Amazon
reviews and complaints

The item shows that it was delivered but it was not. I'd assumed that my purchases would be insured but that does not seem to be the case. We have purchased a great deal from Amazon in the past two years and being ripped off is not something I take lightly. Item was purchased on May 11, 2017.

2:46 PM

Your package was left near the front door or porch.
Taylor, MI, US
Carrier: USPS, Tracking #: 9374889687090196338000

Butterfly Suncatcher with Real Embedded Pressed Flower Wings Window Ornament Decoration Birthday Gift for Mom Grandma Chain for Hanging Metal and Glass 4.25 Inch

Sold by: Relevant Gifts

Return eligible through Jun 15, 2017

$14.99

I would like to stay with Amazon but if I don't receive a refund for this purchase we won't be buying again.

I received a defective item which seller refused to replace. I also tried to get a refund but seller said that it wasn't his responsibility. He also said that if I wasn't satisfied with my order I should have contacted the shipping company.
That was pretty obvious that he wasn't planning to give my money back or provide any help.
Then I reported him to Amazon, but they literally didn't care and said that there was nothing they could do. They said that I had to resolve the matter by discussing it with the seller I bought from.
Never again!

We sell items through amazon prime. We ship our items to a amazon warehouse. Amazon sells and ships the item to the customer. We were recently returned an item from amazon that the customer somehow emerged in water (Item is not waterproof) amazon returned the item dripping wet to us and amazon will do nothing to help us to get reimbursement leaving us with a useless waterlogged product. (Thank you steven from amazon customer support)

Pathetic Service!

I paid to have a shower screen delivered the following day. I ordered the item via Amazon. The item never arrived. I was paying the plumber and the other tradesmen £400 per day to install me a bathroom, and this is the reason that I wanted this delivering the following day. It never arrived, and still has not arrived. I contacted the company to request that the item is not sent out, and they told me that the item had already been collected by the courier. It is now Sunday, and I have just received the following message from the company.

"Unfortunately, we do not have a collection service for unwanted items.

This will need to be returned back to us of your own accord I'm afraid, with a courier of your choice.

If you require any further assistance, please do not hesitate to call us on [protected]

Kind Regards

Nick
Nc2114"

I have been hearing very bad things about this company, and there is a company called IBATH which has no connection to this company, and when I contacted them thinking this was the company I had ordered the item from, they told me that they had nothing to do with IBATHUK, and suggested that I have a look at the complaints that are on the internet about this company, and when I see what people have been writing they will never order from them again. I have done this, and considering the company do not even have a returns service, I can now see why they are writing these reports.

IBATHUK Ltd
Townsend Drive
Attleborough Fields Industrial Estate
Nuneaton
West Midlands
CV11 6RU
GB

Purchased a book and received the wrong one. After contacting the seller I was given a return address and was promised a replacement. Unfortunately I had to pay for return shipping because seller refused to pay for that.
Anyway I shipped the book back (to China) and few weeks later seller contacted me and told that he has received the package and was about to send a replacement. That was the last thing I heard from him, because he suddenly stopped replying. I then contacted Amazon and asked for assistance. Later I got a message from them where it was said that they had tried to contact the seller but failed. That was the only thing written in the message. Amazon pretty much didn't care and wasn't interested in helping me. I will not shop there again.

I was charged a monthly fee for Audible in early February, 2017, and I never subscribed for this. My credit card was charged without my permission. Furthermore, my account information shows that I am not subscribed to the service and I don't recall making any orders for Audible.

My account is registered under my full name: Mario Latreille.

I am requesting a refund for this charge!

