I am facing problem in VPN for the last one month. Link and data line not functioning well, because of this, my terminal starts stopping showing stock market rates and the connection gets disconnected.
Someone from higher authorities are requested to kindly look into the matter.
Today morning I got message that VAS download is done and 173/- is deducted from my account. With out any prior notification this was done. Even i don't aware of VAS at all.
For what sake they are doing like this!!!
I bought airtel india calling card from mumbai international airport rs 500 having serial no [protected] and card no [protected] on14/06/2007 in the morning at 6 am with the intention of call back to india from uae at cheap price but moment i reach uae and tried to call after scratching on the back to find out card no and then call as per the procedure mentioned i was unable to call up .the message was dial correct card no. even after repeating the procedure four times i was not able to call.kindly look in to it. As it is just a waste of money also cant be in touch with india.
The neighbor next to our house has got an Airtel broadband connection. The cable was laid by digging across my house. When contacted the guys who laid the cable told that the trench will be closed and concrete will be laid over. After few days the concerned people came over and closed the trench and cemented only within the premises of the neighbor who had bought the connection. Rest off the trench from the main road till our neighbor's house was left open. I have been contacting various airtel people from the broadband agent , the concerned area engineer, the contractor etc...
For the past one and half weeks without any use. The trench now is filled with water from first monsoon rain. Airtel shows 0% responsibility towards the roads / infrastructure they are spoiling towards expanding their business. This is unacceptable that some XYZ company spoils the infrastructure developed by government from tax payer's money for their own interest.Will concerned people wake up and take note...
I had Airtel postpaid mobile connection in Trivandrum Kerala. I had to move to Bangalore. So before leaving Kerala i went to AIRTEM head office in Trivandrum and ask whether the termination of the connection is possible from Bangalore. They said yes. And i also gave them request for not to withdraw money through ECS from my account. But when i moved to Bangalore here i got the reply that you can't terminate the connection from here, in the mean time they kept billing on my number and although i had given cancellation request in writing they withdraw the amount of billing from my account. I mailed the customer care frequently, but they never got back to me.
This is simple ridiculous and not at all kind of service you would accept. I would never go for AIRTEL connection in my life neither i would recommend others to go for it.
I am getting unsolicited calls from Country Club (Phone Number: +[protected]) and the telemarketing agent asks me to become a member of the club. I have repeatedly informed the caller that i am a student, i cannot afford it and above all i am not interested.
Inspite of repeating the above reply numerous times, i keep getting calls with a frequency of 2-5 calls per week. I will be driving when i get calls and thinking it is an important call, i pull over, remove my helmet and answer the call only to find it is Country Club.
I have registered at the "DO NOT DISTURB" page at AIRTEL's website and even then i am getting these calls. I dont know how the country club people got hold of my number.
I need an explanation from AIRTEL and Country Club. I have been extremely tormented mentally because of theses calls. It is wasting my precious time while driving.
If i dont get a reply, i am going to Consumer Court.
For the past 1 or 2 months I am having this problem. My IP 126.96.36.199 " does not have a reverse DNS system. Please read the following problem and please correct the problem as soon as possible.
When you connect to the Internet, you are assigned an "IP Address" by your Internet provider. Your IP address for example is " 188.8.131.52 " When you reply to an ad on our system, for security reasons our servers perform what's called a "Reverse DNS Lookup" on your IP Address. The reverse DNS lookup should return a "Hostname" that corresponds with your IP Address and tells our systems what Internet provider you're connected to the Internet with.
If your ISP has not configured reverse DNS on their servers, no hostname will be returned which is what's happening with the Internet connection you are currently using and you will not be able to send a reply.
Once your ISP has reverse DNS enabled, our systems will be able to perform an instant lookup to determine that you're not using an ISP that's on our blacklist of ISP's that support scammers.
I was using Airtel Broadband connection for some time until i decided to disconnect it. So i went to Airtel Office here in Sector 14 Gurgaon and asked to block the connection. I also confirmed about any hidden or explicit charges for the same. I was very clearly answers that there would be no charges. My respite was broken when i received a bill of Rs. 500 saying that my connection is still i active mode and has not been disconnected yet as your request was not executed. Then again i sent a mail to block the connection but a bill for 15 days was again generated on the pretext that my request was processed lately due to a backlog of mails on Airtel Server. The Collection Dep. guy called me up asking the reason for leaving the connection. I answered him about the dubious bills generated and misleading info delivered. He promised a waiver of some amount with the condition that i will resume the connection after 2 months. But the connection was resumed after 1 month without a prior notice of information regarding the same which allured an extra sum of rupees 500 again without using the internet or the telephone. GUYS BEWARE OF THESE AIRTEL GUYS WHEN THEY DISCONNECT YOUR CONNECTIONS BECAUSE THEY TRY TO HARASS AND EXPLOIT THE CONSUMERS. BUT DONT LOOSE HOPE FIGHT FOR YOUR JUSTICE THE CONSUMER COURT STANDS RIGHT UP IN YOUR CITY. FILE A CASE AND YOU CAN GET A RESPITE HOPEFULLY UNLESS THE LUCK IS TOO BAD.
