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Ashley Madison

www.ashleymadison.com

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1.3

Overall customer rating from reviews and complaints

Ashley Madison earns a 1.3-star rating from 12 reviews and 123 complaints, showing that the majority of users are dissatisfied with their discreet dating experiences.

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Ashley Madison Complaints Page 7 of 7

ComplaintsBoard
12:31 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ashley Madison discrimination

Now i have been on ashley madison a so called popular website for people who are married that want to have affairs. now i was accused of something . that was not true. mind you have no criminal record. live a clean life. etc. the so called Boss of this establishment. and customer service are very rude and nasty towards women. I complained to the president of the company whom allows his customer service people to behave in a manner as they choose. i have sent emails no one called me back. the suspended my account. for no reason. because i let the customer service maryjane oliver. know she cannot talk to me as she chose it was not professional. now i have got emails from men soliciting me. and angry because i refuse to give them the time of day. you have people putting up phony profiles then find out they are telemarketers yes. do they delete their accounts? NO!. I feel they are being discriminatory or people of color particulary african americans who date interacially. which is what i prefer which some people have a problem with. that's their crybaby, not mine. I have a right. i have been insulted by some of the clients because i choose to date interacially . I have spoken to Mr. Biderman the president of this company. he did reinstate my account once now all of a sudden its suspended again. for no reason no one showed me ocular proof or discussed why. i never voilated any terms never. I told the company if someone reported me falsely. thats hearsay. i have not said anything in any email that offended or voilated anyone if anything i have been. i been sent nude shots which i did not ask for. how they get pass customer service whom claim thats a vioilation. if you do not ask for a key which i have not. they can talk to women any way they want. yes you have options to block. but they have so many alias it's a shame. but somehow since i filed a complaint i have been her target personally and no one is stepping up to the plate why? whos the hyprocrit.. teaching married men to have affairs on there wives ? huh. and second have the nerve to delete someone profile. if anythng it's a violation for them to okay infidelity. now who is the vampire here? I ask? bloood sucking dating sites that should be put out of business. anyway.no one is putting a gun to someones head. but wy encourage. where are your so called morals ashley madison. false accusations? give me a break.

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stephen curry
GB
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Nov 24, 2014 5:06 am EST

I have received numerous of emails from this Ashley madison site, basically says I have a profile, never set one, never heard of the site either. Now my wife has seen these emails and believes I'm into adultery or summit, my life maybe ruined due to this scam. Thanks alot Ashley Madison.com. This is infringement on data protection, I will seek legal action, this cannot go on any more, people lives are going to suffer. I'm well pissed off, and I hope you suffer.

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Allyson19
US
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Aug 02, 2012 12:58 pm EDT

Cann, your are so right! The spread of disease has increased since the development of these web sites. Whereas years ago you might see someone have an affair with one person, these sites make it possible to go from one to the other. Many having so many sex partners they can't keep count. A good article on the Ethicsscoreboard goes into how one girl slept with over 14 married men. And how many have they slept with? Than they bring it home to their unsuspecting spouse. That is how disease is spread...the guy above must be a total idiot.

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FormerAMmenber
US
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Oct 08, 2011 3:03 am EDT

AM is a scam. Many of the postings are questionable. I had a pop up window that I thought I was rejecting, but got my CC charged for $259 for 1000 credits. AM would not respond to me in any way, A phone call to customer service resulted in me being cut off as soon as I raised the question. I can afford the money, I will not have to worry about paying the rent or anything. As soon as I got the 100 credits I got contacted by several women out of nowhere, and that too got nowhere. There is a good case for AM manipulating their clients to stay on the site and give them money. I recommend you not use a CC. I cancelled my CC after the incident above.

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Gabacho
Ankeny, US
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Aug 04, 2011 12:35 am EDT

Ashley Madison worked for me, and is still working. Don't be an idiot, come off as desperate or pathetic, and don't treat the women like [censored]s, and it may work for you. There are clearly fake profiles, but as long as you pay attention you can spot them, and avoid falling into the traps. In fact, there is a menu setting which prevents them from contacting you. I have been on for 2-3 months, and have met several attractive, fit, and nice women who were very happy to meet a guy who wasn't an idiot or pig. Be patient, write a respectful, and detailed profile, post a picture, and don't assume you will get laid the day you sign up. On the other hand, keep doing what you're doing, because you knuckedraggers are making me look like like a superstar.

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diggerdogger
Kitimat, CA
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May 26, 2011 7:30 pm EDT

Ashley Madison is the worst site ever! I had an account there for some time now. I tried to upload a abstract picture to have as a profile pic. I guess some how they got so offended that they deleted my account. Still had them stupid credits left too. They didnt even give me the courtesy of an email, just hit the delete button! All over a innocent abstract picture. There such a horrible site, no customer satisfaction what so ever. All they care about is "give us your money" and who cares about the quality of the site. Fake profiles every where, yet they delete a REAL PERSON!? What gives? Ashley Madison is a pipe dream, the site is set up so horribly you cant even give feed back to bad or fake members. So how are you to weed out hundreds of fake profiles? They dont care, just send your money and shut up, is the attitude you get from them. Funny thing is, im glad they deleted my account. Life is short, save your money!

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trollhater
Saint Joseph, US
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Mar 14, 2011 12:27 pm EDT

There's apparently a $19 fee to delete an AM profile. That's obsurd in of itself.

