Ashley Madison Customer Care Service


Ashley Madison

Ruby Inc., PO Box 67027
Canada - M4P1E4

Customer Support Phone Numbers

+1 866 742 2218(North America) 14 0
+44 80 0014 8429(United Kingdom) 5 5
+64 800 451 976(New Zealand) 1 0
+49 80 0181 7578(Germany) 0 0
+43 800 296 092(Austria) 2 0
+41 800 835 074(Switzerland) 0 0
+45 8082 6807(Denmark) 0 0
+46 101 992 690(Sweden) 0 0
+47 8001 0859(Norway) 0 0
+358 800 552 072(Finland) 0 0
+34 900 809 433(Spain) 0 0
+55 80 0892 2096(Brazil) 0 0
+39 800 788 042(Italy) 0 0
+52 1800 681 6724(Mexico) 1 0
+31 80 0020 0734(Netherlands) 0 0
+54 80 0666 1527(Argentina) 0 0
+27 800 981 876(South Africa) 1 0
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM

Ashley Madison Complaints & Reviews

Ashley Madison / they banned my ip address for no reason

Jun 03, 2019

So i was using ashley madison for a while now. I am a legitimate person and not a prostitute, not a hooker and definitely not a scammer. They first suspended my account for some reason (i think its because i rejected to show my pictures on a couple of people. That's the time when they...

Ashley Madison / dating services suspended

Jan 26, 2019

Why is it that every time I make an account that you guys suspend it within 30 minutes of having the account?!?! I have made 4 accounts and cannot use any of them.. I feel you all is discriminating against me or there would be an email sent to let me know what I did wrong !! This is absurd...

Ashley Madison / suspended account

Apr 12, 2018

I v tried several times to email to AM to find out the reason of my suspended account but i never had reply.iv tried to call on UK number customer service but number is not valid.iv wonder what is ot all about?or maybe its descremenation against white bisexual women?iI would like to know a...

Ashley Madison / account suspended

Feb 13, 2018

I am a genuine woman who has been on and off AM for a few months now. I have had a couple of successful meetings with guys I found there. For security reasons I delete an account after a week or so of using and then start anew after some break. Recently though, AM decided to block my...

Ashley Madison / defamation of character

Jan 13, 2018

A person has created an account as Tarnee Louise and is identifying themselves as me. I am in Townsville, QLD, Australia and am consistently getting fb messages saying that they spoke to me on Ashley Madison. I do not own an account. I am single and do not believe in dating men in...

Ashley Madison / Ridiculous

Nov 16, 2017

This website is a huge rip-off and nothing else. They want money all the time and soon you will realize you paid too much for sending messages. Because their quantity is limited, all you can do to get more of them is to pay more. I was shocked when they asked for more money after I sent 20...

Ashley Madison / Fraud

Oct 05, 2017

This is a fraud from the very beginning to the end. Being a man who wants to find love is very tough. Why? Well, they want too much money each time you'd like to speak to a woman. You can't even see all of their photos. Want to see more? Pay the money and watch. Why would I ay for this?...

Ashley Madison / misleading sign-up for credits

Sep 05, 2017

Stephen Brooker - Profile: 56237583 - Order ID: MSW0SVK1YM I thought I was using a free zone on your site last night - I woke up to a 199.99 GBP debit message from my account via Apple pay @3.54am. I have contacted Apple & my Mastercard provider. (I also mailed you -

Ashley Madison / scam emails

Aug 27, 2017

I was contacted again by a scam email, she wanted money, I refused and she reported me to you saying I done something, it's unbelievable if you attempt to find me, you have charged me around £400 and I only joined last week. Its disgusting, your whole site is a complete scam with all fake profile...

Ashley Madison / hi someone found my password. changed my profile and used my card

Aug 07, 2017

Hi. I am the second month with a shot Madison and someone stole my password. Changed my profile and used my credit card. Please cancel my account and I want my money back. Some one loved in my account changed my profile information and used my card. Can you please refund my card if there were...

Ashley Madison / payment options

Jun 26, 2017

Hi, i tried to upgrade my membership with a prepaid credit card yesterday, June 25th, but the fee exceeded the value of the $150 card by a few dollars. Is there any way to split the transaction, and use a second card to complete the purchase? My profile number is 51567077 and my email is [email protected], please reply at your earliest convenience, thank you. / it's a fraud! stay away!

Feb 10, 2016

When I joined AshleyMadison website I immediately received several messages from local women. I could not read those, so I subscribed and became a member. When I checked their profiles, I discovered that these women were from all over the state! When you join the site it automatically... / scam

Jan 18, 2016

Do not use this site, AshleyMadison is a real scam. I tried to find a nice girl there, but only later I realized that 99% of the female profiles are fake. They are also going to send you tons of messages in order to get some money from you. You need to pay money for almost everything. Even...

Ashley Madison / harassment

Sep 29, 2013

I am sick and tired of getting emails multiple times a day every single day from this site. It's always different though. Says 18 and abused raw but its wanting you to sign up for a affair. These kind of emails I'm sure causes problems in already established relationships. I have reported...

Ashley Madison / false pretense

Jul 15, 2012

Felt I was mis lead to believe that once I registered and paid my entry fee I would have total access to the website, however after paying initial fees I find out to continue I have to then buy additional credits to gain access to anything else. Called phone number provided and stayed on... / scam: have an affair guarantee... gurantees you'll be caught

Jun 17, 2011 runs a big scam. I purchased their $250 "Have an Affair" Guarantee package thinking I was going to really meet some amazing women, but instead, I started to receive a lot of spam from escorts and prostitutes, and also from their female (who really knows?) staff member...

Ashley Madison / suspended accounts

Jan 08, 2011

I have found AM quite good for contacting men (I am real, and young, and attractive, and I’m not a hooker) EXCEPT that AM randomly suspends my account – i can be in mid-conversation with someone, fixing up a date, and suddenly my account is suspended. I’ve no idea why... / stay far away from


Here's my experience using I can't say if it's a scam or not, with the employee-posted profiles you find on sites like, but here's what I've found after using the site for a couple months: --They have HUGE turnover on the site, at...

Ashley Madison Agency / misleading information / poor customer service


Unsatisfactory purchase ($249), tried to resolve but have not been satisfied by company. misleading information.

Ashley Madison Dating / fraudulent profiles


Well, like quite a few guys- I was sucked into it. After joining out of curiosity, I kept receiving "winks", or collect messages from other "members". Well, after writing a few- and no responses, I googled a few of the names of the supposed women messaging me. Well, a site called...

Ashley Madison Agency / discrimination

Now i have been on ashley madison a so called popular website for people who are married that want to have affairs. now i was accused of something . that was not true. mind you have no criminal record. live a clean life. etc. the so called Boss of this establishment. and customer service...

Ashley Madison / cancel membership


Dear Assistant: I have no idea of the company name. All that appeared on my Visa statment is a charge for $46.93 and the name associated with the charge was; PAY-CARDHELP.NET 6616219188. I would like to cancel my subscription and charges. Thank you, Joe (another email address is: [email protected])