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2.2 2158 Reviews

AT&T Complaints Summary

644 Resolved
1503 Unresolved
Our verdict: Engaging with AT&T, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AT&T reviews & complaints 2158

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11:31 pm EDT
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AT&T wireless

I spent endless hours to resolve errors on my wireless bill to no avail since I am getting nowhere by phone I am sending this complaint. On December 12 I called AT&T to terminate my Internet home service AT&T instead provided proposed Suspending my service on this line I later called AT&T to request of the phone be shut off as it no longer serves any purpose I tried unsuccessfully into calls to cancel it but was either disconnected never called back or my request was not for filled I finally pulled the cord out and on Jenry 22nd 2018 will clearing spam from my cell phone I found an email confirming my phone was canceled had I not checked spam I would not of found this message. suspending my service on this line I later called AT&T to request of the phone be shut off as it no longer serve any purpose I tried unsuccessfully into calls to cancel it but was either disconnected never called back on my request was not for filled I finally pulled the cord out and on Jenry 22nd 2018 while clearing spam from my cell phone I found an email confirming my phone was canceled had I not checked spam I would not of found this message

My next bill had the home phone bill on it and I was billed again even though it was canceled effective January 22 I called in March reach Rhonda referred me to Vanessa and then Mary after one. For five hours with AT&T Mary confirm the errors gave me credit and after expressed grief over the free tablet they've given me what a joke she kindly give me credit and over the contract on the tablet she noted that she would give me credit and gave me a confirmation number I nonetheless cancel my auto pay until I receive the credit on the next bill with a continuing problems I had I decided that I would go to another carrier I found out I needed to unlock my phone I was informed by AT&T I had to do that online I called ATT and again to cancel my wireless service request Mission to cancel my line and unlock my phone but was told they could not do anything although the representative did say she would take steps to allow me to Approval I tried again to unlock my phone but no results I then received a text message stating my request was denied. On April 24 I received another bill they were still billing me for the home phone that I had not had since January and the tablet that I canceled I called AT&T it again and insisted that I speak to a supervisor they will not give you a supervisor until you've told the first person your story I was told and the supervisor would call me when I insisted on it I'm still waiting for return call I get no results and I have never had such bad customer service from any company in my entire life they absolutely provide the worst customer service

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2:04 pm EDT
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AT&T high speed internet/directv

I contacted A T & T on April 20, 2018 to discuss my plan with them. They told me that they would give me a deal on upgrading my DSL to high speed internet and DirecTV. I agreed and made an appointment with the customer service person to do the installation after 5 pm as I work for a living. Two days later I received a text telling me that they would be there on April 25th believe 11am-1pm. I responded no. I finally figured out how to chat with them and said that the person I set the appointment up with told me that they would come after 5 pm. Three times I was disconnected on the text. Three times, they told me they were sorry, but were looking into it. They still never responded. After the third time I just asked the person I was chatting with to have someone to call me. When someone did, I told them my situation. I was put on hold for quite some one and finally told that they only did installations at 9 am and 11 am. I asked them why, when I originally talked to the gentlemen who set the appointment up with, didn't tell me that. They said they didn't know. I then asked them if they could afford to take off a day just to get cable. They, of course, said no. Then they transferred me to a supervisor. The supervisor checked and said the same thing, that they do not do installations in the evenings or on weekends. I told him that I wanted to cancel the order. He told me he couldn't help me with that. I told him that my current DSL was extremely slow and, due to a security issue in my home, I was being told it was due to the slow DSL. He put me on hold. I was on hold for ten minutes and the next thing I knew I was talking to tech support. All and all I was texting or on the phone with A T & T for two hours.
Each and every person I talked to was rude and disrespectful. When I spoke with the salesperson originally he told me the appointment was set up after 5 pm on April 25th and now I am the bad person for wanting A T & T to honor that. I was appalled and aggravated by the end of it all and just wanted to be done with it all and A T & T. I am seriously considering going with another company altogether because I am so mad. Extremely poor customer service. By the way, when I called to cancel the high speed internet/DirecTV, they said they were having problems with the computer and would get back with me if 5-7 days!

