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American Express / Interest payment

Winter Garden, FL, United States Review updated:
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My Delta American Express was paid by phone on 4/22, 4 days late as for some reason my one line payment did not go through. I always pay by bills in full and never carry a balance. Also twice in the last year I never received my bill and ended up paying late for that reason and this is the reason they gave for the representative and his supervisor for not being able to eliminate the $27 late fee, plus the interest charge of$143.72 for the 4 days. As we all know nothing is carved in stone and rules can be changed if there is a desire to, but then they would lose $170.00. Yes, I will be cancelling this card.

Li
May 4, 2017
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  • Wi
      4th of May, 2017

    You can look at your account online every day. Not getting a bill is no excuse for being late. You know what you owe. As for your payment not going through, you get an email when your payment goes through. Do you not check to make sure it does before you log off? I do. It takes literally 20 seconds for the confirmation to come through.

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