Menu
Write a review
File a complaint
Ashley Madison Customer Service Phone, Email, Contacts

Ashley Madison
Reviews and Complaints

www.ashleymadison.com

Learn how the rating is calculated

1.3 12 Reviews 120 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ashley Madison Complaints 120

ComplaintsBoard
N
5:06 am EDT

Ashley Madison suspended account

I v tried several times to email to AM to find out the reason of my suspended account but i never had reply.iv tried to call on UK number customer service but number is not valid.iv wonder what is ot all about?or maybe its descremenation against white bisexual women?iI would like to know a reason why account was suspended .And also why i cannot reach anyone from this company.Im very polite, behave very well, never argued with anybody so dont think anyone complained about me, however i didnt want to meet some people and they mayne very upset about it.
[protected]@ymail.com

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
D
8:19 am EST

Ashley Madison account suspended

I am a genuine woman who has been on and off AM for a few months now. I have had a couple of successful meetings with guys I found there. For security reasons I delete an account after a week or so of using and then start anew after some break. Recently though, AM decided to block my account for no reason.I tried registering from another e-mail, another device - no luck. They choose to let the camgirls and hookers stay on but block genuine users - why this happens is a mystery to me.

Read full review of Ashley Madison and 19 comments
Hide full review
19 comments
Add a comment
E
E
Esenya
US
Send a message
Aug 20, 2023 6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Had my account removed for "soliciting". So I messaged again and the "the ban is permanent and final" pushed me over the edge. Exactly where was I soliciting? I had the account 5 minutes. You guys do advertise as kink friendly in many of your advertisements I've seen in various places. NOWHERE WAS I PROSTITUTING OR ESCORTING. You guys are absolute trash. With that data leak your site had you should be happy anyone signs up.

E
E
Esenya
US
Send a message
Aug 20, 2023 6:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Esenya

Also my profile is still up which means they are making money off of guys trying to talk to me.

B
B
BabyAyo
Jefferson hills, US
Send a message
Jan 19, 2023 10:24 am EST

I just got my account about two weeks ago, and as soon as I started responding to people my account got locked… 🥹, why!

I
I
Illithia123
London, GB
Send a message
May 25, 2022 6:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too a genuine female was suspended randomly during a lovely conversation . I bring so much traffic through AMAshley madison is a scam they use beautiful women to lure in men to buy credits then they suspend the woman that means the same man will have to spend more to contact you again . Very disgusting people manage this site. They also bully men and threaten them “ we will send letters to your wives homes if you claim back charges” Google it . They are disgusting people and I would urge you ladies to use seeking.com xxxx

View 0 more photos
TorontoTransitTechno
TorontoTransitTechno
US
Send a message
Oct 13, 2021 1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Another real female here, I created an account two days ago, got a few winks and messages, but when I tried to respond to them, a blue box popped up that said "messaging is disabled until your account has been approved." I left the site and tried to get back in to check my messages-instead of going to my inbox, it goes to the login screen. I try to login, and my account was suspended. Bah.

I sent an email to customer service; so far, no response. I had this same problem before and was able to get my account reinstated after verifying my identity, but I'm not so optimistic about it this time.
I created a new profile today under different email and IP addresses-got a few hits and [censored], this account was suspended before I could even message someone.

Just imagine all the credits these guys wasted trying to talk to me-and the worst part is, my profiles are actually still up and visible...guys can send me messages, but I literally CANNOT respond! Yes, there are real women on the site...but all our accounts have been locked and we can't respond to their messages!

I'm really angry because I had great success on AM 10 years ago...I'd met a few great guys I had long term relationships with (husband is in poor health and gave me permission to find a lover) but this latest experience has been greatly disappointing.

M
M
Moonlit21
Gibsonia, US
Send a message
Jan 02, 2023 8:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of TorontoTransitTechno

I am a genuine female as well. Have been off and on the site for many years and I've had some really nice experiences but I have been permanently locked out. They said they would get back to me within 5 days they have yet to do so and it looks like I'm permanently suspended. Do not use this site especially if you're a woman and man you are just getting financially raped so I suggest you don't use it either.

S
S
Scarlettwants
Atlanta, Georgia, US
Send a message
Oct 10, 2021 11:06 am EDT

Got suspended this morning. 12 hours after I politely said we are not a good match. 7 years with no issues until now. How do I get it back.

M
M
MariaMaria1234321
US
Send a message
Aug 13, 2021 3:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a woman who posted a profile and was suspended immediately. I only got as far as entering the most basic information and didn't get chance to upload a photo. I tried again with another email address, same thing. It wasn't even possible to turn someone down!:)

J
J
JazEbonyGoddess
Guayama, PR
Send a message
Aug 29, 2022 12:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of MariaMaria1234321

Same ! Right when I was gonna upload profile pic

View 0 more photos
M
M
MaggieMH
US
Send a message
Aug 31, 2022 2:10 pm EDT
Replying to comment of MariaMaria1234321

Same here!

M
M
MariaMaria1234321
US
Send a message
Aug 13, 2021 3:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a woman who posted a profile and was suspended immediately. The profile was extremely basic, didn't go live - and I didn't even get to post a picture. I did the same thing from another email account, same thing. I never got a chance to turn down anyone:)

M
M
Ms Lady A
US
Send a message
Jul 18, 2021 9:20 am EDT

Hi,
I’m an AA woman. I’ve only been on AM for less than a month and my account is “temporarily suspended” and I don’t know why. One second I’m replying to someone and the next I’ve been logged out. I’m thinking perhaps I rejected too many men (they were in different countries and continents). I’ve reached out to customer service with no reply.

