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ATT / home phone service - or lack of ut

1 Dallas, TX, United States

I signed up at an ATT store for Direct TV, the internet and a home phone. Direct TV came out within a few days and that is working great. The problem is getting my home phone service. I have no cell phone service at my house and have advised ATT of this but they persist in calling me before they come out and since I get no service they never come to install my home phone. ATT admits their technician did not look at the notes but each time we have to reschedule for another 8-10 days. This has now happened 3 times and still no home phone and no interest in trying to cut down the days of making an install. So incredibly frustrating and they just give lip service to trying to help.

Aug 8, 2017

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