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AT&T / Mcafee Security / poor quality-failure to prevent trojan

1 IN, United States Review updated:

Their McAfee security software allowed a trojanfakeav. b to get into my computer. It was able to not only to shut down the Microsoft anti-virus protection but also the McAfee protection as well. When I contacted AT&T by phone I was transfered to a Tech support who wanted to charge me $99 to fix a problem that their service allowed, not to mention their usual run around procedure of transfering me to different departments for 2.5 hours and then hanging up on me.

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Comments

  • Si
      24th of Feb, 2010
    0 Votes

    Same problem here...problem still not resolved although Windows Defender stopped the AntiCirus 2010 from popping up when accessing my internet, now I can't open files or install or uninstall...can't even run cmd or regedit...still waiting for help from Microsoft since AT&T has failed once again to provide support for their program!

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