N
N
Nat Vardzel
US
Send a message
Dec 22, 2020 9:53 pm EST

Ladies I've been using AM for years. If your ignore and irritate enough idiots they get offended and report your account for being fake. Never mind they are disgustingly fat or ugly. So it's not AM per say, but the men who are shunned by all women

R
R
Renesmee2021
US
Send a message
Jul 15, 2021 3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Nat Vardzel

I'm pretty sure that is the case as my profile was suspemded yesterday after being on AM for 5 months..It was awfully coincidental that my account was locked soon after I had told a guy I wasn't attracted to him..I try to be tactful and use the standard reply I feel we aren't a good match..but this guy wanted to know what it was about him that I didn't like, was it his personality or looks..and he didn't stop there he wanted to know if I would prefer dating a very attractive man with no personality or a less attractive man with a personality..I replied that he was assuming all very attractive men have no personalities..I also said that why is ok for men to want to be with attractive women but the attractive women shouldn't be afforded the same choice? I had sent three messages to AM customer service since yesterday and have received no replies..

B
B
Barbie45
Hattiesburg, US
Send a message
Dec 01, 2020 9:04 am EST

Why is my account suspended.. just when I was beginning to talk to a hot guy

ComplaintsBoard
T
8:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison defamation of character

A person has created an account as Tarnee Louise and is identifying themselves as me. I am in Townsville, QLD, Australia and am consistently getting fb messages saying that they spoke to me on Ashley Madison. I do not own an account. I am single and do not believe in dating men in relationships. This is now impacting on my career as my personal information is now being provided by this person on this site using my idefintifyer (Tarnee Louise). I have exhausted my efforts trying to get this account taken down and of action is not taken, I may have to take this further with the authorities.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
A
2:17 am EST

Ashley Madison Ridiculous

This website is a huge rip-off and nothing else.
They want money all the time and soon you will realize you paid too much for sending messages.
Because their quantity is limited, all you can do to get more of them is to pay more.
I was shocked when they asked for more money after I sent 20 messages only.
I didn't pay and now I have no opportunity to talk to anyone who wrote to me. Oh well, it's crazy to pay for something you can get for free.

Read full review of Ashley Madison and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cuddlebug101
US
Send a message
Nov 19, 2017 7:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lisaly101@gmail.com.. message me let’s chat and get to know each other

ComplaintsBoard
J
4:37 am EDT

Ashley Madison Fraud

This is a fraud from the very beginning to the end. Being a man who wants to find love is very tough. Why? Well, they want too much money each time you'd like to speak to a woman. You can't even see all of their photos. Want to see more? Pay the money and watch. Why would I ay for this? Why is it not for free? Your website is not that good enough and not so popular to make me pay for simple things that have to be free. Sorry, guys, but you will waste your time and money only and won't find your love.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
S
4:33 am EDT

Ashley Madison misleading sign-up for credits

Stephen Brooker - Profile: [protected] - Order ID: MSW0SVK1YM

I thought I was using a free zone on your site last night - I woke up to a 199.99 GBP debit message from my account via Apple pay @3.54am.

I have contacted Apple & my Mastercard provider. (I also mailed you - ccashleymadison.com @8:05am from my pers email acct - [protected]@sky.com)

I am hoping you will be able to deal with this amicably and issue a full refund, please.

Sb.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
G
12:15 am EDT

Ashley Madison scam emails

I was contacted again by a scam email, she wanted money, I refused and she reported me to you saying I done something, it's unbelievable if you attempt to find me, you have charged me around £400 and I only joined last week. Its disgusting, your whole site is a complete scam with all fake profiles. This seems to be the way, a woman can demand money and obviously I am going to refuse as it's illegal, you are promoting prostitution and I want a full refund and this profile shut down. I have been a member maybe 2 days and it's a complete scam, I don't even expect a reply because it's obviously a complete rip off.
Gary Watson
Gary807

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
O
3:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison hi someone found my password. changed my profile and used my card

Hi.

I am the second month with a shot Madison and someone stole my password. Changed my profile and used my credit card. Please cancel my account and I want my money back.

Some one loved in my account changed my profile information and used my card.
Can you please refund my card if there were more than 2 purchased of 200 points which I did. Did not buy more but think that they used my card. Since I did not have more points and suddenly I have 5 points.

I changed my password to a strong one and hope it will not happen again.

Regards,

Ofir

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
F
12:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison payment options

Hi, i tried to upgrade my membership with a prepaid credit card yesterday, June 25th, but the fee exceeded the value of the $150 card by a few dollars. Is there any way to split the transaction, and use a second card to complete the purchase? My profile number is [protected] and my email is [protected]@outlook.com, please reply at your earliest convenience, thank you.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
E
7:13 am EST

Ashley Madison it's a fraud! stay away!

When I joined AshleyMadison website I immediately received several messages from local women. I could not read those, so I subscribed and became a member. When I checked their profiles, I discovered that these women were from all over the state! When you join the site it automatically sends you fake emails. It is a scam. They want you to subscribe. Also, majority of people on AshleyMadison are fake. Not one of the women that was interested in me ever reply to my messages! I contacted their customer service and asked for a refund. At first they tried to stop me, but I was quite pushy, so in the end they gave my money back and I deleted my account.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
R
11:36 am EST

Ashley Madison scam

Do not use this site, AshleyMadison is a real scam. I tried to find a nice girl there, but only later I realized that 99% of the female profiles are fake. They are also going to send you tons of messages in order to get some money from you. You need to pay money for almost everything. Even reading and sending emails costs something. These fake women send you messages every day, they say how much they love you, but that is only a trap. Their main goal is to deplete your account. I was really hoping that there are real people on this website, because almost every online dating service is a scam. But, unfortunately, AshleyMadison turned out to be a scam as well.

Read full review of Ashley Madison and 1 comment
Hide full review
1 comment
Add a comment
U
U
Ugfghgg
US
Send a message
Jan 18, 2016 5:01 pm EST

Um, you tried to find a "nice girl" on Ashley Madison? Nice girls don't go to websites that specialize in affairs.

