Arby's

I love the roast beef sub & have gotten great ones at most Arby's. The cost is a little high for me, so I only get that one about once a month. Normally I get a regular roast beef.
I purchase one the other day on my way to work. I opened my sandwich and all it had on it was a small "wad" of roast beef in the center. No onions, cheese was melted to point I couldn't see it, and nothing else. I couldn't even eat it because it was so hard.
What really bothers me is when I got it from the drive thru window, I told the Woman working how much I love these steak subs. The guy who'd prepared it was handing it to her while I was telling her. He smiled while I said Thank you, and he smiled when all along he Knew what I would find when I opened it. I haven't gotten one after this happened, & I took picture of it. I will attach if there is a place here I can. Them I'm sure you will see why I'm upset.

2/19/2019 4:42 pm I ordered two chicken sandwiches then went home. I ate half of one of them and discovered it was under cooked it the center, brown & rubbery. It is the right piece in picture. My mother was eating the other chicken sandwich and stopped when she saw it was bright pink, left piece in the picture. Unfortunately, we ate part of the under cooked portion of the chicken. I hope we don't get sick from it. I want whoever cooked this to be reprimanded and retrained.