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8:38 pm EDT
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AT&T telecommunications product

At&t is the most worst telecommunication public services I have ever ever has connect or used. Discrimination mexican against chinese, non approved charges cost in front of the customer that said no charge but they send you an invoice with huge amount of charges. (american chinese and young or middle age modern people like company's staff can speak fluent english and offered some kind of communication with customer if they want or not want the new service. But mexican lied even on court, on street, and so evil and demon they even lied under and in front of the justice law in court and judge in united states of america. The supervisor or manager can not manage them at all but in fact did the wrong judgment and blamed against chinese american. I swear, if I got a change to see the important people of at & t in parties or meeting, I will make them felt the downest ever regarding their products and servicing when I was around forty years old as an housewife in modesto, ca, usa.

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10:55 am EDT
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AT&T fraudulent account

I just pulled my credit report to find that ATT has allowed someone to open an account in my name at a fraudulent address. Despite the fact that I have had 7 yr fraud alerts on all of my credit reports for over 2 years. And I haven't even lived in the country for 8 years. Then sent the claim to collections without even checking my credit report. Just like the guy below I am in for not 24 hours of headache but months worth. They tell me I need to fly back to the Usa to fill out a police report in person. They can't do it over the phone. Now my 850 credit score is in the toilet. And since I live on the other side of the earth. I get to stay up all night on skype trying to get thru the phone robots to sort things out. (Fu ATT! ) if there is a class action going please sign me up.

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5:53 pm EDT
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AT&T refunding my $7 charged to my credit card

On March 7th we went to the AT&T store at 3057 RT 50 to inquire about switching to AT&T and Direct TV. A $7 charge was put on my credit card for the to come out and check if I would be able to get TV reception. An appointment was made for 3/9/19 between 8 and 12 and Direct TV never showed. I called the AT&T office and spoke with the Manager Benjamin Rice and told them it was a no show and to cancel the request and credit my credit card since they were a no show and he said it would be done. Guess what the charge was still on my credit card bill, so Thursday 4/12/18 we stopped at the store again and spoke with the manager who said he couldn't do anything for me and suggested I contact Direct TV. I told him that we made the appointment with them and they should be taking care of the problem. He took my phone number and said he wo check into it and get back to us, but when we left we had the feeling nothing was going to be done and there would be no follow-up.
At this point I would never do business with AT&T or Direct TV based on their lack of customer service

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10:40 am EDT

AT&T mobile phones

Dione allen set up me and my husband's phones thru her account because she said it'd be way cheaper since she was an employee which would have been nice except a year later she demanded them back which we returned sunday and we transferred our phone numbers to metro because they numbers were registered to my husband and i.. So no issues until yesterday when metro changed our phone numbers and att headquarters informed us frank nolan, dione allen's live in boyfriend had dione get our personal metro pc info and yesterday they pretended to be my husband and transferred the numbers back to them.. I lost my gmail account over it besides my banking info was being sent to that number they took along with my daughter's school skyward info... After speaking to headquarters they informed us they were absolutely not allowed to do this and killed the numbers.. My issue is i'm the 3 rd person I recently found out she has done this to.. I have to go to gainesville to pick up the call logs from metro and we are filing charges.. But she needs fired and banned from these kind of jobs.. I'm hoping they really open an investigation because there are to many employees for them to be allowed to get info on anyone they have a grudge with.. Not sure how she even got that far... But taking my personal numbers from metro pc that's a serious invasion of privacy

