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Amazon.comamazon prime account

Hello, I have just received my bank statements and I have noticed that I have had two subscription's on November 21st and October 21st for Amazon Prime subscription's, for the amount of £10.44 attached is a statement showing November, same for October. I obviously based in the UK have never taken out an Amazon Prime Subscription and certainly not as I am based in the UK. Amazon.co.uk have advised me to contact you as it is with Amazon.com. My account has been hacked which is very serious, I have now had to cancel the debit card just in case any further transactions or purchases are made. Would you please treat this as urgent and refund me back the two months monies and ensure that this is not going to happen again. I appreciate that this does happen but it really horrible to feel that this has happened to me and I am very worried.

Amazon.com

  • Updated by Liz Haynes, Nov 29, 2018

    Not good

  • Updated by Liz Haynes, Nov 29, 2018

    Please action my complaint

Li
Nov 29, 2018

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