Ancestry review: Ancstry.com so cheap the remote all the calls to south africa & you can't understand them & they play the race card!

I've had an account for many years & haven't called for help in years. Last month I called and was appalled at their so-called 'customer service'! Rude and obnoxious doesn't even come close! They have been bought out by blackstone who remoted cs to south africa! I'm retired airline so I understand a lot of accents, but told them nicely I was having trouble understanding them. They snottily replied, "you understand me perfectly well!" I called back &got another one with an equally bad attitude! When asked for complaint desk was told they don't have one! Last call I was told I was racist! (I can't see through the phone!). I researched it & found out that the call centers in south africa are 80% black! So I guess when there is no job knowledge or manners, playing the race card in south africa is justified! Disgusting treatment of customers. Shame on blackstone! Anything for a dollar!