ComplaintsBoard
B
2:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ashley Madison harassment

I am sick and tired of getting emails multiple times a day every single day from this site. It's always different though. Says 18 and abused raw but its wanting you to sign up for a affair. These kind of emails I'm sure causes problems in already established relationships. I have reported this company before and they even contracted me back and said it'll stop after 10 business days, its been over 10 days now. I'm tired of getting sexual emails from this panama location. This company or whatever they are have no way for you to opt out because it says you have already unsubscribed. I will contact a lawyer if this doesn't stop. I've never signed up for online dating, I don't want to have a affair. It's disgusting and honestly at this point it's beyond harassment. Please make them stop or shut them down. What if this was a child's phone? People don't think about that. It's ok for children to get sexually explicit contex in everyday emails now?! I have a major problem with this and it makes people want to cut them selves out of the whole Internet world, unfortunately this world can't work without technology even though the world went round years back without all this technology. It's sick and I want it to stop. I don't take the time to contact people and report abuse to keep getting these emails.

Read full review of Ashley Madison
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
11:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ashley Madison false pretense

Felt I was mis lead to believe that once I registered and paid my entry fee I would have total access to the website, however after paying initial fees I find out to continue I have to then buy additional credits to gain access to anything else. Called phone number provided and stayed on hold over 2 hours, left messages that were never returned, attempted numerous calls to company with no results.

Read full review of Ashley Madison
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
7:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ashley Madison Scam: have an affair guarantee... Guarantees you'll be caught

AshleyMadison.com runs a big scam. I purchased their $250 "Have an Affair" Guarantee package thinking I was going to really meet some amazing women, but instead, I started to receive a lot of spam from escorts and prostitutes, and also from their female (who really knows?) staff members acting as hostesses.

If their guarantee is that I will get laid by paying for sex, why don't they just advertise that they are offering a Dating website for Escorts? If not, then perhaps they should do a better job screening out those escorts and prostitutes?

In any case, I was extremely unhappy, because after using the website for a few months, I realize there are no real and normal females who really want to meet me. If they do exist, I don't know where they are because I was sending out spending money everyday sending out messages and never getting any responses. Finally, I gave up, and I thought luckily I purchased their Guarantee package, so I could get my money back.

When I started to fill in their refund request form, I realize they aren't going to just issue a refund to my credit card. The only way to qualify for their refund is for them to send me an Ashley Madison check in the mail to my HOME address where my wife lives. I contacted them to ask for a refund back to my credit card instead and I got an absolute NO from them. What kind of a guarantee is that, where to get your money back you're guaranteed to get caught for cheating?

AshleyMadison.com is the biggest scamming dating website out there. I know other adult dating websites aren't much better in terms of response rates or fake profiles, but AshleyMadison.com is really something else. To market a service with false advertising of a promised affair --- then to not give money back unless they can get you caught by your spouse --- is low beyond low.

They can keep my $250, but I will not stop at sharing my story and making sure the whole world knows what a big scam AshleyMadison.com is.

Read full review of Ashley Madison and 5 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
R
R
Roz T.
US
Send a message
Aug 24, 2021 3:29 pm EDT

How did you go about getting a refund?

A
A
AMisascamcompany
Budapest, HU
Send a message
Mar 02, 2021 7:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It's a scam service I also lost money to Ashley Madison last month, they have fake profiles that send bot messages and the ones who are real are professionals they aren't really interested in anything but probably getting paid by AM to chat.

P
P
Peartree
Rochester, US
Send a message
Jun 02, 2014 8:28 pm EDT

Yes, AshleyMadison is just a scam. I asked for a refund on the basis of so many fake profiles, where you could do a reverse look-up of their posted images via tineye and see that they were ripped off from porn and other sites.

I see that someone tried to get a class action suit against them going a couple of years back, but looks like it never happened. I would readily join the suit!

AshleyMadison.com the online dating website for cheaters has been cheating its members for many years. They have employed numerous techniques to milk their customers of money, including but not limited to the following: Employing fake female profiles to get people to join and pay. Employing employees who are “hostesses” (i.e., fake profiles) on the website to communicate with members, thus getting them to pay.
Anyone in the US who is or was an AshleyMadison.com customer, who is interested in joining in a class action lawsuit against Avid Life Media — for online fraud. Please contact me with your name and phone number, at:
- See more at: http://onlinedatingpost.com/archives/2011/01/match-com-facing-class-action-lawsuit-over-fake-profiles/#sthash.JazpjK1b.dpuf

E
E
Eman215
US
Send a message
Dec 10, 2011 11:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree with you man! AshleyMadison is full of FAKE profiles. Women who contact you, add you to their favorites(after already seeing your pictures), and send you a wink. This is nothing but bait for you to use your credits. I even had a "BOT" who asked for my yahoo messenger ID, and then it sent me one generic message. Anyone who is reading this DO NOT PURCHASE CREDITS on this site. It is a clear scam. If you don't believe me, before you buy, look at "who's online" no matter what time of day. You will find there are married women out there who apparently never sleep, and have this site open 24 hours a day. Now reason tends to make me believe that someone who wants to be discreet couldn't possibly be logged in this much.

C
C
Cranky Old Lady
Mills, US
Send a message
Jun 17, 2011 10:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Brenda Honey, this guy does'nt need a P.O.Box, He needs to Check Out his pkg.& If his Wife does'nt want it, Then maybe it's too disgusting for anybody to want it! Andy, Why would you expect Real Or Normal Females to respond to your request for sex? What would they want some Cheater like you for? Whats in it for them other than a paycheck? If your pkg. was still All that wonderful your Wife would still be "Enjoying" it.How do you blame them because you wanted to cheat on your Wife?, Which is How You Found their Website & Just Because They were there did'nt mean you had to sign up for their services.Cheaters Should be caught & they should send your refund check to your Wife so she can put that check towards her fees for her Divorce Atty.

