Accor Plus / very very aggressive and annoying calls
Hi, I'm writing to complain about the membership renewal team, I'm from Hong kong, got a membership sales call weeks ago from " wing" her name. I already explained for 20 min I don't need this card anymore after it's expired this year, I just don't need, she kept annoying me asking why .after this call there's another lady called week after, same question I explained again just don't need the card since I don't really travel or eat or drinks a lot with this card, I told her to stop calling and I'm not gonna use it. I understand that's her job but that's really too much.
Today, a lady call " may " she called 3 times again! I told her I will stop using your group if she is still that aggressive, she didn't listen at all just kept talking. I was really pissed. Sorry but it's really a big damage to your members and for your business!
Please follow this up and I'm looking forward to hearing from you soon.
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