I'm very disappointed on not receiving my product, I ordered from Amazon, I sent a email and have never received any contact back from the seller. I really hope that Amazon will resolve this for me, I don't want to have to share my concerns with ordering products and worrying about getting ripped off, I thought I was safe ordering through Amazon. My order was placed on March 23, 2017
will I receive the product or a credit?
My order number # [protected]
Brenda Saletta

I used to buy from eBay in the past but there were too many scammers, so I decided to try Amazon. Up until now I was pretty satisfied with Amazon, didn't had any issues.
But unfortunately thins did not go so well with my last order.
Order didn't arrive and when I tried to contact the seller he didn't reply.
I tried to get some help from Amazon support, but they also ignored me!
I have no idea what is going on, but my item is still missing and they still don't reply.
I guess Amazon is the same as eBay. I'm done with their site, will not use it again!

I bought a book from Amazon and was supposed to get a free shipping. I paid for my book but did not get any confirmations.
One week later I decided to contact the seller to ask what was going on and I was shocked when he said that I did not pay for shipping. He said that shipping was not free and that he will not ship my item until I pay for shipping.
I refused and asked for a refund but he did not reply.
I am 100% sure there was said free shipping! I am very disappointed with Amazon, I used to buy a lot from them but I will not do that again. They scammed me once and they will do that again! Avoid!

After I received my tax return I spent 1, 400 dollars on amazon. They took the 1, 400 out of my card then immediately froze my account until I had to verify who I was. After all that they said I didn't pay for the 7 things left in my order. They stole almost 700 dollars. I am a poor person and cant afford to have that money stolen. I called 4 times by the third time I asked for a supervisor and they said he was busy. I left my number for the supervisor to call back and surprise no call so I called the 4th time and still got no where. I will never order from them again. They lost a lot of money cause not only did they loose my money but Ive gotten 5 friends to not order from them cause they are thieves

Dear Sir/Madam:
i am writing this complaint i being curse one of the seller. My name is Tony Bobet. i live at 1710 Seward Avenue, Apartment, #5-g, Bronx, New York 10473. The name is Amazon.com, resided at 410 Terry Avenue, North, Seattle, WA. The reason of the complaint that one of the seller, Iamtheyam. i do not have the address of this person. here the reason i am filing an complaint. in fact, i will show you. i am asking $1, 000.00 of damage. if i will not get i will file an lawsuit. the item that i order# [protected], The Best Lesbian Erotica 2013.

I am writing this review of the Fire Tablet with Alexa 7” display 8 GB. On March 16th 2016 I bought a new Kindle for $53 I am a student and on a limited budget but I used my Kindle for school. On August 2016 the Kindle died, the battery just overheated it was warm to the touch, so I called Amazon and they said they would send me a new one. A few days later the 2nd kindle appeared. On November 29th this kindle overheated and I called amazon again “well…. The warranty has expired (it only lasts for three months) but you can buy another one for $10” and send us your old one. I use my Kindle a lot so I bought a new one for $10. Then on March 14 2016 the 3rd kindle overheated. I called amazon again and they said, sorry but we can’t do anything about it, I asked them what I was supposed to do with a dead kindle and they said well you can sell it back for 5 dollars. When I asked to speak to their supervisor they put me on hold for a while then the supervisor hung up on me. Now, almost exactly a year later I have gone through three kindles each one had the same malfunction, they all overheated after about 3 months and now it’s my fault I am out $50 because Amazon’s 2015 kindle has a production flaw and the batteries overheat.

I never had any issued with Amazon and I was their long time customer and bought many things from them. That was until someone hacked my account and made several purchases!
When I found out about that I contacted Amazon right away and I was expecting them to help me, but they only said that they'll check what was going on. I doubt they ever did something, these people never bothered to contact me back. I had to cancel my card just to be sure that no one will steal my money.
Amazon is a well known company and as I said I was their loyal customer. I was very disappointed when they with their attitude showed me that they did not care and were not interested in helping me. I will not buy from them again!

Purchased Sony Boombox from Amazon.ca August 1, 2016 and the unit broke down February 2017. Sony will not repair or replace the unit as the warranty is for 90 days. Amazon will not allow returns as it is past the date for return.

Now I am stuck with a defective unit that is not worth the money to get repaired as the unit cost only $80.00

I am surprised that Sony has stooped so low as to sell this kind of cheap equipment.