ComplaintsBoard
K
11:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison Suspended accounts

I have found AM quite good for contacting men (I am real, and young, and attractive, and I’m not a hooker) EXCEPT that AM randomly suspends my account – i can be in mid-conversation with someone, fixing up a date, and suddenly my account is suspended. I’ve no idea why, and when I email AM they won’t tell me why, so I suspect its some pimply-faced support guy at AM who just suspends peoples accounts for fun. So when I meet a guy I like, I give him my FB address asap before we get suspended. If it weren’t for that, I’d recommend AM. But because of that, and its a BIG problem with AM, I’m now trying other dating sites.
Kim

Read full review of Ashley Madison and 42 comments
Hide full review
42 comments
Add a comment
S
S
Sevena Brown
US
Send a message
Jun 04, 2022 7:45 pm EDT

My account was just locked and suspended! This is stupid. How are we suppose to talk to someone outside of that app?! I will own up to where I sent the guy my Kik name but not even after a few hrs, my account is suspended! Me and this guy had a good connection and now I won’t be able to talk to him again. Never joining that site again.

A
A
Ana Moran
US
Send a message
May 14, 2022 11:46 pm EDT

I read most of the reviews. I am so glad I not the only one with this issue. My account was suspended twice. Last time for no reason. I opened a new account with different name and not even 30 minutes and my account was suspended. I saw a guy I met thru AM and it is crazy how they make the men to spend a lot of money on the site.

R
R
ronburgendy
LOS Angeles,ca, US
Send a message
May 22, 2022 12:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Ana Moran

most profiles fake. MODEL RAVEN RILEY

View 0 more photos
P
P
Pg132022
US
Send a message
Apr 19, 2022 5:12 pm EDT

AM suspended my account, cause the men on the site were giving me their phone #s, KIK id's and other platform usernames. I didn't acknowledge any of that and continued to chat on the AM app and I still got blocked! And what's the worst is I actually chatted with someone I was interested in and we were planning on meeting this week. We booked a date and a spot to meet and I have no other means of contacting him. Now I'm thinking he's prolly gonna msg to confirm the date and he will assume I blocked him or deleted my account. What a [censored]ty feeling. I guess I'll still go to see if he shows up. I have emailed AM to see if they will reinstate my account. I have good, lengthy conversations on their app, which means I'm making them money, so what gives?!? So annoyed!

J
J
Jamesy v
US
Send a message
Apr 25, 2022 1:07 am EDT
Replying to comment of Pg132022

I have been banned permanently! I did have to keep making new accounts because of the crazy stalkers so maybe thats why but I they made me send a selfie next to my license anddd then banned me! I am thinking this ia being done by hackers because I havw never given out my kik address ans I got the same line as uou

A
A
Aline Santos
US
Send a message
Jan 23, 2022 4:47 pm EST

yes well this is a serious problem, and Not sure if it is the Men on AM feeling rejected and making complaints and false claims, ? But I think it should be illegal Gor AM to temporarily suspend a Womens acc, if that is the case UGH, I see mostly Women having this problem, it may be free for us to put a profile on, BUT, WE make money for AM, at least for a little time, until we are asked to five another way of contact because of lengthy chats to get to know one another, and we still chat with many more, so don't tell us we are not nakeing money for You, You need to find more qualified people to run this site, as We will ALLL give up on this site, and get together to find someone to open a better dating site for nCHEATERS hmmmmm we are all very upset!

J
J
Jellco
US
Send a message
Dec 26, 2021 10:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Every time you initiate contact it costs you AM "credits". And if an account is suspended and then restored, it costs credits to initiate contact again with people you were already talking to. This is simply AM depleting your credits so you have to buy more.

R
R
RoseMary6421
Alabama, US
Send a message
Dec 23, 2021 4:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I just heard of AM and I tried to join and the moment I created an account it has automatically been suspended… What the [censored] Is wrong with the site admin, I haven’t even seen how the site works and I’m being suspended. What the hell I will like you to get me back into my account this is my email banksrosemary27@gmail.com…. I’m waiting

R
R
R eshma
US
Send a message
Mar 30, 2022 8:53 pm EDT
Replying to comment of RoseMary6421

Same issue. Literally just joined and my account got suspended.

B
B
Beth51247
US
Send a message
Oct 21, 2021 1:02 am EDT

I was on AM for almost a year, and after about 8 months my account was suspended and they notified me it was because I’d shared personal contact info. I promised not to, but was suspended two more times. They no longer respond to my emails. I find it really creepy that they are monitoring what should be private communication between adults. I’ve tried to open several more accounts and each time they get suspended immediately with no explanation and no response to my inquiries. I’ve used different email addresses and IP addresses, but all get immediately suspended. I’m baffled that they can stay in business.

J
J
Jamesy v
US
Send a message
Apr 25, 2022 1:13 am EDT
Replying to comment of Beth51247

I shared nothing and had the same thing happen.

T
T
T_D_1234
US
Send a message
Oct 12, 2021 11:09 pm EDT

AM is driving real women away by randomly suspending us for no reason. I am not a sex worker, I am not a spammer, I am a normal person and they keep suspending my account over and over completely randomly. I'm so sick of it that I'm giving up. When men complain that there are no real women on Ashley Madison, I hope they realize it's because all the real women are getting automatically blocked right in the middle of a chat. Terrible.

N
N
Nichole Pecher
US
Send a message
Oct 28, 2021 12:29 pm EDT
Replying to comment of T_D_1234

This JUST happened to me 5 minutes ago and I was talking to a real possibility and now I feel awful because I bet he'll think I'm ignoring him. How awful. In the future, I'll give people other contact information more quickly. It's nice to hear that I probably hadn't actually done anything wrong to get that "temporary" suspension. Oh, and i wonder how long it will last?! Ugh.

