Yes, the same here in Aspen Dental in Fairlawn, Ohio, 3737 W Market St, Fairlawn, OH 44333, (330) 668-8880
We switched to it over an year ago.
A few months after we switched, the manager began to cook the book, charging services never provided, cheating both the insurance and us, mostly on my wife since her English is limited.
I confronted the manager several times, and she always blamed human error in book keeping
Last Dec, I demanded the account ledger and caught all the charges on non-existing services, one was just two-day old!
Dozen or so people also caught their cheating
If you used this office before, make sure you ask for a detail account print-out and go through it thoroughly
On top of the cheating, their works are terrible: Not only they chatted during cleaning, one time, when we took my girl home after cleaning, we notice a big chuck of deposit was not removed