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Posted: Nov 4, 2017 by    

activation problems

Complaint Rating:  0 % with 1 votes
0% 1
This is my 1st time having Att and I'm ready for a full refund. I have never had such a problem to activate services. I paid you my money and while the tech is in my house putting the server on. An order of cancelation comes in and he can't continue, I was on the phone for over 2 hrs and lost a day of work. Transferred to 8 DIFFERENT PEOPLE and no one could tell me what is going on. Only that they can't help me but someone else can. It's easy to pass the problem to the next person and no one take responsibility for anything! This is not ok... you have my money I have no service and lost money taking today off of work. After getting transferred 8 times the last transfer was to a recording saying that you are now closed and to call back in business hours. If I would have known this was going to be a problem I would have just called comcast. Someone needs to call me and help me fix this. Someone from the USA
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Internet Services


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A  4th of Nov, 2017 by    0 Votes
first step do not use at&t ever thye will scam and lie to you
nothing is ever there fault
they only care about being paid
I would file a complaint with the better business bureau ( online)
would have the payment disputed ( your bank or card ) and have refunded by bank if possible
go with a better provider

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