I am a active subscriber of airtel-chennai-india for more than 3 years. Nowadays there billing system is trying to cheat customers and to pick their pockets. Since jan 2007, i am unnecessarily charges rs.30 per month extra as sms others. If i claim, they waive the amount, if i don't they won't.
Dear friends beware of airtel. They don't respond to complaints.
I am using airtel from past 2 years, and I am sick of being disturbed by sms's and calls from airtel selling me some ring tone or the other. I am not interested in purchasing any ringtone or ANYTHING else for that matter. They invariable call when i am on duty, disturbing me, or when i am sleeping the little bit I can, their call or sms wakes me up. I cannot afford to switch off the ringtones. I had registered for the 'do not disturb' thing 1 month back, but not only has it been of no use, I am also unable to contact customer care since then. I have wasted a lot of time trying to contact them. Apart from that I had some dedicated balance towards airtel to airtel std. Since 16th May, the amount is getting deducted from my main account inspite of having the balance in my dedicated account. I have spoken with several floor supervisors, unit managers, have personally visited the Airtel Office. Everytime they promise that it will be rectified but no use. Till now they haven't done anything... They are just fooling me around. I don't know what to do... really frustrated with Airtel... can any one guide me how to sue the company.
Thanks & Regards,
We have been requesting Airtel (Sahara Mall) Gurgaon as well as R A Santana Company, Gurgaon from whom we...
This company has fraudulently charged my credit card more than once to the amount of $400. I do not even have any account with them and have not done any business with them! Twice charges have appeared on my account under this business and the phone number listed [protected] is not working! I had to have my credit card canceled and file disputes with my credit card company. I would recommend that no one enter into business with this company or any of it's subsidiaries. The website does not provide easy access to customer service which I tried. Nightmare!
From Airtel I have taken a plan of life time incoming free. I have been paying Rs 99 per month as per the plan for more than 12 months. Now I am getting the messages and calls from Airtel Customer Service that pay Rs 495 so that the number will be enabled for life time incoming free. As per the plan I have already paid all the money for life time incoming for the number [protected], But still Airtel is asking for more money. I want to register this as a complaint against Airtel. Today (10/6/2007) I talked with Airtel Customer support for this issue on 121, "Bharti" was the executive, she replied that there is different number for prepaid services and they gave [protected] as the number. When I tried calling this number for the issue, "Sagar" was the executive and he replied that there is another number where prepaid services are discussed. I think Airtel is just trying to play around with customers and do not follow what the say so in the advertisements. If anyone can help to resolve this issue will be great. There must be many people who must be facing the same problem. This will save many other people issues with airtel.
I belong to airtel customer in (orissa state) not able to contact the customer care through 121 or ...
I had applied for Landline cum Broadband connection from Airtel on Feb 06 with caller identification facility. I have been given connection on feb 06. But the caller id is not working from the very Ist day. I had made more than 5 complaints for the same stating that the caller id is not working.
But, i used to receive a call from customer care that it is activated. Till October, after i threatened that i wont pay the bill, they had sent a service person and he after examination changed the instrument.
This is done after 6 months of my repeated complaints. One thing has to be noted that i have paid Rs 25 / month for all this 8 odd months as a charge for the caller identification facility or service, which is not provided to me. Airtel has failed to provide the service for 8 months, but collected the amount without giving the service.
But 2 months back, i asked the collection agents to collect my bill. But they missed /+ forget to collect my bill. So i paid the bill some 5 days lately. For this late bill payment you have disconnected my Line, also charged RS 400/- for Late payment & Activation.
Pls take a note that, they failed to give me service for 8 months and also charged for the service they didnt provide. But,because of their collection agents failure i delayed 5 days for which u have charged 400 rs.
I complained to the customer care regarding this on october and after repeated inquiry from my part at last i got information that the charges cannot be wavierd.
To ur information, because of poor delay in reply from cus care, i had given my canceling of my No on 02.12.06. But till now i didnt get any reply. I had gone to anna nagar shop to inquire the same thrice. I am seriously think whether to continue with it.
