The complaint has been investigated and
resolved to the customer's satisfactionResolved Agoda — you cannot update your personal info with agoda
resolved to the customer's satisfaction
you cannot change your profile details. so much for privacy when submitting a review with your first name on it. the dumbest site.
I wanted to update my personal info but here's their reply:
"For this request please provide us, a copy of of the passport in the same name as that of the original account along with a matching signature. Without these no action will be taken.
Then print this form, fill it out, and scan or fax it along with the copy of passport:"
Did not require this much effort signing up and paying thru paypal. What a joke.