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Ancestry / I paid $3000 and got absolutely nothing!

1 Provo, UT, United States
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I have some information about my family and wanted to complete my family tree. So I joined this website looking up for more information. I decided to use their professional genealogy services and paid over $3000! I sent them my family tree that had been handwritten by my grandfather, my parents and me. I was told it might take a while but they would try to find my ancestors. Well, recently I received a message that my tree was complete. I was so excited! But then I received my booklet and realized there was no new information. There was absolutely no additional information! I contacted ancestry.com ad was told they need to verify some information. I gave them everything I had, so what do they need to verify? I paid $3000 and got absolutely nothing!

Lo
Jan 5, 2016

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