Spent 45 min with the company on phone last Friday, being transferred 3 times. Said I would get refund for these ebooks, but has not appeared on Amazon card. Emailed and whomever answered it says "I've checked the previous correspondence but I'm unable to get the information for which books you would like to receive the refund."

I am not spending another 45 min on phone. I want the refund, then delete Amazon account, and all dealings with Amazon forever.

What a terrible company!@!

On jan 21, I placed an order with this company. Now, for the fourth time, I get an email from them - - on the day delivery was due, informing me that the item has not yet shipped, and that my delivery date is some 2 or 3 weeks in the future; and requesting me approve the delay.

This is simply bad faith business. I understand this outfit is part of amazon. I am done ordering through you. I have searched and searched trying to contact someone for help; finally finding this site.

My time is valuable. You have wasted all of it you will waste.

I will go make my purchase from a reputable business.

I was called 8/16 by this company for a position to become a Amazon Affiliate Consultant. Mr Howard Jackson the recruiter talked and explained the program and was very convincing that I could make good money at this. I felt that knowing it had the Amazon name it was going to be something good. I purchased the platinum package for $5700.00. They were good at first in replying to e-mails then it stopped. I e-mailed them on 2/20/17 to check on my account for tax purposes and that's when all e-mails were returned back to me. I then called all the numbers and they all have busy signals.
The address I sent check to: The Affiliate Consultants 12345 Lake City Way NE#2097 Seattle WA 98125. The phone #'s [protected] Fx: [protected], [protected], Howard Jackson [protected]. I am a senior citizen on a very strict income and this money is a burden in my life. I am praying for a refund to help me live my life in peace. Please help! I have e-mails from them but do not know how to attach.

Hello,

1 week before i broght a watch for my mom(for her birthday gift) from amazon India (Order # [protected]),
and yesterday i received notification from amazon that it will deliver 13th February and it have a mobile number of amazon courier service(+[protected]).

i called him & asked when it will be delivered, he said by4.30PM (13th February), i reached town & wait for him, and wait more than 3 hours, he never come .

when i reached back to home, he called (at 8 PM), and asked where i am, i told him, i came back to home, and asked him to deliver my friends shop, he said he cant, i told him, i waited more than 3 hours, mistake is in his side.
he argued me over phone with bad words, and said, he is not going to deliver this product, he will return it .

again morning i got another message, the item ship back to seller, amazon appointed very worst delivery team, really really bad.

Copy of the

messages i got:

1st:
Arriving Today: Your package with Sonata Analog Gold Dial Women's Watch - NF8976YM06J will be delivered by AmzAgent([protected]). http://amzn.in/7ewKW4n

2nd(13th night):
We could not deliver Sonata Analog Gold Dial Women's Watch~ as we could not contact you on the phone. Re-attempt on next working day. http://amzn.in/jbM05sA

3rd(today morning, 14th)
Your package with Sonata Analog Gold Dial Women's Watch - NF8976YM06J could not be delivered. The package is being returned to the seller. www.amazon.in/track

I have an issue with Amazon and it seems like no one from Amazon actually care and want to help. I bought a book from this store and it was a present for my sister. I was super excited about this purchased and couldn't wait for it. But time passed and there was no sign of my book, then I decided to contact the seller and asked him why was it taking so long but he didn't reply. That moment I felt that there was something strange going on so I contacted Amazon support and asked for help. They promised to help but nothing was done, they also stopped replying. What is going on? I need some answers!

Dear sir:
I am filing an complaint to round3. located at 4175 royal dr. nw ste 300 kennesaw, ga [protected]. I live at 1710 seward avenue, bronx, nyc, [protected]. apart#5-g. I order an item from amazon.com. the item is hotel transylvania, for $4.95. the customer services, daniele, from round3. I want to know that is address is have different name is idi gazeley. I received the item that is scratches. when I put on. my dvd player worked very great.