then you need to stop leaving messes in the dressing rooms. We don't have time to keep going in there and putting up the mounds and mounds of clothes you try on but never buy. You're wasting our time. You're damaging our merchandise and hurting our sales because if it's on the floor in a dressing room it can't be sold.

We do a lot of jobs and have a lot of responsibilities, we can't cater to everyone. We're required to suggest you pay with your Belk card and if you say no we're required to ask you to apply for one. If we don't get enough credit applications we will get a pay cut or be fired.

It sounds to me like you're griping about a bunch of things we lowly sales associates have little to no control over and that we're required to do for our job. You need to take your complaints to the CEO's of Belk who are sitting comfortable behind their desks making $700k a year and send down orders for us to do all these things that are bothering you so much. As a paying customer you're the one who can call and complain to get these things changed.

I would like it if customers didn't look at me and tell me that cleaning up after them is my job. My job is to provide customer service, to assist in your purchases and "ring" you up not and I repeat not clean up after you. I have never and will never asked or "ordered" a customer to clean up a dressing room but I have had customers yell at me on the busiest days to get in there and clean up that dressing room. What would you have us do leave you at the register to go clean up.
Also understand that we get fired and yes I mean fired if we do not meet the 1:40 credit goal. We get written up and fired after 3 times. We also will get in trouble if we don't ask is this on your belk charge. That is why we continually ask. I need my job!

can not make a payment at all online and the site makes it hard to even find to make payment.

Web site out of order!

wait until you become seriously ill, and unable to perform your duties. Even with leave, personal and vacation time available will not be enough to save your job.. Just pray that you don't become seriously ill with blackouts, fevers, seizures, fluid in your lungs, fatigue, dizzy and coughing up blood from having tumors in your throat. I missed about 7 to 8 days that were all called in and also accompanied with doctor notes, hospital notes, surgeon notes. I came back from having fluid pulled from my lungs and three biopsies taken from my neck to find that ANISSA, the Store Manager who makes life at Belk so hostile for everyone. If she could learn to stop cursing and insulting associates, then maybe she can be tolerable. But, her addiction to Adderall just prevents her from being a honest and self respecting manager at Belt Turkey Creek. Anyways, after I came back from the hospital, she said I was demoted. I was forced to work cosmetics. There was no compromising. It had already taken place. But, it was a very unreasonable position to do in my physical situation at the time. Especially with the faints and seizures. Nevertheless, I did the job so not to stress. I was going to have surgery in 2 weeks to have the tumors removed. I called my District Human Resource Manager, MS Nunez and explained my situation about having surgery soon and also about feeling not sure about my position as Human Resource asst. I was demoted once already for being sick and now I will be out for 2 weeks after surgery. I explained the hostility there anbout being forced to take a demotion just for being a few days out with medical reasons. Regardless, Ms Nunez and Anissa Terminated me right before my Surgery. They also cancelled my health insurance coverage. Just very vicious and not human. Belk says that they stand behind cancer awareness and prevention. ###, Once one of there own gets ill they terminate them in a terrible way. I pray no one in their family ever gets ill and that happens to them. Karma is a ###. It may not be them or their love ones, but there kid's kids. I will Let the EEOC handle this. I bet Nunez will throw Anissa under the bus.

I can relate. I am a loss prevention manager in a Belk store and I was attacked by a violent shoplifter during an apprehension. I sustained pretty bad injuries and had to go to the hospital during work. I was denied a claim because apparently I was made well-aware of the risks that go with the job. Thats all well and good, but this lady slashed me with her car key like a shank, and bit me on my hand, which broke the skin. I had to get stitches from the incident. Aaaaaaand Johnny Belk doesnt think he should at the least spot the bill. Pretty messed up.

They really dont care i was a star in getting credit getting over fifteen hundred credits but when i got pregnant they left me alone in the busiest department during christmas season then would yell at me for being tired and not getting all of tge recovery done. They sent me home because i was sick then when i came in the next day they wrote me up and threatened to fire me they dont give a ### about anyone they made so many bonuses off of me then i wont even get a good reference they will just confirm i worked there

I love working for Belk. I really believe this is one of the best companies out there. They pay you for the work you do and not who's b-tt you kiss. I work very hard but am rewarded for it and appreciate them. My Manager's work twice as hard as I do and are always willing to help me when called upon. I find it very easy to exceed the credit card application goals. We all try hard in our store because we want our store, Managers and ourselves to shine. When I retire from my State employment, I plan working full time with Belk because they treat their employees well.

u agree to the job when u take it knowing ur goals why accept if u feel its unfair

i love belk

Belk is a bad place to work because they hire you with a certain salary, and if sales are bad for what ever reason, they cut your pay, over and over again until you either quite or fired for not opening credit cards. They force you to open up credit accounts. They force their emplyees to do the work of three people, the managers walk around doing absolutely nothing to help their overworked sales people.
The company is so unorganized it's a joke. how did it ever survive this long is beyond me. The BBB need to look into their business practices.