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9:52 am EDT

AT&T "at&t vesta" bogus monthly charges

BOGUS charges, 2x a month
Reverse all these NOW!
1/21/2017 VESTA *AT&T [protected] OR $44.10
1/21/2017 VESTA *AT&T [protected] OR $44.10
2/9/2017 VESTA *AT&T [protected] OR $22.05
2/20/2017 VESTA *AT&T [protected] OR $44.10
2/20/2017 VESTA *AT&T [protected] OR $44.10
3/22/2017 VESTA *AT&T [protected] OR $44.10
3/22/2017 VESTA *AT&T [protected] OR $44.10
4/21/2017 VESTA *AT&T [protected] OR $44.10
4/21/2017 VESTA *AT&T [protected] OR $44.10
5/21/2017 VESTA *AT&T [protected] OR $44.10
5/23/2017 VESTA *AT&T [protected] OR $44.10
6/20/2017 VESTA *AT&T [protected] OR $44.10
6/22/2017 VESTA *AT&T [protected] OR $44.10
7/20/2017 VESTA *AT&T [protected] OR $44.10
7/22/2017 VESTA *AT&T [protected] OR $44.10
8/19/2017 VESTA *AT&T [protected] OR $44.10
8/21/2017 VESTA *AT&T [protected] OR $44.10
9/18/2017 VESTA *AT&T [protected] OR $44.10
9/22/2017 VESTA *AT&T [protected] OR $16.55
10/20/2017 VESTA *AT&T [protected] OR $34.86
10/20/2017 VESTA *AT&T [protected] OR $49.62
11/18/2017 VESTA *AT&T [protected] OR $49.62
11/19/2017 VESTA *AT&T [protected] OR $44.10
12/18/2017 VESTA *AT&T [protected] OR $49.62
12/19/2017 VESTA *AT&T [protected] OR $44.10

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11:24 am EDT
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AT&T customer service representative

Hello. I called AT&T Customer Service around 11:30 am on Thursday 3/29. The woman I spoke to was unbelievable rude. She would not let me explain my issue before trying to transfer me to someone else. I asked not to be transferred because I had already called the system she was trying to send me to but she repeated spoke over me to the point where she would not let me speak. She then told me that I needed to calm down and that she wasn't going to help me if I didn't stop talking. I was very taken aback. After I explained to her multiple times that I just wanted to speak to a live representative in the department I was trying to reach, she repeatedly said that she wouldn't help me. She then put me on hold for a few minutes to give me a phone number for the that department. In the middle of thanking her she hung up. I then dialed the number she gave me and sat listening to an info-commercial phone line for the next 5 minutes. This was not an AT&T associated phone number and was solely a soliciting line with no real purpose. I have attached a short clip of the audio I recorded from that line. The number she gave me was 866-975-0500.
This call was on behalf of my boss, but I am even personally a customer with AT&T and this is the most terribly I have ever been treated. I had already been trying to resolve the issue I called about for a week and when I do call for assistance, the representative ignores me, insults me, hangs up, and gives me a phony spam number - not the care or service I feel AT&T would like to present to its customers.
Your subsequent assistants were very helpful and apologetic for their colleague's misconduct.

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3:36 pm EDT
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AT&T adding a line

I wanted to add my fiances phone to my account. I stated this clearly win the beginning of my call. 70 minutes on hold later, I'm told that she has to authorized the change. After 70 minutes, they couldn't have told me in the beginning I was wasting my time. This company has the worst customer service of any online providers. They send a clear message that they could care less about their customers and/or customer service.

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1:04 pm EDT

AT&T charge for a channel I never ordered

I called AT&T to cancel my HBO that they offered free for the first 90 days of signing up with them. The representative offered a good deal to keep the HBO so I kept it. I go to pay my bill a few weeks later and I see my bill is double the amount I owed and then I see a NBA league channel charge that I never ordered. I immediately call them inquiring about it and the representative tells me that the NBA channel charge will be removed and that I should just pay the amount I was responsible for. On my next bill, the charge is still there so I call them again. They proceed to remove the late fee and says that the credit cannot be applied until the next month. I then receive an email and letter saying I need to pay my balance to avoid disconnection. I ignore it as I was told I would get the credit. A few days later I get disconnected. I called them and I had to speak to 4 different representatives as each one kept transferring me to another dept saying they cannot help me get credited. I finally am able to speak to a supervisor at the loyalty dept who says they can file a dispute. I am a little skeptical and afraid they will deny it.
What a disappointment in service and bad experience. Maurice at the Loyalty department, ID#815A was the one that really helped and told me he is helping me dispute it.
I had also switched to Direct TV and they promised a $300 gift card for switching. When I checked on it after a month, they said I had to wait 90 days before receiving it. I tried calling after the 90 days and they said there was nothing in the file stating I can get a gift card. When you go online, they promise you the same thing for switching to Direct TV. False advertisement.
Account | [protected]