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trollhater
Saint Joseph, US
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Mar 14, 2011 12:24 pm EDT

Do Not Feed The Trolls. You see "cann" is a troll, "a troll is someone who posts inflammatory, extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking other users into a desired emotional response[1] or of otherwise disrupting normal on-topic discussion"

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amfraud11
US
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Feb 11, 2011 4:41 pm EST

Are you a victim of fraud? Tell us your story, email amfraud11@gmail.com

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johnsdoe
Norfolk, US
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Feb 01, 2011 10:36 pm EST

I have been an Ashley Madison user for several years. I believe the site is vastly different today than it was five years ago. Five years ago I was able to find affairs. I must've had about five or six affairs through Ashley Madison. And things seem to change. The price for joining increased drastically and I seemed to be getting less and less responses. I started getting a lot of collect responses which required me to use my points. When my points were all used up, the collect responses seem to increase. I paid it no mind originally because of my initial success with the site. A couple years ago I stop responding to the collect responses. Then in a strange thing started to happen. I would get responses and would have to use my points to initiate conversations. I would always immediately send them to a private e-mail address. And for the most part I would never hear from them again. About a year ago I started getting responses that would go so far as to set up an initial date. Of those that set up an initial date, half would not show up. I eventually had three of these dates to show up for a meeting in a public place. The meetings went very well. They were light and lively and seem to be heading in the right direction. However within 24 hours I would receive the dreaded " we don't have a connection" e-mail.

I no longer believe that there are women on the site that are actually looking for affairs. There may be but none of them seem to be interested in me anymore. But I believe that the actual evolution of the site has been to become a fee generator from horny men than an actual clearinghouse for relationships. I believe the women are being paid to get guys to use up their credits and buy more. This is very sad. I don't see any validation or justification for my actions. I have my reasons and initially found many women who also had the same reasons for seeking relationships through such a site. But I know that there are still women out there who have the same needs but they are being crowded out of sites like Ashley Madison by the fee generators in my opinion. I no longer respond to collect responders. As soon as I use up all of the points I have now I will not buy any more. There may be a chance in the last 15 and 20 times I have available to use my points I may find someone again however the odds are against it. Ashley Madison was once a very good idea. It has succumbed to commercial pressures which leaves us who are legitimately seeking relationships to find someplace else to go. Farewell Ashley Madison. I appreciate what you did five years ago but the idea has now become corrupted and I doubt there exists a site that does what you did initially anymore.

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caramy
Fontana, US
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Nov 05, 2010 1:57 pm EDT

To the woman who was on ashley madison and got accused. My husband says ashley madison website fishes for information and set up an account on his behalf without his knowledge. The account is not active but he swears that the account was not created by himself. The account has is name, height, weight, says hes a lonely daddy, and thats it. Would anyone believe this story he is telling me? Do they fish for info? I have been on the internet for over fifteen years and I have never had my information added to an account. Granted spam yes, but not accounts created. Anyone?

ComplaintsBoard
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12:44 pm EST

Ashley Madison cancel membership

Dear Assistant:
I have no idea of the company name. All that appeared on my Visa statment
is a charge for $46.93 and the name associated with the charge was;
PAY-CARDHELP.NET [protected].
I would like to cancel my subscription and charges.

Thank you,

Joe (another email address is: joseph.[protected]@ottawa.ca)

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William DeYoung
Elk Grove Village, US
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Jan 13, 2025 9:22 pm EST

8fc7b7e71e0686db

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Joelle V
Needham, US
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Jan 05, 2025 5:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My account was suspended and I can't figure out why. I read the terms and conditions and didn't violate any of them. I've filed 2 appeals but I'm pretty certain they go into a black hole. Now I can't even get in to delete my account. Don't pay for this site!

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Jaws942
GB
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Aug 31, 2024 4:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Overpriced and full of scammers

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Imancipation
Phoenix, US
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Jun 15, 2024 11:14 pm EDT

I made, and was charged $77.99 for this service. But then charged an additional $59.99 on top of the $77.99. I would like to know exactly why, and have the $59.99 charge credited BACK TO MY BACK ACCOUNT.

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Rogerrodgers
Davis, US
Send a message
Jun 15, 2024 10:52 pm EDT

I tried rebooting my iPhone- no luck.

I tried to open it sis App Store - still a black screen.

I can’t afford to loose the data on the site.

Please help.

Carl Warsowe MD

carlwarsowe@yahoo.com

[protected]

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jenny27851
GH
Send a message
Nov 28, 2023 11:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

its a good website, I sigh up and my profile have not been approved and it’s over 48hours

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Duncan Selena
Wuppertal, DE
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Nov 26, 2023 1:30 am EST

Please my account has been temporarily suspended. And I do not know what I did. May be its a mistake. I created the account yesterday and I do not know much about this site. Please review my complain and activate my account for me. I do want to enjoy this site too.

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Bryant Archer
Birmingham, US
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Nov 20, 2023 12:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid for the service and everyone that I have came across is fake or selling services. You get winks but no conversations other then a service for massage or talking for money.

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Lady302
Thirlmere, AU
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Sep 09, 2023 6:52 am EDT

I wish i could have my account unsuspended because I'm a new member just this morning and never had any conversations yet to be suspended

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mister to you
Brentwood, US
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Jul 03, 2023 5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You have more bots then people

your site sucks

you guys are greedy ignorant mother [censored]ers

meet me at the dojo and we can straighten all of this out

once again you are low life scumbags

i livewd in canada for 10 years and i love canadian pepole

after this experience not so much

you are a disgrace to your country [censored]es

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