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AT&T / direct tv

1 Merritt Island, FL, United States Review updated:

I just found out that Direct TV separated my billing from AT&T internet after it was set up as a combined statement. After 5 weeks of dealing with them about what happened, they told me this I was never informed of this action nor was I contacted to pay this separate bill until after my service was shut off for nonpayment. I asked how can I pay for a bill I have no idea existed, AT&T chose to change my billing process months after it was set up then never sent me a statement. I now must pay for a mistake that I did not create, my lawyer told me this is improper business behavior. So how do I deal with a company that does not understand ethical behavior?

Aug 13, 2018
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  • 9w
      13th of Aug, 2018
    0 Votes

    takes legal action for at&t / direct tv to even care
    beyond that your just a atm and disturbance to them
    seek advice from lawyer

  • We
      14th of Aug, 2018
    +1 Votes

    @9wood Thank you, I was thinking the same, for me, it is not about the amount owed. It is the principle of Direct TV not concerned about any improper business practice. So I shall speak with a lawyer and hope for the best.

  • 9w
      14th of Aug, 2018
    0 Votes

    @Wesley Mayo good luck
    may also want to file a complaint with the better business bureau

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