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Ashley Madison  -  Suspended accounts

K
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1:05 pm
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I have found AM quite good for contacting men (I am real, and young, and attractive, and I’m not a hooker) EXCEPT that AM randomly suspends my account – i can be in mid-conversation with someone, fixing up a date, and suddenly my account is suspended. I’ve no idea why, and when I email AM they won’t tell me why, so I suspect its some pimply-faced support guy at AM who just suspends peoples accounts for fun. So when I meet a guy I like, I give him my FB address asap before we get suspended. If it weren’t for that, I’d recommend AM. But because of that, and its a BIG problem with AM, I’m now trying other dating sites.
Kim

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42 comments
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S
Jun 04, 2022 7:45 pm

My account was just locked and suspended! This is stupid. How are we suppose to talk to someone outside of that app?! I will own up to where I sent the guy my Kik name but not even after a few hrs, my account is suspended! Me and this guy had a good connection and now I won’t be able to talk to him again. Never joining that site again.

A
May 14, 2022 11:46 pm

I read most of the reviews. I am so glad I not the only one with this issue. My account was suspended twice. Last time for no reason. I opened a new account with different name and not even 30 minutes and my account was suspended. I saw a guy I met thru AM and it is crazy how they make the men to spend a lot of money on the site.

R
May 22, 2022 12:16 pm
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Ana Moran

most profiles fake. MODEL RAVEN RILEY

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P
Apr 19, 2022 5:12 pm

AM suspended my account, cause the men on the site were giving me their phone #s, KIK id's and other platform usernames. I didn't acknowledge any of that and continued to chat on the AM app and I still got blocked! And what's the worst is I actually chatted with someone I was interested in and we were planning on meeting this week. We booked a date and a spot to meet and I have no other means of contacting him. Now I'm thinking he's prolly gonna msg to confirm the date and he will assume I blocked him or deleted my account. What a [censored]ty feeling. I guess I'll still go to see if he shows up. I have emailed AM to see if they will reinstate my account. I have good, lengthy conversations on their app, which means I'm making them money, so what gives?!? So annoyed!

J
Apr 25, 2022 1:07 am
Replying to comment of Pg132022

I have been banned permanently! I did have to keep making new accounts because of the crazy stalkers so maybe thats why but I they made me send a selfie next to my license anddd then banned me! I am thinking this ia being done by hackers because I havw never given out my kik address ans I got the same line as uou

A
Jan 23, 2022 4:47 pm

yes well this is a serious problem, and Not sure if it is the Men on AM feeling rejected and making complaints and false claims, ? But I think it should be illegal Gor AM to temporarily suspend a Womens acc, if that is the case UGH, I see mostly Women having this problem, it may be free for us to put a profile on, BUT, WE make money for AM, at least for a little time, until we are asked to five another way of contact because of lengthy chats to get to know one another, and we still chat with many more, so don't tell us we are not nakeing money for You, You need to find more qualified people to run this site, as We will ALLL give up on this site, and get together to find someone to open a better dating site for nCHEATERS hmmmmm we are all very upset!

J
Dec 26, 2021 10:26 pm
Verified customer This comment was posted by a verified customer. Learn more

Every time you initiate contact it costs you AM "credits". And if an account is suspended and then restored, it costs credits to initiate contact again with people you were already talking to. This is simply AM depleting your credits so you have to buy more.

R
Dec 23, 2021 4:23 am
Verified customer This comment was posted by a verified customer. Learn more

I just heard of AM and I tried to join and the moment I created an account it has automatically been suspended… What the [censored] Is wrong with the site admin, I haven’t even seen how the site works and I’m being suspended. What the hell I will like you to get me back into my account this is my email [email protected]…. I’m waiting

R
Mar 30, 2022 8:53 pm

Same issue. Literally just joined and my account got suspended.

B
Oct 21, 2021 1:02 am

I was on AM for almost a year, and after about 8 months my account was suspended and they notified me it was because I’d shared personal contact info. I promised not to, but was suspended two more times. They no longer respond to my emails. I find it really creepy that they are monitoring what should be private communication between adults. I’ve tried to open several more accounts and each time they get suspended immediately with no explanation and no response to my inquiries. I’ve used different email addresses and IP addresses, but all get immediately suspended. I’m baffled that they can stay in business.

J
Apr 25, 2022 1:13 am
Replying to comment of Beth51247

I shared nothing and had the same thing happen.

