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Aeroplan.com / would not ship merchandise or replacement merchandise order

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Client number [protected]. We ordered a Toshiba 43in 4K Ultra HD LED TV ([protected]) for 78, 500 points on July 27, 2017. On August 28, 2017 we were informed that the television ([protected]) was not available and they offered a substitute Sharp 43" 4K UHD HDR LED Roku Smart TV in it's place and we accepted that offer. On September 15, 2017 we were informed that our points were being returned to us!!! Now to get a television with 78, 500 points will not buy one anymore and the closest one is 139, 900 points and that is for a 40" television. I refuse to have you do that to me!! I want my television or a cheque for the fair value of it and if you had any integrity at all you would do that however after many conversations with your customer service it is obvious you won't. Such action is FRAUD! I am going to report this to the better business although I see you are not registered with them.

Do
Sep 26, 2017

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