The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Bank Of The West / credit error

1 Seminole, OK, United States Review updated:

I got an auto loan through Bank of the West. I paid it off in full in 2007. Yesterday, 3-11-09 I went to a different bank and was trying to get a loan and on my credit report came up that i had a collection for $240.00 that was sent to collection in 12-08. I do not owe this, I never received a letter or a phone call before this was sent to collection. I went to the Bank of the West yesterday when I found out and talked to the Pres. Sandy. She said they would investigate the problem and it could take a long time. In the meantime I did not get the other loan and now my credit will suffer in this investigation period. I am fed up with the way I have been treated and demand some sort of response and would like my credit fixed. I have already contacted my attorney and he is advising me of the next steps I should take.

Sort by: UpDate | Rating


  • Ro
      14th of Apr, 2009
    0 Votes


    Some time ago we went to Bank of the West to refinance our existing mortgage; it took them 3 months to tell us they couldn't do it. We paid $350 for the appraisal and we were told at the beginning that if not approved we would get a refund, NOT TRUE. With another bank we were able to refinance in 2 weeks and the appraisal fee was only $200. Bank of the West, don't trust them!!!

Post your comment