Acai Berry review: Cancel order 822

I ordered a trial of acai berry cleanse, my account should have been charged $3.95. After i received the product my account was chaged $87.13. The phone # of [protected] was never answered or there was a recording to leave your name and phone number. No one ever called me back. I found another phone # on the site where someone else has complained about the same thing. I called they said they would cancell my order and refund my money.
We will see in 5-7 days.

I am sending this complaint as I ordered a free trial of the Acai Berry and I called twice after ordering to tell them I did not want any future shipments and they assured me there would not be anymore. Today I recieved a shipment and my account was billed for 94.75 this is FRAUD at this point and I am pursuing this matter I am returning this product and I want a Full Refund as I will be contacting the better business bureau, My bank has been notified, and action will be taken.
Tina Rose
trose2k4@yahoo.com

I am so ripped off and pissed off at this - same company as Acai Berry, got me twice!

At least I was able to get my money back on the Acai Berry/Colon Cleanse. All I can say is unbelievable, if anyone did get their money back I would love to hear how they did it.

$150 could go to a lot better use if you know what I mean, I work hard for my money and really don't trust too many internet sites due to this, a shame for those that are credible. Hope to hear more about Swipe Bids getting shafted back!

Ordered free trial of Acai Berry Detox after seeing advert on internet claiming rapid weight loss from stomach area. Sent away for free trail and paid £3.95

Once item received I read the label and noted that the product is not suitable for Diabetics - and as I am a diabetic this product was useless - however the website does not state this.

I find that they have now taken payment for a further supply for $74.91 and when I eventually managed to contact them they say that this fee is for subscription and not a product - What a total rip off

PLEASE PEOPLE BE AWARE THIS A TOTAL SCAM

WARNING, WARNING, WARNING. Usually I am a little smarter then this but I fell prey to this con. This is not a free trial. it will cost you almost $100.00 and when you call them they act as though you are crazy to think it is free. The trial offer starts the day you order, doesnt matter when you get the product. By the time you find out, they have charged your account the time has expired. Beware this is a scam, this is their add
"Acai Berry Diet Exposed: Miracle Diet or Scam?" Don't be taken in, send this to all your friends and lets stop companies from scamming people with their wording.

I received the product and charges without placing an order. I am told by the credit card company that this product is tied to another company (Maxcolon) that I did ordered. I called complained, cancelled any further shipments and returned the product per their instructions. I have $183.42 if charges on my credit card statement. I have filed a complaint with my bank. It is impossible to get through to their phone and the email addresses do not work. Now the website is shut down.

Ordered Acai Berry Pills and the Total Cleanse. Called w/in 15 days to cancel and was told I would only be charged $8.99 + shipping for "free bottle" of Acai Berry. I had their offer right in front of me and I started to read it to the gal on the phone who barely spoke english and said she was in Miami, FL. She went round and round with me and I finally prevailed. She said only the shipping charges would be applied and I was satisfied until I received my next bank statement...that potlicker stuck me with $8.99 anyway. Stinking liar. I filed a formal complaint with my cc company. How on earth do people sleep at night when they are so dishonest?

I ordered a free sample (a full bottle according to the website) on July 30th for just 99 cents shipping and handling. The following week I received a phone call asking if I would like to double my order and receive a free 5 day/4 night vacation. I said no I just wanted to try the sample first. I did not receive the sample. Today I noticed that I was charged a full month supply for $87.83 to my debit card I used for shipping. I called Acai Berry to ask why this happen and was told that after 15 days of receiving the free sample if you don't notify them they will charge you monthly. I informed them that I had not received the free sample and the customer service rep was very uncaring about that. She said she would inform accounting but that is all she could do. I am filling a complaint with the Attorney General in my state. It is ashame that now a days customer service has drastically declined in helping customers.

This is a terrible scam. They offer you a trial period bottle of acai berry all natural cleansins formula pills and you pay shipping and handling cost of 5.95 and if you cancel within 14 days you won't be mailed anymore and you won't be charged $88 every month. However, the number does not work for you to cancel so they charge your card $88 and$5.95 shipping each month. The guys doing this don't have a heart or any consideration for the economic hardship of others and their families. I have a 10, 2 and 1 year old and I am not working at this time. I hope these people get seriously punished for this.