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10:25 am EDT

AT&T sales

Beware of signing on to services with sales people from AT&T! I ordered new service with them and was lied to about the whole deal. I went over this plan and pricing a million times with Ovier the horrid sales rep, to only get billed with a whole different pricing and lied about everything I would have and what he was doing! I am so discusted I trusted s major lier😞. And paying 3 times more and he was showing me figures of what a great deal he was doing for me😞 . So beware people! And in the future will cancel with at&t rather pay to get out of the big lie

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11:54 am EDT
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AT&T not possible to send payment by due date

at&t mails me my internet bill on the 13th or 14th of each month.i receive it between the 20ith and this time the 25th it has to go across country. this month the 25th was a saturday. how can i mail a check on the 26th and get there by the 30th. the last 2 months i get charged $9.00 late fee. why common sense says anyone needs a couple more days. im not going on autopay its a business account.at&t is not getting access

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P Evans
, US
Mar 30, 2018 1:21 pm EDT

I was already aware of AT & T 's unethical business practices; therefore, I was prepared that they would try to force me to go paperless and auto pay, etc. which is why I send the payment before I receive the bill. My bill is always received on the 6th or 7th of each month and is due on the 12th or the 13th. Of course, the date of the bill is the 24th of the month which is @20 days from the date that the payment is due. I knew that AT&T would blame the postal service for the failure of the receipt of my bill and their receipt of my payment in a timely manner and also suggest if I were to go paperless, or auto pay, this would resolve the problem. Okay, does AT&T think that people are crazy enough to believe that it takes 13 or 14 days every month for one to receive their bills? Anyway, I just send my payment around the 20th of the previous month since it is the same each month. I suggest that one just try to estimate and preferably chance a credit to account and pay before receipt of the bill as I do because AT&T does not care about their customers since it now has a monopoly. For my first bill, I just mailed the bill in my own envelope in order to stay ahead of the game. I am truly convinced from all accounts from many customers that AT&T could not care any less about their customers. They are at the bottom of the barrel in showing concern for prospective and current customers. God help America!

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9:12 am EDT

AT&T mobile phones

I notified Att of charges on my bill that did not reflect the agreement AT&T promised .I found out I was a victim of identity theft when my new Apple x wouldn't accept my Apple ID and password .At&T made me wait 12 days for the recovery process of 12 days and then refused to return the apple phone when it dodgy function .I alerted them about fraudulent activity and they refused to take off phone numbers and charges .They are holding me responsible

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Update by Megan hassey
Mar 21, 2018 9:19 am EDT

Not resolved

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10:46 pm EDT
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AT&T overcharged

Att has been charging me the same bill over and over they changed my daughters cell phone number every time they change her number some one is Harrasing her and calling her in the new number they give her.Att is a fraud and they need to be investigated by the FHS they just want to steal customers money and keep putting the same balance over and over in your account and interrupt your service if you don't pay them.