A
A
Aline Santos
US
Send a message
Jan 23, 2022 4:26 pm EST
Replying to comment of T_D_1234

TD You are so dam right, I think that men are able to complain about the least little thing and AM sends a message saying that Your account has been temporarily suspended, But it does somehow make me feel a bit better that I am not the only one, I was getting a persecution complex LOL. I just signed up a few days ago, and met a Potential suitor, who said he was a Lawyer and when I came home to send him a message, I was suspended, OMG. what is wrong with them I am an older Women looking for someone to have a LT affair with, so after some chat I give them my cel phone number so we can chat there as it takes time to get to know a person, and It can get costly for the Men, so they ALL ask if they can chat via email. or phone text, Perhaps that is the problem, ? But if You chat with many members we Women are still making money for AM. so what the HELL is there problem anyway ? they will end up with NO real people members, just creeps, KIDS and scammers.yes I am ANGRY NOW ! :(

D
D
Daviddee223
Clemmons, North Carolina, US
Send a message
Mar 08, 2021 5:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

hi my name is David massengillI've been a customer of actually Madison's for about a month now I upgraded the other night to buy tokens and the next day I tried to get on a couple days later a few days later I'll try to get back on and it wouldn't let me since I've been locked out and I just paid that's BS please help me get back on my site David Massengill username I mean email David massengill061@gmail.com please hurry thank you

M
M
Mesmerizingeyes71
Cheyenne, Wyoming, US
Send a message
Jan 27, 2021 3:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I think my account is suspended. I was chatting with someone on the site, then all of a sudden it went to the AM login. I logged in a few times with no success, but didn’t want to get locked out. I even tried to get it to reset my password, but I never received the email to reset. I’ve sent numerous emails to reset or ask for tech support, but again nothing back. I’ve sent emails, after emails. Then I read this and I’m like, well what did I do to get suspended? So here I go sending another email to ask about that! I don’t know what I did wrong but I’m unable to get into my account. Mind you I’ve been in here off/on for a few years...with maybe one issue but not like this. I’m disappointed if it’s suspended and for how long!

J
J
Juicyjuic2
US
Send a message
Feb 20, 2021 11:38 am EST
Replying to comment of Mesmerizingeyes71

This has happened to me also and I have no idea why. I’ve sent emails and no response from AM. The sad thing is I’ve been on this site for years and no issue, I added a picture and was sent to suspension jail. There was nothing provocative on the picture. This makes no sense.

T
T
Thatguyme1
US
Send a message
Nov 04, 2021 3:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Mesmerizingeyes71

Hi, you messaged me on AM and I’d love to talk. Kik me at thatguymeee1

M
M
Mesmerizingeyes71
Cheyenne, Wyoming, US
Send a message
Jan 09, 2022 2:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Thatguyme1

I don’t recall, I will sent you a message on kik.

ComplaintsBoard
D
5:44 am EDT

Ashley Madison stay far away from ashleymadison.com

Here's my experience using AshleyMadison.com: I can't say if it's a scam or not, with the employee-posted profiles you find on sites like xxxmatch.com, but here's what I've found after using the site for a couple months:

--They have HUGE turnover on the site, at least for women. I've noted many New members I've added to my Favorites who then don't return to the site ever.
--I've gotten only a 50% rate of Priority mails being confirmed Opened. That means half the mail I sent was never even opened, according to the site itself. No replies to any of the ones opened, but maybe my pitch was off!
--I've communicated with a few women on the site after getting a nudge from them (added to their Favorites), but no successful hook-up yet. Profiles with pictures get the best response.
--The women I've talked to (and a couple honest profiles I saw) indicate that women on the site get a LOT of email from men. I've heard rumors of successful hook-ups, and some of the reviews seem to indicate as much as well, but it hasn't happened for me yet!
--I honestly listed my age at 47 and numbers indicate a more common cut-off for women searching for an affair is 45. (I don't mind, I look 40.)

Overall I'd say if you're gonna try the site go for their Money-Back deal. It's the most expensive membership, but if you follow the rules of the deal (you have to send like 18 emails in two weeks or something like that), the numbers should work against the company. A lot of the emails you send will never even be opened. Just keep track of it.

I cannot vouch for the company giving the refunds they claim to, this is just my experience with the site. Had a couple fish on the line but nothing landed yet! Questionable ROI.

Read full review of Ashley Madison
Hide full review
ComplaintsBoard
J
12:00 pm EDT

Ashley Madison misleading information / poor customer service

Unsatisfactory purchase ($249), tried to resolve but have not been satisfied by company. misleading information.

Read full review of Ashley Madison and 4 comments
Hide full review
4 comments
Add a comment
S
S
SteveKS
US
Send a message
Apr 29, 2015 5:09 pm EDT

First, Martin and Cole can go blow themselves. If I led the pathetic, boring lives with undoubtedly fridged wives I'd be inclined to put a gun in my mouth. Climb into a time machine and go back to a 19th century Puritan community. Second, many of the profiles are incredibly false and misleading. Take first and foremost the obvious "plants", those with the glamour shots pictures who'd have no problem getting laid simply by walking out their front doors. But now it appears they've advanced their gimmicks to make you spend points. Twice now I've contacted ladies (on my dime, of course) who appeared legitimate and local, only to have their locations magically change after a couple emails to several hundred miles away. I'd like to think this is an AM scam and that they have no idea, but who knows? If they wonder why a guy several states away is contacting them, it's because for a few days they were listed as just around the corner to, it appears, contact them and waste those points. If their profile seems too good to be true, it's probably not true.

M
M
MartinF
Bristol, GB
Send a message
Oct 08, 2010 4:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison have the worst and most devious Customer Service of any company I've ever dealt with. When you question a payment with them they virtually threaten to reveal your membership of their site by sending a statement to your home address. This is patently designed to put people complaining. Not to mention that their advertising statements are spurious. The male:female numbers they claim are false in that a vast majority of their female profiles are faked by the company. They use every nefarious marketing trick in the book to extract maximum dollar from the mugs who sign up. Automatic re-billing, fake messages etc. The Ashley Madison operation is one big scam.

C
C
Cole H
US
Send a message
Oct 07, 2010 12:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Exactly what I was going to say, Allan. Sounds like instant karma.