I have taken a students prepaid plan, which has on offer 100 local sms free everyday. However after 2 days the sms stopped working and i get an error message from the network operator. I have tried using the sim card on different mobiles, but the error msg is the same. The error is entirely with the network operator. I have given a complaint with the local airtel service center, but they behave very rudely and are careless with tech complaint given.
I am a customer of Airtel and using the connection since two years. I was out of country almost a year and before leaving the country I put my connection under the Airtel custody and it was available for six months.
When I arrived India, I came to know that my connection has already allotted to a different person without informing me. When I asked for an advance rent which I have paid against the connection, after a month conversation they said it has already adjusted in your Aug 2006 bill, when I asked for that particular bill copy where they adjusted the rent amount they gave me an excuse that the data is very old and we couldn’t provide it. I told them that I was not in India so I didn’t get that bill copy and I was not sure that you would have adjusted or not.
I am struggling with the issue for almost two months but the Airtel customer service is unable to provide me the bill copy. I have launched so many complaints for the same and also I put a request for the bill twice to airtelindia.com, even though they are not replying me back. Everyday I call them up for the bill but not getting any positive response... they say we are trying to resolve that complaint.
Someone suggest me what I have to do?
I don't know why our govt. Is tolerating such blood shocking company like airtel.. They are jusy shucking the blood of poor peoples of india...
I am also a victim of this company... As i have applied for gprs ... It is still not actived on my mobile... But they send me settings but was not been received by me till date bcoj that settings is on the way... May be that was on holiday... I hope some day i must receive that settings...
I don't know what to do with that company... Hoping for govt should take some strong steps to stop those cheaters...
I have well informed airtel and had given them sufficient time to activate international roaming on my mobile where as even when I required it was not activated I had to finally suffer and faced a lot of problem during that time and even I was not been able to contact any one where as it results to loss of business also. Where as now I am thinking to file a complaint against the in court. And I would suggest you to not to use airtel any more... As the are running for number of customer whereas they are not bothered about services.
Due to site was under maintenance and due to emergency i have opt to call to customer care on [protected]. I provided every details as they asked to me ms ranjit was the attendant she asked me address i provided where i was currently living and as where credit card statements coming. As per her argument she matched:
1. Email id
2. Used id
3. Registered number
4. Street number
5. Street name
6. City name
9. Zip code of the place and i disclosed my airtel account number which dont have to be disclosed on phone
10. Apartment number as # 115
11. First name and last name
12. Indias airtel number right now with me ( i was having retail outlet of airtel in india)
After providing bunch of details she replied that there is discrepancy in these details and i cant do the recharge its strange!!!
My father was seek (i didn't disclosed her) and i was facing emotional disturbance which i never expect from airtel as customer and never as was pert of airtel family as outlet operator in saurashtra. Then i requested ms ranjit to transfer to supervisor she trfd.to mr.anshul and same situation again, he talked with me and suddenly call put down from their side (i dont know might be network problem !!!) you can check records of june 2 & 3 usa & canada pacific time. It was horribly frustrating and emotional distrusting stressful hard time with all those people. I dont have words to speak out the reality as an indian i was facing from an indian the hight of humanity, quality became hight of cruelty, the hight of emotions became the hight of stress and frustrations and much more.
I clearly told that i m living in hotel having 146 rooms and it may happen that at the time of registration i was living in the same property but in different apartment number (an apartment having 146 rooms) but your people was not able to understand the thing!!! Finally i was so much mentally harassed and instructed that they cant do anything. I requested manager's email address and or cell number so that he can help me out in response he give me [protected]@airtel.in!!! Mr. Anshul told me that he is the final authority at that point of time and he can understand the frustration i was facing but was not able to do anything.
After lots of argument he told me that he will talk to some higher authority!!! ( previously he disclosed that he is the final authority!!!) and get back to me after several hold he positively agreed that he can add as compensation 25 free minutes. I appreciate thing he done for me. I thanked him and also apologized also being an indian we have lots of emotions and respect and brotherhood. I dont want anything from your company not want file a suit but want to tell something that "you meet someone who is hacker doesn't mean everybody is hacker" we have to think like that everyone is loyal.
I called again i was unable to make recharge even site was working but some error in morning and talked at customer care with ms.neha she helped me and added 10 more minutes to my account so that i can have idea of the situation as i told my father was under treatment.
I request you to debit for those 35 minutes which you people provided me or charge to my credit card to my account. But finally i satsfied from the help of you people mr.anshul and ms.neha at chandigarh. Again i apologized for any inconvenience caused from my side. Thanks