American Express – Page 8

To Whom it may concern,
I have been trying for months to pay a closed account. I have talked to 4 of your customer service people and billing and managers. They all tell me that they will send me a bill for the closed Optimum account. I was supposed to get a bill in 7 to 10 days, which I never received. I wait 14 days just encase the mail was slow and then call your customer service people again.
Here is the point: do you want the money or don't you?
Before I will send hours on the phone with no results again, I will put the money in escrow. The amount is over $10,000
Daniel L. Miller S/S last four 7762

I have multiple charges on my American Express blue card for travel insurance even though I selected no each time I travel. I found this out by looking at my statement for something else. I did not sign up for any travel insurance from Amex or anyone else. I called to report fraud for the insurance charge when I noticed it on my card and was told this charge was from American Express. I was flabbergasted. I have charges for both flight insurance and baggage insurance. I was told that I must have signed up for it. When I told them I did not. I was told repeatedly that I must have done so. I requested a refund and was told this was not possible. I asked why I have never received any notice saying I signed up thanking me or other wise and of course the American Express agent could not tell me how I signed up or even the process on how to sign up.
There are approximately 5 or 6 charges for both flight and baggage insurance. The charge does not show up on the ticket. But it mysteriously shows up on the statement. If it showed up on the ticket I would have noticed and refuted it immediately. I'm shocked that Amex is telling me that I did sign up and that I am not entitled to a refund.

I would like to know why you allow theft? We are a contractor and have accepted payment form customers using their American Express card. Some of those customer s have retracted those payments for no reason at all other than to steal from us. That is theft of service and you allow it. There is no contact from you when a customer retracts a payment. No questions asked. You just allow them to do it. Why?

[protected]@gmail.com

I have many points-over 600, 000
Tried to get flights for my son and 3 friends for the funeral of a life-long friend who just died

First it said I didn't have enough availably on our credit cards to cover the points
We fixed that in a few hours

Then it wouldn't let the flights go through any way

I have spent about 8 hours on the phone trying to deal with this

We still can't book the flights!

Hi, please note this is not a complaint other than I can't find a relevant email address to use. I was an Amex (Green, Gold and Real Platinum) card customer. I made a claim for a knife I took to Africa and believed had been stolen. I have now moved to live in Germany and found the knife. I think I was paid about 100 pounds but it was 32 years ago. I was with Amex for about 25 years and I was happy with all my dealings with you. Must I repay the 100 pounds and if so how and to whom. It may seem ridiculous but I was always treated fairly by Amex and feel honour bound to reciprocate. I still use the same email address and my last address listed with you would be 'Cobri Cottage, Llanllechid, Gwynedd Ll57 3LF, Wales, UK.
Regards
Roy Fitzpatrick.

Needing a repair and for your company to help to assit me with accessing my account? There never was a need for you to change your website only to piss your longtime customers off? And for that I have not been able to access any types of services that Iwere doing from the previous website which never needed to be changed? I feel that it are an insult and appalling and ignorant for you to have changed your website? Only to serve the purpose of really Pissing your customers OFF? And ever since;(03/24/2021 I have not been able to access any services? And keep getting your incompetent and ignorant and lack of speech and uneducated knowledge of the English language? Have to which? I Said-I-will not endure any longer? Have to call in to you about my balance transactions and other services? I feel that you changed your website only because your incompetent employees got bored and prefer that we contact you by phone only to get your feeling hurt? You really have me thoroughly PISSED? Trust me?

I am looking to change my current monthly purchases and subscriptions to a different card due to Delta's initial stance on the recently passed voting suppression laws in GA. Their stance is racist, discriminatory and absolutely intolerable.

Let me know as to Delta's involvement politically as to the GA voter verification law. I am for this law. I am tired of seeing corporations failing to be neutral caving instead to every leftist socialist idea that comes about. As an Amex Delta member since 2013 I would immediately cash in my rewards and end my relationship with you.

We opened a new Am Ex Gold business card in Q-1 of 2021. Paid annual fee in first 30 days as requested. Due to the national freeze crisis in Texas Feb 2021 we needed to cancel the card after the 30 day window but within 65 days of opening the account. We could not even use the cards because several retailers would not even take Am Ex. We asked for a refund for the fee but Am Ex said no since it was canceled after the 30 day window. Due the the freeze issues we could not even cancel the card till the 65 day.

Every week I have received notification that my bill would be paid. I mailed out a check on January 28, 2021. I was supposed to be delivered on the 5th then it changed to the 18th then 25th. Now I am awaiting an arrival that has not been met yet. The company would not let me check the postal service or give me any information to keep informed they assured me that it was mailed out but did not attempt to give me quality customer service with any actions. I am upset with this companies treatment. They did not respond in telling me formally that the date changed.

1/25/[protected])

1/27/[protected])

The company has been calling my children and threatening them with lawsuits if they don't pay the balance. My children have never been on the business account only on the personal account. I have talked to Amex about this on several occasions but they have failed to abide by their word. I personally have tried to work out a payment arrangement with them but they refused the arrangement because I wouldn't give them my banking information.

Everybody has somebody over them I need to know who's in charge of the Disputes department?
They refused to look at a letter from the court of appeals and a letter from my attorney that obviously shows they didn't dispute should be granted in my favor I do not oldest person $6000 and they will not look at the documents what do I do but go to the person above them

We are writing to say we will not be using your services because you have suspended donations to any Republican who objected to the election fraud. Your hypocrisy is not excusable as you didn't do anything to the Democrats who objected to the certification of elections in many years prior.
Paula Kamerman

I was informed that Stephen J. Squeri, Chairman & CEO, American Express Company signed a letter requesting that President Trump be removed from office immediately. If this is true then he has no right to take a political position like this when acting as the Chairman & CEO of a publicly traded company. I have had an American Express card for over 42 years and I am going to cancel my membership if this is true. Please email me to [protected]@gmail.com advising me if this is true.

Almost a year ago now, American Express Serve made the decision to close my account, however, the balance remaining in my account was never paid to me.

I have repeatedly asked to have my balance settled, and as of today, that has not been done.

This is now a 10th Request!

The Failure to send my account balance has resulted in filing a compliant with: BBB and FDIC,

Routing Number: [protected]
Account Number: [protected]

Respectfully,

Jacqueline Perrie

Received a email that, my 3 years old gold card, which was a life time free card, will be charged if I retain it, at least prostitutes have some ethics, how can they offer a card as life time free, and charge after 3 years, that too during this covid period, most worse people on the earth to rely on, stay away from these not loyal, unethical brutes..

The promotion was suppose to give us $5 back on $10 spent through Sep.
We were not seeing half of the promotion businesses they had on their site on our card.
Called Danielle in CS and was told my card was not registered. But husband's card was. We have one account that I pay each month so I don't get it.
We want our $25 cashback for my card use.

I filed a charge dispute with a ticketmaster charge. Ticketmaster told american express I would be given the option of a refund in 30 days so it was denied. Over 40 days later I filed another dispute citing the evidence that ticketmaster automatically shuts off my chats and the automated system will not take my phone calls. American express. American express refuses to take calls or contact me regarding. The dispute team has to be severely incompetent or involved in fraud.

Matt
[protected]
[protected]@gmail.com