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1:45 pm EDT

AT&T extra landline installed without authorization

In mid August 2016, we moved. At that time ATT installed an extra land line of which we were not advised. When the billing came in, we paid the requested amount to be sure. I believe that it was in January of 2018 that the Billing format was changed, and we immediately saw that we were billed for an extra line for 2 years+, it was right on the first page. We called ATT, and were told that in order to benefit from the overpayment, we now would pay 105+cents a month till August 2020. Which we did. However we were none the less billed monthly for the full amount showing no credit at all. We called ATT, twice about it and were told finally that it was our fault for not seeing it before (it was really buried in another page and we just paid the bill amount asked on the first page). My husband is 83, and I am 78, we pay our bills as due when due, however when an error is made all parties should be able to correct the error. In this case, ATT did not look at their billing although they very well saw that no other phone line was used, and that no request was ever made for another line to be installed. over the years we called ATT several times because the amount of the bill was over the amount we were told it would be but they never mentioned the fact that we were paying for 2 lines. and frankly we did not realize we were. ATT in a manner is punishing us for having overpaid for a line that was installed without a request, and never used, we didn't even know it was there. I would like to think that we can settle this matter of credit due in some reasonable way. We have been with ATT for many years and never missed a payment, each time we moved elsewhere in California we always paid our bill and never had a problem until now. Severe letters are not a way to negotiate at all.

Thank you very much for any response or help.

JACQUES & JACQUELINE TOLSTONOG EMAIL: [protected]@yahoo.com

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10:27 am EST

AT&T directv/u-verse/at&t

On January 13th, we had UVerse installed and called to cancel Direct TV and home phone service.
On February 12th our bill still had Direct TV charges from 1/9-2/8. We called again. Customer Service agent said there was a record of a call on 1/13 but Direct TV was not cancelled. We were told at that time they would back date the cancellation to 1/13. We were also advised to pay the bill minus the Direct TV charges and a credit would appear once equipment was returned. Equipment was returned on 2/17.
On March bill, we are still being charged for DirectTV. When I call support, I am being told there is no record of the cancellation on 1/13 and that they cannot see the current bill and cannot explain why we are still being charged. No offer to fix any of it.
After being asked to speak to a supervisor, I am still on hold after 45 minutes.
I will attempt to wait and speak to a supervisor, but I feel this is unacceptable. I am being asked to pay for errors made by AT&T personnel. My time is being wasted attempting to resolve an error that I am not responsible for, and I am getting a serious lack of consideration and cooperation from AT&T staff.

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3:31 am EST

AT&T at&t u-verse

I hate this service which is strong wording. It started from day 1 on 2-9-2018. The remote on my tv would'nt work so now I have 2 remotes to work 1 tv. I switched from direct tv, cause I would loose signal when it would rained. This service is worse, I loose signals all day long no matter what the weather is and it happens so much in one day you can't keep count. I not only loose tv service I loose home phone service, internet service, plus tv and this can last for hours. When the service is on I can't pause or rewind any programs. I have complained, but nothing none. I lost sound in my tv on 3-3-2018 and called a repair man seeing if it was my 20 year old tv set. I got sound out of my vcr, but not tv. The repairman said it was the receiver box not the tv. I had to reset the reciever which was for 2 hours and 48 minutes. Its 3-9-2018 and 2:48am and i'm writing this. My 44 year old handicap son can't read or write. He is very upset with this problem, cause this is his only entertainment. Why did it take so long to complain again.? I suffer from real bad headaches and I i'm about to have my 8th back surgery. My doctor said no stress, but having my son complain broke my heart. I wrote a complaint before, but it was shut down when I said I was going to put this on yelp and any other internet work. No new
account but old one [protected]

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Update by sheila e johnson
Mar 10, 2018 5:35 am EST

This is worse than going though traffic across town dealing with traffic lights. The tv is off and on every few minutes. When it is on it stops for a few minutes then jumps ahead of programming . Besides the other problems I complained about earlier. Its 4:12am and trying to fix this problem before son gets up. You should really checkout complains on the internet or anywhere they might post something about AT&T services.
Account [protected]

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Stephen Johnson
, US
Apr 26, 2018 3:28 pm EDT

So here is my AT&T bundle cable internet story.

