The complaint has been investigated and
resolved to the customer's satisfactionResolved Belk — employee rudeness
resolved to the customer's satisfaction
March 27 2009 I made several purchases from the belk store, after the transaction I asked the clerk to direct me to the gift wrapping dept. After arriving there the sales clerk was very rude I gave her my receipt and after viewing it she informed me that I did not spend 50.00 dollars and she would have to charge me 5.00 I explained to her that was no problem, I then explained to her that I had purchases from another store and I would like to have them wrapped and whatever the fee was I would pay. She had attitude was very rude and she told me no the store policy was under no circumstances accepting merchandise from another store. Never again will I shop at any of the belk stores and my mother and grandmother who have over 30 years of shopping at belk stores have decided to cut up their belk cards.