A
A
Allan22
Dallas, US
Send a message
Oct 07, 2010 12:11 pm EDT

quit cheating on your spouse and you will have no worries...

ComplaintsBoard
F
10:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ashley Madison fraudulent profiles

Well, like quite a few guys- I was sucked into it. After joining out of curiosity, I kept receiving "winks", or collect messages from other "members". Well, after writing a few- and no responses, I googled a few of the names of the supposed women messaging me. Well, a site called sktsktmarketing popped up. It was supposed to be private and password protected, however using Googles cached option, I was able to find not only one supposed user from ashley madison, however I was able to find at least 10.. They were under "cougar names", meaning they they are assorted by type.. I'm sure this service provides to any pay-dating website.

Now here is the deal, this company (sktsktmarketing) basically astroturfs, or pays people (male or female), to create interest on a website by commenting, writing testimonials, or in ashley madison's case- write/wink to users to pique their interests.. This is highly illegal, and has been deemed as such by the FTC..

I'm afraid Ashley Madison has been getting away with murder this whole time, due to the fact they know they have these cheating husbands between a rock and a hard place.. They are worried that if they ruffle feathers, they will be exposed as cheaters. Well, I'm single and don't mind lodging a formal complaint.. And I hope many other people follow suit either anonymously or not- by complaining to the FTC, and expose these fraudsters..

Read full review of Ashley Madison and 1 comment
Hide full review
1 comment
Add a comment
E
E
EdwardRochester3
Ashford, GB
Send a message
Sep 29, 2010 8:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After seeing one of the much hyped Ashley Madison ads on TV and an interview with their CEO, Noel Biderman, I signed up out of curiosity. Like so many other guys I've since read about, I was pleasantly surprised to be immediately contacted by a likely sounding local lady and enticed into buying one of their exorbitant credit packages in order to speak to her. After she'd ensured I'd all but used up my credits in conversation with her, she went silent.

I now know that she was probably a fake, sat in their offices in Canada thousands of miles away from me, employed by AM to reel in suckers like me. They even as much as admit to the practice in miniscule print in their Terms & Conditions where these ladies are described as 'online hosts' who are engaged in 'marketing activity'. They also automatically re-bill you unless you go through a deliberately difficult and convoluted process to extricate yourself from their clutches.

So my question is, what's the difference between Ashley Madison’s nefarious ‘marketing activity’ and a Nigerian scamming operation? The answer - not a lot! As in the African scams, the sole purpose of these online hosts is to persuade men to spend their money by pretending to be something and someone they're not.

Of course Ashley Madison calculate that no-one will run squealing to the authorities or law courts because of the illicit nature of the site's activity. Some might say 'it serves you right'. Certainly I should have been alerted by the fact that the majority of 'women' on the site have publicly viewable photos. It is now obvious to me that any real ladies on an affairs/adultery dating site would not post a picture of themselves for all to view.

The Ashley Madison operation is little more than a slick and convincing swindle to part men with their money. The chances of actually meeting a real woman with whom you might actually conduct an affair are about as remote as the hair growing back on their CEO's balding head!

ComplaintsBoard
12:31 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ashley Madison discrimination

Now i have been on ashley madison a so called popular website for people who are married that want to have affairs. now i was accused of something . that was not true. mind you have no criminal record. live a clean life. etc. the so called Boss of this establishment. and customer service are very rude and nasty towards women. I complained to the president of the company whom allows his customer service people to behave in a manner as they choose. i have sent emails no one called me back. the suspended my account. for no reason. because i let the customer service maryjane oliver. know she cannot talk to me as she chose it was not professional. now i have got emails from men soliciting me. and angry because i refuse to give them the time of day. you have people putting up phony profiles then find out they are telemarketers yes. do they delete their accounts? NO!. I feel they are being discriminatory or people of color particulary african americans who date interacially. which is what i prefer which some people have a problem with. that's their crybaby, not mine. I have a right. i have been insulted by some of the clients because i choose to date interacially . I have spoken to Mr. Biderman the president of this company. he did reinstate my account once now all of a sudden its suspended again. for no reason no one showed me ocular proof or discussed why. i never voilated any terms never. I told the company if someone reported me falsely. thats hearsay. i have not said anything in any email that offended or voilated anyone if anything i have been. i been sent nude shots which i did not ask for. how they get pass customer service whom claim thats a vioilation. if you do not ask for a key which i have not. they can talk to women any way they want. yes you have options to block. but they have so many alias it's a shame. but somehow since i filed a complaint i have been her target personally and no one is stepping up to the plate why? whos the hyprocrit.. teaching married men to have affairs on there wives ? huh. and second have the nerve to delete someone profile. if anythng it's a violation for them to okay infidelity. now who is the vampire here? I ask? bloood sucking dating sites that should be put out of business. anyway.no one is putting a gun to someones head. but wy encourage. where are your so called morals ashley madison. false accusations? give me a break.

Read full review of Ashley Madison and 53 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
53 comments
Add a comment
S
S
stephen curry
Durham, GB
Send a message
Nov 24, 2014 5:06 am EST

I have received numerous of emails from this Ashley madison site, basically says I have a profile, never set one, never heard of the site either. Now my wife has seen these emails and believes I'm into adultery or summit, my life maybe ruined due to this scam. Thanks alot Ashley Madison.com. This is infringement on data protection, I will seek legal action, this cannot go on any more, people lives are going to suffer. I'm well pissed off, and I hope you suffer.

View 0 more photos
A
A
Allyson19
Round Rock, US
Send a message
Aug 02, 2012 12:58 pm EDT

Cann, your are so right! The spread of disease has increased since the development of these web sites. Whereas years ago you might see someone have an affair with one person, these sites make it possible to go from one to the other. Many having so many sex partners they can't keep count. A good article on the Ethicsscoreboard goes into how one girl slept with over 14 married men. And how many have they slept with? Than they bring it home to their unsuspecting spouse. That is how disease is spread...the guy above must be a total idiot.