I RECENTLY ORDERED A FREE TRIAL OF THE ACAI BERRY PILLS AND JUST HAD TO PAY SHIPPING AND HANDLING FOR THEM WHICH WAS $3.95. WELL AT LEAST THAT IS WAHT THEY STATED THIS WAS TAKEN FROM MY ACCOUNT NOV. 15 2008 AND IN DECEMBER THEY DEBTED MY ACCOUNT FOR $87.13 AND I DID NOT ORDER ANY OF THIS PRODUCT AND HAVE NOT RECEIVED THIS PRODUCT. THEY FALSLEY DEBTED MY ACCOUNT AND I HAVE CALLED AN ATTORNEY ABOUT THIS MATTER I HAVE TRIED TO CALL THE [protected] NUMBER THAT THEY PROVIDE AND NOONE WILL ANSWER IT HAS AN ANSWERING MACHINE TAKING CALLS THIS IS FRAUDULENT SO I ADVICE EVERYONE OUT THERE NOT TO FALL FOR THIS FORTUNETLY MY ATTORNEY WILL BE DEALING WITH THIS MATTER AND NOT ME . BUYER BEWARE OF THIS MATTER

They should have to put everything up front. They hide it all in there mumble jumble at the bottom. I also had to cancel my card. I called and tried to cancel before and they kept telling me they didn't have any record of me ordering anything. What a bunch of bull.I Wanted them to give me the name of the company that would be making the charges and they wouldn't. That's when I knew I had done something really dumb. These people had my credit card # and Could charge to it under any name. I had no way of stopping them until they had already made the charges. BEWARE.

i called on march 1, 2009 to cancel and they told me they would cancel and call me back with confirmation number and never called they never called me. i told them i no longer wanted this product all i wanted was trial bottle, and no longer want to be charged on credit card please refund money as soon as possible or will take further action. credit card was charged was not mine i just borrowed it from my mother and she is furious. so please refund as soon as possible.
thank you
stacy soto
brady, tx.

I ordered a product, Natures Acai Berry Supplement, via a web site https://www.trynaturesacaiberry.com/.
The product is distributed by Amir and Sanchez Nutraceuticals, who has a business address listed on the bottle as: 5425 E. Broadway Rd #282, Tucson, AZ 85711. However, their business name and shipping address as shown on their shipping label is: A.S.N., LLC. 20100 S. Vermont Ave., Torrance, CA 90502.
Their sales promotion is that one could order their product for a trial period of 14 days to see if it worked. However, they don't ship the product until a week past the order date via a slow mail service, USPS.
I was given that phone number via an order confirmation

The product arrived in the mail on 04/04/2009, twelve days after it was ordered, seven days after it was promised.
I called my credit card company and stopped payment on this order.
I am returning the product, unopened, using their shipping label as supplied.
Once I ordered the product I started receiving phone calls from unregistered numbers out of Torrance, California.

They told me they cancell the my account. Today 5/06/09, I received another package, then called the number [protected]) and as usual they are telling me that after I signed up for 14 days free trial, automatically they will send me monthly supply, but I called them already last month and return the package I've received. They are telling me that they can only refund me $83.18 if I'll return the bottle I just received yesterday. So I told them, how about last month, you did not give me refund for the botttle I return, and I'm going to return this so I should have $166.36 refund.

The lady I was talking to does not agree and told them that I will file for a complain that they are such a ###.

They called me on the 2nd of March and I recieved it on the 11th of March. I read the complaints that people posted. I was just surffing the net. After I read about the complaints. I called them on the 12th of march to cancel my order. I talk to a guy name Steve and he gave me my cancellasion number. He asked why I am cancelling my free trial. I told him straight out that i read some complaints on the internet. So they better not say I did not called within the 14 days and charge me for $80 dollars. they are messing with the wrong people.
Anetta Pele

I have called to cancel the auto pay which has been taken out of my credit card account every month without letting me know I called in for stop payment the product is not working for me. I called I get and auto responds to go on website and key in www. gohelp now.com I cancel the service to stop charging my credit card. I enter the information on Oct 7 to stop Nov 7 there was other charge on my credit card again. And I have not recieved any more products I should have not been charge...This is a legal compaint. Needed to stop charging my account.

