Agoda.com / never refunded a canceled booking which
Terrible service, located in Thailand but they have a UK number, must be a virtual number. Never refunded a canceled booking which was legit in San Diego. When you try to call them to fix the problem, you have to enter your confirmation booking number. The system is smart to figure out if it's a future or past booking. If it's a past booking and you need to fix a problem, like your bill, they won't connect you. If it's a future booking, they'll talk to you over the phone and promise refunds but never do. Hate them.
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