Over the last week I have spent nine and a half hours on the phone with AT&T trying to get a bundle package of TV and internet. And today I thought I was getting my bundle installed, however the gentleman arrived to install my TV and informed me that that's all he did was TVs. When I called AT&T back again so now we are going on 10 hours on the phone with them they informed me there was no order made for Intranet.

So I proceed to get internet setup to be installed I get an installation date of April 30th between 9 a.m. and 10 a.m. every everything is going to be on separate billing, and I think to myself how is this a bundle. So I decide to call AT&T back again only to find out that that is not a bundle package. So I then had to restart this internet stuff all over again. Only to find out that they have an outage in this area and don't no when it will be back on. So after 10 hours on the phone a week of my time, I still have no internet, thank you AT&T.

And did I mention that I have pens which is a brain disorder that doesn't allow me to leave the home. And that TV and internet is my only form of entertainment when my husband is not around.

#att Att.com wireless Att.com

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4:59 pm EST

AT&T internet installation

I need assistance with filling a complaint. I had the absolute worst experience attempting to have internet installed. The technician arrived sooner than his schedule time frame. He did not call my number one hour prior to arriving at my residence as promised. Also, he called my husband after he left my house instead of calling me. My number was listed for the Installation. I immediately called the technician back asking to please return as I did not heard my door when he arrived earlier than scheduled. He never answered but eventually texted me back stating he can not and call to AT&T to reschedule even though he literally just left. I call the company over 4 times begging to have the technician came back. I was on line for a total of 2 hours only to be told the next available appointment is Monday the 12th. I was only offered a $20 credit for the inconvenience. I will now have to take another day off work to have this service installed. A $20 credit is not enough. I have completely waisted my time and I'm furious.

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4:04 pm EST

AT&T gift card for $200 under a movers deal

I have been robbed by att uverse! If I am one of att loyal customers, then where is att loyalty that is due to me? Case in point: I called att to cancel my services in August 2017 because I was having a house built. I was not planning to transfer my current services (Account # [protected]) to the new address. The customer service representative stated there was a movers deal going on and if I moved my services I would qualify for a $200 gift card. I politely asked the representative what if the house is not ready by the end of September 2017. She stated that as long as I call in to move the installation date, I would still qualify for the $200 gift card. Att uverse was installed in October 2017. I waited and waited for months for a $200 gift card to arrive at my address because I was told that I didn't have to do anything to redeem the gift card. Att has sent four monthly bills to my new address, but no gift card. I called the rewards center on Friday. I was told there was never an award issued to my account. The representative recommended that I call Customer Care so I did. This person told me the gift card has expired. Wait one minute! The Reward Center couldn't find an award issued to my account, but the Customer Care confirms an award which expired back in December 2017. This is a form of Holy John mess. I asked for a supervisor four times. After 55 minutes I talked to the supervisor. Now I clearly see why he works for att. He tells me no award was applied to my account and he could do anything. Att usually instructions the reps and supervises to mislead people that are loyal to att. Simple as 1-2-3, I want what was promised to me for moving my services which is a $200 gift card or a $200 credit to my account. The movers deal is not worth the paper att sends out in the mail to customers. So, I ask again, where is att loyalty to me?

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12:39 pm EST

AT&T unauthorized credit card charges

I have been debit $165, 20 from my UBS VISA debit card. This charge was not authorized by me. If being treated as an automatic charge on my account, I want it stopped now. I am from Argentina and I live in Argentina. I've been in USA last September 2017, for just 10 days. I am demanding a refund of the amount because I did not authorize this payment.

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AT&T Customer Reviews Overview

AT&T is a leading telecommunications company that offers a wide range of services to its customers. The company has received a significant number of positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing.

One of the most significant advantages of AT&T is its customer service. Customers have praised the company for its prompt and helpful customer support, which is available 24/7. The company's representatives are knowledgeable and friendly, and they go above and beyond to resolve any issues that customers may have.

Another significant advantage of AT&T is its reliable network. Customers have reported that the company's network is fast and stable, providing excellent coverage in both urban and rural areas. The company's network also supports the latest technologies, such as 5G, which ensures that customers have access to the latest and greatest services.