TO WHOM IT MAY CONCERN, THIS IS MY 3 EMAIL TO YOU PEOPLE ABOUT MY REFUND, NOW I HAVE CALL AN TALKED TO 3 EMPLOYER AND A SUPERVISOR THAT TOLD ME I REFUND WILL BE PUT BACK ON MY ACCOUNT THAT WASW FOR THE 5/14/2009 THEN ON 5/18/2009 I CALL THE SAME NUMBER THAT I BEEEN TALKED TO LAST WEEK AND THEY TOLD ME I HAVE THE WRONG ADDESSS AND THAT ALOT OF PEOPLE BEEN HAVING PROBLEM OUT OF THIS YOUR COMPANY I JUST WANT MY REFUND BACK OF 87.13 NOW, YOU WILL NOT GET AWAY WITH TAKING MONEY OFF PEOPLE CREDIT CARD WITHOUT THEY PERMISSION NOW MY NAME IS PATRICIA WILSON 3832 8TH AVE FT WORTH TX 76110 MY EMAIL IS patwilson1234@yahoo.com [protected], NOW IF I DON, T GET MY MONEY I FILING TO THE BETTER BUSINESS BU COMPANY AND CALL THE NEWS NOW...

I am really confused, i ordered the Free trial of acai berry detox and colon clense, when i got them after 4 days i quickly cancelled them (From reading term and conditions i thought it was best) when i phoned their customer support line it didnt work, typed it on google. This is where i found out it was a scam, i got the real number from poland and quickly cancelled it. I got the cancelling information from the woman and apparently its all cancelled.
The bill was £5 on my mobile, but i hope it has worked.

I have heard people saying they still get billed, but i havent seen my bill yet so i dont know what has happened.
My bill was still £5 each for shipping even though i put in the discount shipping which should of been £1 each. I just hope they have actually cancelled it and i am free to go, do not want to cancel my card or bank.

Any help/ideas? Thanks - Rory

I ordered a trial bottle of ACAI Berry for $5.95, received it on December 22, 2008 and thought that was the charge. They charged my Visa card for $78.84 on January 6, 2009. I was out of town the week of January 14th and also the week of January 25th. I called today [protected] spoke to a rude gentleman named Jeffery, when I asked for a supervisor he hung up on me. I then went on mytrialsupport.com with Live Chat on the Internet and was told that if I did not cancel in 15 days the $5.95 was for shipping and the $78.84 was for the first bottle of the product. My Chat # was LTK42 305 393109X when I told her I wanted a credit on my Visa she said no and when I asked for a supervisor, of course there were not any available. She also said the only information was this e-mail address SFLnutrition.com there was no mailing address that she could give me, and insisted that no there was no refunds to be given as it was company policy. I was not told or did it say anywhere on my receipt that I had 15 days to cancel or would be charged for the first bottle.
Millie Loffredo

After trial offer, I called my bank told them not to accept any charges from this company, product did not work plus there was np way to contact company on product at all, felt very ill from product. First charge to appear was 79.98, call back the back ask them to take care of this for me, return to sender on second shipment of Acai Berry weight loss program. I then found tel. number from bank, Second charge on statement was 90.00. Call bank filled out dispute paper work only to get a refusal from Wells Fargo. There were never terms and conditions for me to sign on this product so this is totally a bogus operation and I will not pay for something I returned or never signed an agreement for.

i got acai berry pills on 2/12/09 was told by 3 different ppl how this company ripes you off. never even opened the bottle called on 2/15/09, 2/18/09, and 2/22/09 each time i was told the computers were down to try back.called back that evening (sun 22)finally talked to someone gave him my conformation number he then procedded to lower the cost 3 times so i wouldnt cancel the order.each time i told him no thank u.the final price offered was 9.99 a month?how much does this stuff really cost?still i cancelled my order was told i didnt have to send back the product and that it was cancelled that day.get online today 2/24/09 and the next day after i cancelled my order i was charged full price on my account.do not want the pills never tried them.just want them off my account.and to quit being charged. my confirmation number is 2619485. i will check my account everyday untill it does and ive already contacted the better business bureau

