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Airtel Landline Connection / indifferent behavior of customer care!

1 India

I wanted two landline connections for my new office and called up air tel at [protected], I was told that the concerned person from the sales division will contact me - I did get a call from an executive ( tel # [protected] ) who asked me about the number of connections I was looking for and was then told that I will get a call in 15 minutes - it's been almost seven hours and no call has been received yet!!!

I tried calling up again on [protected] but the calls went unanswered and then I called on the same number from which I had received the call and I was told that airtel is in no position to offer any connections - no reason has been given for their denial of connection...

Seems the company has become bigger than what they had thought of and they are not in a position to handle any more customers - and as far as customer care is concerned, I guess they do not even have any idea of what customer care is all about... bad experience!!!

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