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Arby's / poor customer service/money thrown back at me

1 United States Review updated:

Went through the drive thru for a meal. I ordered 2 buffalo chicken sandwiches, and loaded potatoes and pulled up to the window I realized that the person working the drive thru was also working the front counter. When he asked how I was doing I said irritable because you have one person working the window and the front counter and he shoved my food in my hand after I had gave him the money and he said well here you have a free meal and threw my money back at me when I tried pull off so I could pay for the meal.

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Comments

  • La
      3rd of May, 2011

    First off all it was 230 pm est and there were 4 cars in front of me and I had been sitting there for damn near 15 mins so as far as being a dick only men can be those and that doesn't excuse his behavior any complaint is to improve customer service! You don't throw anything at anyone and I could have gotten out my car and beat the ### outta him. His actions could get him hurt!

    0 Votes
  • La
      3rd of May, 2011

    Its not about the free meal not everyone wants a free meal! But better customer service! And if I wanted a free meal and what I ordered I had to throw it away for being under cooked

    0 Votes
  • La
      3rd of May, 2011

    Look I don't know what anyone else cares about but it was thrown because I was driving away second general rule of any training. The customer is always right! Second who in the hell said I was rude to him I answered his question which was how are you this afternoon and he didn't like my response just. Because I said irritable because there is only 1 person. Working the window and the counter and I have somewhere to be doesn't in any repsects mean I was rude, ignorant, beligerant, or anything else he was out so everyone else is looking at it like I did something but in actuality he was the one in the wrong. Now I had to wait at mcdonalds the day before and the person was nice pleasant and threw in a extra apple pie when I just asked for fries with no salt that were just coming out and they asked me to pull over and tried to give me the wrong shake I pointed out both the window person responded end of situation.

    0 Votes
  • La
      3rd of May, 2011

    I don't find it a kindness cause he also shoved the bag in my hand and I didn't ask or want free food and maybe that has to do with the fact that white ppl always think black ppl want something for free so it was it was exact change he should have kept it and if he just because they point out a problem

    0 Votes
  • La
      3rd of May, 2011

    Anytime anyone is spending money you expect a certain level of customer service period! You may think it went out of style but if I spen 5 dollars or 80 I expect quality and so should you because it just takes word of mouth to shut down a resturant happens everyday!

    0 Votes
  • La
      3rd of May, 2011

    This is all I have to say about this and I'm done all of you opinions are like ###s you all have one! Second I did leave my house early enough to compensate for a delay! Third ### outta wit you were in the wrong I know rude dish it out a lot and trust he wasn't compensating anything he had an attitude and if he can't handle the pressure he need not be in the field I work with ppl all day everyday and guess what still providing customer service especially dealing with other ppls families and the disabled and even they know the difference! It only takes word of mouth for someone to affect business remember that

    0 Votes
  • Op
      4th of May, 2011

    I like big butts, I cannot lie.

    +3 Votes
  • Ch
      8th of May, 2011

    I hate stupid ### and i cannot lie. :) get a life, complaint about something thats actually worth complaining about

    0 Votes

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