Did order sample of Acai Berry capsules as per ad on CP. Received them and have tried wiht numerous phone call to cancel any forther orders, No luck. Published phone numbers are of no help whatsoever. Impossible to get any help from people answering phone.
Have received another sample - did not want or order the item. You must cancel any further action. Will call credit card co. and have all further ACTIONS OR CHARGES CANCELLED. Impossible situation. Much to difficult to put up with.
PLEASE CANCEL ANY FURTHER ORDERS OR CHARGES.
Hate to think this might be some sort of scam. Impossible situation.
Please respond. To whom do I return unwanted items. ?

this scam is a bunch of b*ll[censored] free trial my ###! I called was on hold then finally talk to a rep, and they said oh were sorry you can send it back to somewhere in Florida. I get the address then they give me a conformation # and said wrtite this on the package mail it back and we will refund you with in 7 business days. 3 weeks go by after cancling this product and hoping I'll my money ended up a transaction again for 39.95! Being furious I call my bank they helped me out with this I had to fill out paper work about being scammed.And also cancel debit card. I hope this ware house of theres burns down and who ever is getting rich off us people who are maybe not so fit or thin gets caught for this [censored] and gets handled by bubba and MURDERED!

I just ordered this product several hours ago for the 14 day free trial for the $0.99 s & h. After reading some of the complaints about the company or scam partners, and how customers have been treated, made me call to cancel. Upon doing so, all you get is a repeated recorded messge along with a accasional hang-up and the read out of other peoples cc number, yes that's right, other people's card number is being read out. While on hold listening to the numerous repeated and back n forth messeges, I've heard (3) three different cc numbers. It's says the number quite fast. After this, I hung up and immediatedly called my bank to nip a potential problem before it gets started.

I have a charge pending to come out of my account for 300.00. I called acia berry and they sd I needed to contqact this website for a refund . I signed up for a trial bottle of their product and I am not satisfied and I diod not know they were going to charge my account for three hundred dollars. I feel like I was mislead being that I received a pop up on my computer from them and said all it would cost me to try is 2.24 or something around that for shipping and it turned into a 300.00 charge on my denit card. I am requesting a refund and my financial institution will be filing a dispute on my behgalf as well. I think it was very unfair how I was mislead to ordering this product. I called the customer service number and she cancelled for me the cancellation numb. are826139 and 826328. Besides I didn't use the product because it made me sick. I just would like for my funds to be refunded back to me.

I ordered this product on the advertized "Trial Basis" and like many others received the product about 10 days later. The "Trial" period was up in 14 days and then I noticed two charges of $87.13 to my debit account. When ordering, the first time I had hit send on the website it said my order could not be completed so I tried again and am was charged twice. Also When I tried to cancel the (since it is a recurring order) I could not get through to the number on the website or the number on the bottle. I got a sound similar to a fax machine and then on the second number a recorded voice kept coming on saying, "If you'd like to make a call, hang up and try again." I tried a third number that I found and got through to someone who sounded like they were in New Dehli, he said he would cancel my order andgave me a cancellation number. When I asked him his name he said it was "Jim". Finally I had to call my bank and cancel/block any future transactions from this company. I also cancelled my debit card and was re-issued one with an entirely different number. The bank assured me that by doing so, if the company tried to charge me again it would not go through.

hi my name is jennifer i recently purchased the acai berry product with a free trail period of 15 days . it has been that period on monday and i have not recieved the product so i rang to cancel it. i had a lot of trouble trying to do this then i realised that you need a different area code when dailing out of australia. the code is 0011 put this number in front of the number they give you and you will get through but there hours are from 6pm to 6am EST.

I tested out the Acai Pills, let them bill me monthly, later i couldn't afford it and i had sent back 2 bottles in the same package they sent it too me in in hopes that they would refund my account what they took out for the 2 bottles i returned back ! they wouldn't ! Also told them too then send me back the 2 bottles that i sent back too them and they refused that as well ...basically throwing away 200.00 that i needed at that time which is why i stopped my order to began with ..with rude customer service operator agent on top of it all !
I stayed on the phone with them for over an hour arguing the situation, and they ended up hanging up on me .
I think it's totally wrong to do that too people who try too be honest with them, i didn't even open the other 2 bottles i sent back, they was still sealed ...but i got s*#@t out of the whole scenerio !

