Ashley Furniture / junk and terrible customer service
We found all our home furniture at the Ashleys Home Store. Little did we know that in 4 months all our living room furniture would be sunk in & look 5 years old. We have to stuff it with pillows just so we can get up out of it!
We were told by the warranty inspector, that to fix it he would pretty much have to re-make it plus he would have to add some of his OWN improvements to keep it from sinking again!! And the store manager said that the service tech usually will fix it better than the factory even manufactured it, then he basically hung up on us when we asked for our money back!!
DO NOT shop with Ashleys! THEY ARE CRAP!
More Ashley Furniture Complaints & Reviews
- Ashley Furniture - peeling leather couch 
- Ashley Furniture - not honoring warranty 
- Ashley Furniture - cancel order 
- Ashley Furniture Homestore` - exchange or refund policy! 
- Ashley Furniture - damaged furniture delivered! 
- Ashley Furniture Industries - tyler creek dining room table and chairs
- Ashley Furniture Homestore - tempurpedic mattress and adjustable base
- Ashley Furniture Industries - warranty not fully explained at point of sale by sales people.
- Ashley Furniture Homestore - entire experience
- Ashley Furniture Industries - damaged furniture delivered...