F
F
FormerAMmenber
US
Send a message
Oct 08, 2011 3:03 am EDT

AM is a scam. Many of the postings are questionable. I had a pop up window that I thought I was rejecting, but got my CC charged for $259 for 1000 credits. AM would not respond to me in any way, A phone call to customer service resulted in me being cut off as soon as I raised the question. I can afford the money, I will not have to worry about paying the rent or anything. As soon as I got the 100 credits I got contacted by several women out of nowhere, and that too got nowhere. There is a good case for AM manipulating their clients to stay on the site and give them money. I recommend you not use a CC. I cancelled my CC after the incident above.

G
G
Gabacho
US
Send a message
Aug 04, 2011 12:35 am EDT

Ashley Madison worked for me, and is still working. Don't be an idiot, come off as desperate or pathetic, and don't treat the women like [censored]s, and it may work for you. There are clearly fake profiles, but as long as you pay attention you can spot them, and avoid falling into the traps. In fact, there is a menu setting which prevents them from contacting you. I have been on for 2-3 months, and have met several attractive, fit, and nice women who were very happy to meet a guy who wasn't an idiot or pig. Be patient, write a respectful, and detailed profile, post a picture, and don't assume you will get laid the day you sign up. On the other hand, keep doing what you're doing, because you knuckedraggers are making me look like like a superstar.

D
D
diggerdogger
CA
Send a message
May 26, 2011 7:30 pm EDT

Ashley Madison is the worst site ever! I had an account there for some time now. I tried to upload a abstract picture to have as a profile pic. I guess some how they got so offended that they deleted my account. Still had them stupid credits left too. They didnt even give me the courtesy of an email, just hit the delete button! All over a innocent abstract picture. There such a horrible site, no customer satisfaction what so ever. All they care about is "give us your money" and who cares about the quality of the site. Fake profiles every where, yet they delete a REAL PERSON!? What gives? Ashley Madison is a pipe dream, the site is set up so horribly you cant even give feed back to bad or fake members. So how are you to weed out hundreds of fake profiles? They dont care, just send your money and shut up, is the attitude you get from them. Funny thing is, im glad they deleted my account. Life is short, save your money!

T
T
trollhater
US
Send a message
Mar 14, 2011 12:27 pm EDT

There's apparently a $19 fee to delete an AM profile. That's obsurd in of itself.

T
T
trollhater
US
Send a message
Mar 14, 2011 12:24 pm EDT

Do Not Feed The Trolls. You see "cann" is a troll, "a troll is someone who posts inflammatory, extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking other users into a desired emotional response[1] or of otherwise disrupting normal on-topic discussion"

A
A
amfraud11
Georgia, US
Send a message
Feb 11, 2011 4:41 pm EST

Are you a victim of fraud? Tell us your story, email amfraud11@gmail.com

J
J
johnsdoe
US
Send a message
Feb 01, 2011 10:36 pm EST

I have been an Ashley Madison user for several years. I believe the site is vastly different today than it was five years ago. Five years ago I was able to find affairs. I must've had about five or six affairs through Ashley Madison. And things seem to change. The price for joining increased drastically and I seemed to be getting less and less responses. I started getting a lot of collect responses which required me to use my points. When my points were all used up, the collect responses seem to increase. I paid it no mind originally because of my initial success with the site. A couple years ago I stop responding to the collect responses. Then in a strange thing started to happen. I would get responses and would have to use my points to initiate conversations. I would always immediately send them to a private e-mail address. And for the most part I would never hear from them again. About a year ago I started getting responses that would go so far as to set up an initial date. Of those that set up an initial date, half would not show up. I eventually had three of these dates to show up for a meeting in a public place. The meetings went very well. They were light and lively and seem to be heading in the right direction. However within 24 hours I would receive the dreaded " we don't have a connection" e-mail.

I no longer believe that there are women on the site that are actually looking for affairs. There may be but none of them seem to be interested in me anymore. But I believe that the actual evolution of the site has been to become a fee generator from horny men than an actual clearinghouse for relationships. I believe the women are being paid to get guys to use up their credits and buy more. This is very sad. I don't see any validation or justification for my actions. I have my reasons and initially found many women who also had the same reasons for seeking relationships through such a site. But I know that there are still women out there who have the same needs but they are being crowded out of sites like Ashley Madison by the fee generators in my opinion. I no longer respond to collect responders. As soon as I use up all of the points I have now I will not buy any more. There may be a chance in the last 15 and 20 times I have available to use my points I may find someone again however the odds are against it. Ashley Madison was once a very good idea. It has succumbed to commercial pressures which leaves us who are legitimately seeking relationships to find someplace else to go. Farewell Ashley Madison. I appreciate what you did five years ago but the idea has now become corrupted and I doubt there exists a site that does what you did initially anymore.

C
C
caramy
rockwall, US
Send a message
Nov 05, 2010 1:57 pm EDT

To the woman who was on ashley madison and got accused. My husband says ashley madison website fishes for information and set up an account on his behalf without his knowledge. The account is not active but he swears that the account was not created by himself. The account has is name, height, weight, says hes a lonely daddy, and thats it. Would anyone believe this story he is telling me? Do they fish for info? I have been on the internet for over fifteen years and I have never had my information added to an account. Granted spam yes, but not accounts created. Anyone?

ComplaintsBoard
J
12:44 pm EST

Ashley Madison cancel membership

Dear Assistant:
I have no idea of the company name. All that appeared on my Visa statment
is a charge for $46.93 and the name associated with the charge was;
PAY-CARDHELP.NET [protected].
I would like to cancel my subscription and charges.

Thank you,

Joe (another email address is: joseph.[protected]@ottawa.ca)

Read full review of Ashley Madison and 28 comments
Hide full review
28 comments
Add a comment
W
W
William DeYoung
Grand Rapids, US
Send a message
Jan 13, 2025 9:22 pm EST

8fc7b7e71e0686db

J
J
Joelle V
US
Send a message
Jan 05, 2025 5:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My account was suspended and I can't figure out why. I read the terms and conditions and didn't violate any of them. I've filed 2 appeals but I'm pretty certain they go into a black hole. Now I can't even get in to delete my account. Don't pay for this site!

