Air Asia / no complimentary water on delayed air asia flight


Thursday November 26 flight D7 215 from Melbourne to Kuala Lumpur was diverted to Langkawi because of storms over KLIA. The plane refuelled in Langkawi and we waited out the storm, unable to disembark in Langkawi, eventually landing at KLIA2. The normal 8 hours flight flight took more than 12 hours . You can't help bad weather. My complaint is that Air Asia did not provide water to passengers in Langkawi. The only water (very limited supplies) was available to those passengers fortunate enough to have Malaysian currency. The airline should have obtained bottled water from the Langkawi terminal and provided it free to passengers. Not good enough Air Asia!!!

Dec 13, 2015

Post your comment