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Body By Jake Global, LLC Customer Service Phone, Email, Contacts

Body By Jake Global, LLC
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Body By Jake Global, LLC Complaints 2

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J
10:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Body By Jake Global, LLC Body by Jake ab & back plus exercise machine

I have already had the exercise rewelded because it broke at the weld in two places two different times. No today while exercising my body by Jake ab and back plus broke again at a 3rd spot. I could take it apart and bring it to get welded but that's costing me more money. I thought the body by Jake machine had a lifetime warranty, but when I can I can't reach anyone.

Desired outcome: credit to purchase another ab machine or fix my current machine.

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J
10:44 pm EDT

Body By Jake Global, LLC They don't let you know the real cost until you reach the last page in the order process which is the confirm order page

Misleading and confusing site. The only way to actually know what your paying is to go to the confirm order page. Even if you just close the window with out confirming your order they still process the order. There is no cancel order or way to remove quantities, nothing! On the emails confirming your order they don't even provide a telephone number to call customer support. On their site is a number for service. Speaking to a supervisor Caroline, she explained to me that once you enter your info the order is processed. The confirm order button does not have to be pressed. On that page there is no way to update info or cancel the order.

Try it now for just 14.95 is not even close. More like 174.95! They don't let you know the real cost until you reach the last page in the order process which is the confirm order page. I back paged and removed the cc info and shipping address. But they still processed the order.

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Overview of Body By Jake Global, LLC complaint handling

Body By Jake Global, LLC reviews first appeared on Complaints Board on Oct 26, 2010. The latest review Body by Jake ab & back plus exercise machine was posted on Aug 18, 2023. Body By Jake Global, LLC has an average consumer rating of 1 stars from 2 reviews. Body By Jake Global, LLC has resolved 0 complaints.
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  1. Body By Jake Global, LLC Contacts

  2. Body By Jake Global, LLC phone numbers
    (800) 525-3932
    (800) 525-3932
    Click up if you have successfully reached Body By Jake Global, LLC by calling (800) 525-3932 phone number 0 0 users reported that they have successfully reached Body By Jake Global, LLC by calling (800) 525-3932 phone number Click down if you have unsuccessfully reached Body By Jake Global, LLC by calling (800) 525-3932 phone number 1 1 users reported that they have UNsuccessfully reached Body By Jake Global, LLC by calling (800) 525-3932 phone number
  3. Body By Jake Global, LLC address
    11611 San Vicente Blvd Suite 515, Los Angeles, California, 90049, United States
  4. Body By Jake Global, LLC social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Body By Jake Global, LLC Category
Body By Jake Global, LLC is ranked 1483 among 1572 companies in the Online Shopping category

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