Agoda / booked hotel room with agoda, hotel was full, agoda did not reply to my complaint and did not refund the money paid.
I booked a hotel in Beijing with Agoda a month ago. I went there with Agoda's voucher and the hotel told me they were fully booked and they never got any information from Agoda. I sent a mail to Agoda on the spot to get in touch with the hotel. I later sent a mail to complain about it and they sent me a so-called automatic no-reply answer. I had to sleep in another hotel and wanted Agoda to refund the amount paid for nothing. I wonder why they don't answer. Is Agoda a scam that was cheating me???
More Agoda Complaints & Reviews
- Agoda - reservation 
- Agoda - you cannot update your personal info with agoda 
- Agoda - payment taken but no booking! 
- Agoda.com - cancellation policy 
- Agoda - fraud 
- Agoda Company - voucher gift card
- Agoda - unfair charges 
- Hotel Booking Online - meal options 
- [Resolved] Agoda Company - hotel reservation for budapest charged on cc but no reservation made 
- Agoda - don't use debit card with agoda!!