ADT Security Services / alarm system/monitoring

United States

A few years ago we had ADT install our home alarm system. To do so, we had to sign a 3 year contract, which is understandable. However, the service was terrible. The system never did really work (one of the zones had to be redone 3 times and still proceeded to give false alarms.) We had the police in one night at 3am and the system was not even armed. It became a total waste of our time and money. We tried to cancel after a year or year and a half, but they said the buy out fee was close to $1K. So we left it. But then it went from bad to worse with false alarms and poor system management. We finally just cancelled. Fee or no fee, it wasn't worth the time waste.

Sep 18, 2017

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