T
Oct 12, 2021 11:09 pm

AM is driving real women away by randomly suspending us for no reason. I am not a sex worker, I am not a spammer, I am a normal person and they keep suspending my account over and over completely randomly. I'm so sick of it that I'm giving up. When men complain that there are no real women on Ashley Madison, I hope they realize it's because all the real women are getting automatically blocked right in the middle of a chat. Terrible.

N
Oct 28, 2021 12:29 pm
Replying to comment of T_D_1234

This JUST happened to me 5 minutes ago and I was talking to a real possibility and now I feel awful because I bet he'll think I'm ignoring him. How awful. In the future, I'll give people other contact information more quickly. It's nice to hear that I probably hadn't actually done anything wrong to get that "temporary" suspension. Oh, and i wonder how long it will last?! Ugh.

A
Jan 23, 2022 4:26 pm
Replying to comment of T_D_1234

TD You are so dam right, I think that men are able to complain about the least little thing and AM sends a message saying that Your account has been temporarily suspended, But it does somehow make me feel a bit better that I am not the only one, I was getting a persecution complex LOL. I just signed up a few days ago, and met a Potential suitor, who said he was a Lawyer and when I came home to send him a message, I was suspended, OMG. what is wrong with them I am an older Women looking for someone to have a LT affair with, so after some chat I give them my cel phone number so we can chat there as it takes time to get to know a person, and It can get costly for the Men, so they ALL ask if they can chat via email. or phone text, Perhaps that is the problem, ? But if You chat with many members we Women are still making money for AM. so what the HELL is there problem anyway ? they will end up with NO real people members, just creeps, KIDS and scammers.yes I am ANGRY NOW ! :(

D
Mar 08, 2021 5:24 pm
Verified customer This comment was posted by a verified customer. Learn more

hi my name is David massengillI've been a customer of actually Madison's for about a month now I upgraded the other night to buy tokens and the next day I tried to get on a couple days later a few days later I'll try to get back on and it wouldn't let me since I've been locked out and I just paid that's BS please help me get back on my site David Massengill username I mean email David [email protected] please hurry thank you

M
Jan 27, 2021 3:00 am
Verified customer This comment was posted by a verified customer. Learn more

I think my account is suspended. I was chatting with someone on the site, then all of a sudden it went to the AM login. I logged in a few times with no success, but didn’t want to get locked out. I even tried to get it to reset my password, but I never received the email to reset. I’ve sent numerous emails to reset or ask for tech support, but again nothing back. I’ve sent emails, after emails. Then I read this and I’m like, well what did I do to get suspended? So here I go sending another email to ask about that! I don’t know what I did wrong but I’m unable to get into my account. Mind you I’ve been in here off/on for a few years...with maybe one issue but not like this. I’m disappointed if it’s suspended and for how long!

J
Feb 20, 2021 11:38 am

This has happened to me also and I have no idea why. I’ve sent emails and no response from AM. The sad thing is I’ve been on this site for years and no issue, I added a picture and was sent to suspension jail. There was nothing provocative on the picture. This makes no sense.

T
Nov 04, 2021 3:50 am
Verified customer This comment was posted by a verified customer. Learn more

Hi, you messaged me on AM and I’d love to talk. Kik me at thatguymeee1

M
Jan 09, 2022 2:19 pm
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Thatguyme1

I don’t recall, I will sent you a message on kik.

V
Jan 02, 2021 1:58 pm
Verified customer This comment was posted by a verified customer. Learn more

After reading these comments, I figured out why my brand new account was suspended. I replied to each and every one of those thirsty cheating [censored], who did nothing more than cruise by every profile they saw and clicked a button. And I am the one who was abusing the site? Obviously their slut shaming algorithm is off.

J
Aug 13, 2020 7:47 pm
Verified customer This comment was posted by a verified customer. Learn more

Like the other women - my account was temporarily suspended just 2 days ago! This is not good, especially since I have NO idea why. I wrote to you Tuesday evening, Aug. 11th via the Ashley Madison customer service page, but haven't heard back from you as of yet. Can you tell me when can get into it again? I'm at [email protected] Thanks much! Sincerely, jazzlady1028

B
Dec 29, 2018 12:31 pm

On AM for not even 2 days and suddenly says session timed out so when try to log in says account temporarily suspended. I am genuine and really upset. I think some angry man reported me as told him I’m not interested and he send me like 15 mailbox messages begging me. I’ve sent 2 emails but guessing will not hear back. I had started to message a few and they must think I’m really rude. I see there are no replies to our comments so what’s the deal?