I apparently ordered the product on March 3, 2009. The $1.99 was debited on the 5th. I called on the 20th (at 2am when I got home from work) and saw the charge on my account. The first CSR said that since the order was placed on 03-03 that I should have cancelled by the 17th because I only had 14 days. I had a lively discussion with her for approximately 10 minutes. I got out of her the name of the company and an address 305 W. Broadway #11, NY, NY 10013. I also received a cancellation number. Then I called another number and spoke with someone else. That lasted about 10 minutes. After the call, I went to the cupboard and realized that the pills I received were from a different company. (I was trying to save money by using different free trials. That's what I get for trying to be frugal.) I contacted that company, who cancelled my subsequent shipments, and they gave me a return number for that product. Once I realized that I didn't have the berries from Nature's Acai Berry, I called a third time and asked for a tracking number since I had not received the product. The CSR said that the tracking number was on the envelop so she didn't have it. I asked how it could have been shipped from the warehouse without a tracking number put in a computer somewhere. She stated that I had 15 days to cancel my order. It's obvious that the CSR's don't have the same story. She said that she would see to it that a bottle was hand delivered. I asked how I could return it, since it wouldn't be opened, and be credited the 79.96. She gave me the name of Amir Sanchez Nutraceuticals, 2100 S. Vermont, Torrance, CA 90502. I asked for an RMA number. Then she said that she would credit my account now. I said, "Well, that would certainly save you the additional shipping and handling. So, you don't send the product and I get a refund." She replied, "Yes." Then she gave me a refund reference number and said that it would take 10-15 business days to receive the funds. We'll see. I am filing complaints with the BBB, the Attorney Generals for the State of Washington, the Attorney General of the United States, and the Federal Trade Commission. What a chore for trying to see if a product really works without spending an arm and a leg. My daughter went to Walgreen's and paid 11.95 for a bottle of Nature Acai - 1000mg. No hassle, no nsf fees, no headaches, no hours of writing to state and federal agencies, no cancelling of ridiculous programs. Once again, take head - If it looks too good to be true, it is. Lesson well learned.

my wife ordered their free sample online on 22nd October. It arrived today (14th ovember) having only been shipped on 7th. The second payment has already been taken.

A recorded message on their phone states that they are receiving a large volume of calls (what a surprise!) and have extended their opening hours - the best time to catch them is between 7 & 10pm MST (between 3 & 6 am UK time!).

I managed to get through after being on hold for 15 minutes but they initially couldn't trace the order (by name or "zip code") but fortunately there was an order number on the envelope. They confirmed that they would cancel the account (and gave me a reference number) but when I told them that I wanted a refund they told me that the goods had been shipped (unlikely) and that when I received them I should phone them again and they would tell me how to return them. When they had the goods back they would refund.

I have written off this money and will cancel the card tomorrow as I really don't trust them not to take another payment.

I appear (at the moment) to have been luckier than some - and hopefully my wife has learnt her lesson.

Don't do it!

I ordered the Acai Burn from AcaiBurn.com and it said free one month trial at only $4.95, so naturally I did it. Well when I got to submit my order it said my card was declined and to run it again, so I did, and the same thing happend. Now today I looked on my bank statement and it was debited twice! I talked to a rep and they say they have no history for my account and basically there is nothing they can do. i dont want to be charged the monthly fee as well as the FREE TRIAL. I would like my money back!

I don't know the exact website used but the advertisement was for a free trial offer as long as I paid the shipping of $3.95. On 12/03/08 an unauthorized charge of $83.91 was put on my Visa debit card. When I called the number provided by my bank the I had to argue with the "customer service" person to provide the name of the business who then told me the charges resulted in not cancelling the free trial offer, I NEVER RECEIVED THE PRODUCT! She refused to credit the money back and wasn't concerned at all I had not received the product.

I'd like to know how to get my money back!

