The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Airtel / duplicate sim is activated but balance and validity is not updated

1 India Review updated:

I have taken a duplicate sim from airtel office in koramangala branch almost a month ago. Till now I am not able to use it. I have validity till april 2008 and a balance of 700+. After my repleted visit to there office for two weeks (Around 7 times) I am able to see signal ie, sim is active. However I am not able to see my balance and validity. When I press *123#, I see that balance is zero and validity is unknown (a symbol '- '). For this again visited number of times, I called them repeatedly. I raised complaint in custom care of airtel, but till now the problem is not resolved. The nearest airtel office is around 12km from my place, I have travel all the way from there. They say that it will resolved in 24hours.

Can I raise a complaint in consumer court through online?

Sort by: UpDate | Rating


  • Ni
      1st of Dec, 2007

    My mobile set with sim has stolen on 29-nov-2007. I wants to get a duplicate sim. Please tell me about the instructions of duplicate sim.

    0 Votes

Post your comment