T
May 07, 2019 11:51 am

They’re not gonna reply Ashley Madison is a joke their customer service people are rude and they don’t care. My account was suspended and they told me that I was soliciting and now I’m a prostitute and I’m like you’re promoting people to cheat on a spouses and we are all grown here so are you serious because i’m benefiting from a situation that all of a sudden i’m a prostitute this site is a joke

F
Dec 25, 2018 8:32 pm

I have had muito account temporalilly suspender for weeks .

I do not understand why and wish to have all of my account working properlly.

How stall I peocedure to reestabilish my account connection?

I
Oct 13, 2018 3:47 pm

They suspended your accounts because they have your ip email address every time you open new account the IP address comes up .. I’ve had 5 accounts over 5 years all been suspended after around 6 months yes Ashley madison does work I’ve had few affairs off there but beware there only players [censored] boys .. most are losers

A
Jul 20, 2018 1:42 am
Verified customer This comment was posted by a verified customer. Learn more

Super frustrating! I used two e-mails to open accounts, both got "temporarily suspended" for no apparent reason. I only got to chat with 2 men on one account. Later, I used one of the previous e-mails and was able to make a full profile again before getting "temporarily suspended" yet again. Total scam. I also got a million captchas before logging in sometimes. Didn't make sense since I would get them all right the first time around.

C
Jun 06, 2018 12:58 pm

The same thing happened to me. I posted my kik username once and they suspended my profile for violating the terms and conditions. My fault. I owned up to my error and asked to have the profile reinstated, and they said I had been warned several times not to post personal info. That is not true-I only posted it once and never received a warning. I created other accounts without any contact info, and each locked me out after a few days.

A
Jun 26, 2017 12:44 pm

I too have made more profiles and they all get suspended

A
Jun 26, 2017 12:43 pm

Mine was suspended because i placed my kik name in my profile. Says they're doing it to protect me.

A
Oct 15, 2016 11:05 am

Same here, I tried making three profiles and they suspend them with no reason... Has anyone had their account go back active after being suspended? Or has anyone tried calling AM to figure out why they do that?

C
Jul 26, 2016 8:58 am
Verified customer This comment was posted by a verified customer. Learn more

I think AM is a big joke! I got bombarded with a lot of e-mails from men. I don't understand why my account was temporarily suspended for No reason at all. This website is totally a scam! I didn't receive any e-mail from AM letting me know what I did wrong on the site. It's just so weird!

S
Oct 23, 2015 6:54 pm
Verified customer This comment was posted by a verified customer. Learn more

Why is my account 'temporarily' suspended AM and when will it be unlocked? Do you address and complaints, questions and queries? Why is there no direct email address or number to call the company?

J
Aug 10, 2015 8:27 am

Same case here. My account has been temporarily suspended also. May I know why? And how can I re-open it again?

J
Feb 16, 2015 9:30 am

Why is my account is temporarily suspended?when can i open it again?

S
Jul 07, 2012 7:27 pm

Hello I have been on AM for like 5 years and I have never had any problems intil yesterday and I tried to sign in and it told me that my account has been temp suspended but I can't find out why or for how long can someone please help

G
Nov 03, 2019 3:56 am
Replying to comment of Stacy1

Same happened to me
Best thing is to give partners your phone number then they can contact you

S
Jul 07, 2012 7:24 pm

Hello I have been on AM for like 5 years and I have never had a problem till yesterday and I tried to sign in and it told me that my account has been temp suspended but I can't find out why and for how long. Please help

M
Oct 21, 2011 7:59 am

AM is a joke. They have bots do all their work to entice you to stay longer and lead you to believe you're making headway with another "person." (paid) Read the disclamer if you dont believe, if you find an genuine person consider yourself lucky, two suckers meeting up on the AM that's gotta be luck because youre swimming in a sea
of phonies.

N
Jul 03, 2011 2:52 am
Verified customer This comment was posted by a verified customer. Learn more

Like the woman above, I had my account randomly suspended. I am also not a hooker, and I am a real woman seeking like-minded men. I have no idea what happened to my account. Sue

E
Jan 08, 2011 12:38 pm
Verified customer This comment was posted by a verified customer. Learn more

Whilst AM may work for the few genuine women on the site, who get bombarded because of the 10:1 or worse ratio of men to women, for guys it's a total waste of money and a scam. AM post thousands of fake profiles, and message you from them to make you waste credits. Avoid at all costs!

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