J
J
Jaws942
Liverpool, GB
Send a message
Aug 31, 2024 4:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Overpriced and full of scammers

I
I
Imancipation
Phoenix, US
Send a message
Jun 15, 2024 11:14 pm EDT

I made, and was charged $77.99 for this service. But then charged an additional $59.99 on top of the $77.99. I would like to know exactly why, and have the $59.99 charge credited BACK TO MY BACK ACCOUNT.

R
R
Rogerrodgers
Davis ca, US
Send a message
Jun 15, 2024 10:52 pm EDT

I tried rebooting my iPhone- no luck.

I tried to open it sis App Store - still a black screen.

I can’t afford to loose the data on the site.

Please help.

Carl Warsowe MD

carlwarsowe@yahoo.com

[protected]

J
J
jenny27851
texas, US
Send a message
Nov 28, 2023 11:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

its a good website, I sigh up and my profile have not been approved and it’s over 48hours

D
D
Duncan Selena
Wuppertal, DE
Send a message
Nov 26, 2023 1:30 am EST

Please my account has been temporarily suspended. And I do not know what I did. May be its a mistake. I created the account yesterday and I do not know much about this site. Please review my complain and activate my account for me. I do want to enjoy this site too.

B
B
Bryant Archer
US
Send a message
Nov 20, 2023 12:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid for the service and everyone that I have came across is fake or selling services. You get winks but no conversations other then a service for massage or talking for money.

L
L
Lady302
Sydney, AU
Send a message
Sep 09, 2023 6:52 am EDT

I wish i could have my account unsuspended because I'm a new member just this morning and never had any conversations yet to be suspended

M
M
mister to you
US
Send a message
Jul 03, 2023 5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You have more bots then people

your site sucks

you guys are greedy ignorant mother [censored]ers

meet me at the dojo and we can straighten all of this out

once again you are low life scumbags

i livewd in canada for 10 years and i love canadian pepole

after this experience not so much

you are a disgrace to your country [censored]es

Overview of Ashley Madison complaint handling

Ashley Madison reviews first appeared on Complaints Board on Dec 1, 2008. The latest review Buying coins not knowing it was defaulting to priority messages which cost money. was posted on Apr 29, 2025. The latest complaint Dating service was resolved on Jan 23, 2023. Ashley Madison has an average consumer rating of 1 stars from 132 reviews. Ashley Madison has resolved 5 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ashley Madison Contacts

  2. Ashley Madison phone numbers
    +1 (866) 742-2218
    +1 (866) 742-2218
    Click up if you have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 41 41 users reported that they have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 101 101 users reported that they have UNsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number
    North America
    +44 80 0014 8429
    +44 80 0014 8429
    Click up if you have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number 19 19 users reported that they have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone number 23 23 users reported that they have UNsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone number
    United Kingdom
    +64 800 451 976
    +64 800 451 976
    Click up if you have successfully reached Ashley Madison by calling +64 800 451 976 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +64 800 451 976 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number
    100%
    Confidence score
    New Zealand
    +49 80 0181 7578
    +49 80 0181 7578
    Click up if you have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone number
    Germany
    +43 800 296 092
    +43 800 296 092
    Click up if you have successfully reached Ashley Madison by calling +43 800 296 092 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +43 800 296 092 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number
    100%
    Confidence score
    Austria
    +41 800 835 074
    +41 800 835 074
    Click up if you have successfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +41 800 835 074 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +41 800 835 074 phone number
    Switzerland
    +45 8082 6807
    +45 8082 6807
    Click up if you have successfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +45 8082 6807 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +45 8082 6807 phone number
    Denmark
    +46 101 992 690
    +46 101 992 690
    Click up if you have successfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +46 101 992 690 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +46 101 992 690 phone number
    Sweden
    +47 8001 0859
    +47 8001 0859
    Click up if you have successfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +47 8001 0859 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +47 8001 0859 phone number
    Norway
    +358 800 552 072
    +358 800 552 072
    Click up if you have successfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +358 800 552 072 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +358 800 552 072 phone number
    Finland
    +34 900 809 433
    +34 900 809 433
    Click up if you have successfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +34 900 809 433 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +34 900 809 433 phone number
    Spain
    +55 80 0892 2096
    +55 80 0892 2096
    Click up if you have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone number
    Brazil
    +39 800 788 042
    +39 800 788 042
    Click up if you have successfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +39 800 788 042 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +39 800 788 042 phone number
    Italy
    +52 1800 681 6724
    +52 1800 681 6724
    Click up if you have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number 1 1 users reported that they have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number
    100%
    Confidence score
    Mexico
    +31 80 0020 0734
    +31 80 0020 0734
    Click up if you have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone number
    Netherlands
    +54 80 0666 1527
    +54 80 0666 1527
    Click up if you have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone number
    Argentina
    +27 800 981 876
    +27 800 981 876
    Click up if you have successfully reached Ashley Madison by calling +27 800 981 876 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +27 800 981 876 phone number Click down if you have unsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number
    100%
    Confidence score
    South Africa
    More phone numbers
  3. Ashley Madison emails
  4. Ashley Madison address
    Ruby Inc., PO Box 67027, Toronto, Ontario, M4P1E4, Canada
  5. Ashley Madison social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Ashley Madison contacts
Ashley Madison Category
Ashley Madison is ranked 17 among 148 companies in the Dating Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

What are Ashley Madison working hours?

Mon 10:00 am - 9:00 pm Tue 10:00 am - 9:00 pm Wed 10:00 am - 9:00 pm Thu 10:00 am - 9:00 pm Fri 10:00 am - 9:00 pm Sat Closed Sun Closed