Belk is definately the worst company to work for. The Belk Brothers are greedy and selfish. They line their pockets with bonuses and give thousands of dollars to different organizations, while cutting their employees pay and firing the rest for not opening credit cards in this tough economy. They put an enormous amount of work on their employees in bad work conditions. It's like working in a sweat shop in a third world country.They are taking advantage of the fact there isnt a lot of job opportunities out there, so they literally do what ever they want to their employees regardless of how unfair, inhuman and humilating it may be. Belk brothers SHAME ON YOU.

Me and my boyfriend presented our merchandize to salesman with coupon for $10, off $50 purchase. He said the coupon was not valid on clearance items which it clearly stated the coupon was valid for regul, sale and clearance items. He would not honor the sale so we left.

Belk does treat their employees like dirt...that is a fact, and then people wonder why the employees are grumpy? They take crap from the Store manager and then they take crap from hateful customers and all for a crappy minimum wage job! Everyone should have to work as a cashier in a place like this for 6 months...then you would know why their are store policies! A cashier can only do what the computer will allow them to do and/or what their boss tells them to do...If you need to complain about store policy try doing that to the store manager not the people that have absolutely no control over that policy!

They continue to shop at Belk b/c we have not exposed them enough! The customers need to know that we are strong armed into forcing them to get a credit card with Belk or we will be fired for it!

Belk, sucks. I dont understand why, people continue to shop there. They want you to use their credit card, so they can charge you interest. Not only do they treat their customers bad, they treat their employees like crap.

If they still had the towels in the store they could get a UPC from those towels. You could have brought in your statement from your Belk card for the purchase as well.

Only if the tags are still attached can it be looked up on the charge account. There is no way to do it without a receipt AND without tags, which would be the case if the towels were washed.
The policy with many stores is that you cannot return anything without a recepit. You should be lucky you got anything.

all they had to do was look it up on your charge account.. they could have given it to you the same way it was paid.. I know this for a fact... Shame on them...

They are too cheap to upgrade their system so they keep adding to the original software that came over on the mayflower. I find myself having to make excuses for the store, that the customer does'nt want to hear. Our system also does'nt accept gift cards from visa/MC/Amex. The balance has to be transfered to a Belk gift card and this is a small, but time consuming thing that upsets customers. Even our price guns are terrible. How can we set our sales and do markdowns if we don't have working equipment to do our jobs.

Belk cards are handled by GEMB

GEMB violates Federal Lending laws - this is another excellent example - they want you to make online payments - then make it impossible to do so.

Watch your statements carefully. GEMB deliberately posts payments as late to increase the fees and interest they can charge. GEMB also does not even try to resolve their billing issues.

You may also find fraudulent charges, address changes, missing statements etc. GEMB IS TERRIBLE
If you have had any of these problems - contact the Federal Trade Commission and Office of Thrift Supervision immediately.

I HAVE THE SAME PROBLEM MAKING A PAYMENT. I'M THINKING ABOUT CANCELING MY CARD. I REALLY DON'T NEED IT & HAVE ENOUGH CARDS WITHOUT IT.

I have problems continuously making prompt payments on line and then simply go to the store and pay. This is very inconvenient.

FYI- if you call the number on the back of the card and talk to a representative they usually remove any extra charges/ late fees if your story is plausable enough (the system being down is usually a pretty good reason). Just dont come off hostile. They are alot less willing the help if you are yelling and insulting them.

How do you know she kept the information for herself?
It does'nt surprise me that they don't care. They know she was probobly trying to open a credit card and they don't care how dirty you have to be to open one.

You are getting the run around. Three words: Lawyer Lawyer Lawyer!

I have been a customer of Belk since 1984 and now an Elite customer. Yesterday, 12/1/07 at 7:30 p.m. my husband and I went into the Mayfaire store to purchase a Polo coat for my son for Christmas. I had the salesman hold the coat for me. When I returned the next day at 4:15, the coat was nowhere to be found. When the saleman investigated the whereabouts of the coat, security had taken the coat to the manager Liza Wilson and left it with her. (They didn't put the coat back on the rack, so it could be purchased). When the salesman called them to find out where the coat was, they said they didn't know and that the customer would need to look around the store for the coat. After looking for it 1 1/2 hrs, I was beyond iritated and went to customer service to find a manager. That's when, I found out not only was the manager holding the coat, she was holding tons of merchandise in HER office. None of the salespeople knew where the coat was and who had it. I asked her if the salespeople where allowed to hold merchandise and she replied NO. Then how can she hold merchandise and why doesn't security check HER office. Either salespeople and customers are being discriminated against or security is closing their eyes and turning their heads when it comes to the managers.

Why are you submitting your bills to a different store? That makes no sense.