AT&T also offers competitive pricing, which has been a significant factor in attracting and retaining customers. The company's plans are affordable and offer excellent value for money, making it an attractive option for budget-conscious consumers.

Overall, AT&T has received overwhelmingly positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing. If you're looking for a reliable and affordable telecommunications provider, AT&T is an excellent choice.

AT&T In-depth Review

Company Overview:

AT&T is a telecommunications company that has a rich history dating back to 1876. It started as the Bell Telephone Company and has since grown to become one of the largest providers of wireless, internet, and TV services in the United States. The company's mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. AT&T values innovation, integrity, and customer satisfaction.

Products and Services:

AT&T offers a comprehensive range of products and services to meet the diverse needs of its customers. They provide wireless services, including smartphones, tablets, and mobile plans. Additionally, AT&T offers internet services with various speed options and TV services with a wide selection of channels and on-demand content. The company also provides home phone services and bundles that combine multiple services for added convenience. AT&T's offerings are known for their quality and variety, ensuring that customers can find the perfect solution for their communication needs. Pricing and packages are available to suit different budgets and preferences.

Network Coverage:

AT&T's network coverage is extensive and reliable, covering a large portion of the United States. It competes strongly with other major competitors in terms of coverage area, ensuring that customers can stay connected even in remote locations. The network speed and performance offered by AT&T are commendable, providing fast and seamless connectivity for browsing, streaming, and downloading. Customers can expect a reliable network experience with AT&T.

Customer Service:

AT&T prides itself on its customer service quality and responsiveness. The company offers multiple support channels, including phone, chat, and email, to cater to different customer preferences. The response time is generally prompt, and the customer service representatives are knowledgeable and helpful in resolving customer issues. AT&T strives to ensure customer satisfaction and provides effective solutions to address any concerns.

Pricing and Plans:

AT&T's pricing structure and plans are designed to offer flexibility and value for money. They provide various options to suit different budgets and usage requirements. A comparison with competitors' pricing shows that AT&T offers competitive rates and attractive bundles. The contract terms and cancellation policies are transparent and reasonable, allowing customers to make informed decisions and switch plans if needed.

Technology and Innovation:

AT&T is committed to technological advancements and invests significantly in research and development. The company continuously introduces innovative features and services to enhance the customer experience. From cutting-edge smartphones to advanced internet technologies, AT&T stays at the forefront of technology to provide its customers with the latest and most reliable solutions.

Reputation and Trustworthiness:

AT&T has a strong reputation in the industry, known for its reliable services and customer satisfaction. Customer reviews and ratings reflect the positive experiences of many users. The company's trustworthiness and reliability are evident in its long-standing presence in the telecommunications market and its commitment to delivering high-quality services.

Corporate Social Responsibility:

AT&T demonstrates a commitment to social and environmental responsibility through various sustainability initiatives and community involvement. The company actively promotes environmental conservation, energy efficiency, and digital inclusion. AT&T's ethical practices and transparency contribute to its reputation as a socially responsible organization.

Partnerships and Collaborations:

AT&T has established partnerships and collaborations with other companies to enhance its offerings and provide additional value to customers. These collaborations bring together expertise and resources to deliver innovative solutions and improve the customer experience. Customers benefit from the seamless integration of services and the availability of exclusive features.

Overall Rating and Conclusion:

AT&T is a reputable telecommunications company that offers a wide range of high-quality products and services. With its extensive network coverage, reliable customer service, competitive pricing, and commitment to innovation, AT&T stands out as a reliable choice for customers. The company's strong reputation, corporate social responsibility, and partnerships further enhance its value. Overall, AT&T receives a positive rating for its comprehensive offerings and dedication to customer satisfaction. Potential customers can confidently choose AT&T for their communication needs.

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Contact AT&T customer service

Phone numbers

+1 (800) 288-2020 +1 (888) 333-6651 More phone numbers

Website

www.att.com

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