Website [www.acai-advance.com] (link: http://www.acai-advance.com) stated that yo pay S&H of $5.95 and receive 30-day supply...return within 15 days if needed...but when you cal for a RMA# you continously get bsy signal or someone say they can't hear yo or just hung up on...try these numbers [protected]...This order is also linked to another company called Lean for Life and your credit card information is linked and they charge a fee of $24.95 a month for 3months, plus a charge of $9.95 s&h...you don't know this until you see the charge on your bank statement...Their phone line is constantly busy, as well...try their number [protected] or [protected]...They refer you to their web address, but you never get to any viable information...www.myordersupport.com ...the entire experienced has been AWFUL!

I have been calling this company since February 2009 to cancel my orders. Each time I call I speak with someone from another country (outsource) who after much explaining tells me I will receive a credit. I have sent the supplements back and have tracked the pkgs so I know the company has rec'd the products back.
I have not rec'd credit on my credit card.
This is getting out of hand as I am reading other comments.
Please help!

I ordered the free trail online and agreed to pay S&H charge of $3.95, I recieved a call from a represenitive and agreed to pay $29.95 after my free trail if i did'nt cancel. I received Aci Berry on Oct.17 2009 and I cancelled on Nov. 27 2009 due to my dr. advise. At this time I spoke to Casandra and she canceled my order and promised me no other charges would be charged, on Dec. 2 2009 I was charged $29.95. I called to complain and was told by Osha thatthe charge was from the order in Oct. and that the free trail was not listed on my account, and that it never showed up that I had registered online for the free trail offer-I ask her if it never showed up then where did the representive that called get my telephone number then she said offline!, but she just said that there was nothing online showing that i had registered----this is a big rep-off, and I exspect to take this is far as i can...

I am so upset! I ordered a free trial offer for $3.95. I never tried the free trial offer. They charged my debit card without my permission. they charged me $87.00. I am so upset because I had my rent money in my account nad I am so afraid it will bounce and I will be charged NSF charges and returned check. I have ordered supplements on line before but, this has never happen. I will never order again unless I am familiar with the web site.
I am so disgusted! How could I be so stupid!

This company made unauthorized charges to my account. And continue to reek chaos in my financial life. I closed my checking account and cancelled the credit card and still they found a way to charge an unauthorized amount of $88.62.

Don't ever buy anything on line with anything other than a limited amount, temporay visa, amex type card.

I hate that this company can get away with this! It's un-american!

Like alot of people...I fell for it. And only after reading all the complaints here, I panicked. But luckily, I read them after only 8 days into my trial period...and NO PRODUCT! I called to cancel...but yesterday I was put on hold after I talked to only a machine...then I was put on hold another 3 times today. But I'm here to tell you...I have some good news...I called my bank and I told them what happened and they said that all they would need to do is simply cancel my debit/credit card and send me out a new one in order for them NOT to bill...

I paid $4.95 for a product on 12/04/08 that I haven't received and can't seen to reach the company to find out what happen to the product. Went to view my checking account on 12/16/08 the company took out $87.13 from my account and still no product. I have a phone number for the company [protected] but everytime I call I get their recording stating that their mailbox is full or the line is busy. THIS MUST STOP!

MANUFACTURER:
Copyright@2008 FWM Laboratories. Managed by, Parwati Outsource Inc

Thank you
BARBARA RICHARDS

On September 29, 2009, I received an email from Acai Berry to try their product for .99 cents. They advertised it as a NO RISK SAMPLE. When I checked my Credit Card charges, as I do periodically, I noted a charge of $86.42 for "oberry-[protected]" posted on October 17, 2009 in addition to the .99 cents which was the original charge for the "no risk" sample. I immediately called and told the company I did not want their product; was told I had an account and was read their policy about three times. I was advised that because I had not called them within "their" allotted time period, the additional charge was for the .99 cent NO RISK SAMPLE...I requested that my account be canceled, which they did on Nov. 2, 2009 and that they credit my account, which, to date, they have not done.

The next day, I received another bottle in the mail and noted an additional charge to my account from "tophlthink [protected]" for $86.42 posted October 29, 2009. I called again and complained with no immediate satisfaction. I then told them this was a scam and fraudulent activity and that I would report them to the Better Business Bureau if they would not refund my mony. After a very long conversation, I was given a RMA number and address: Shipping Manager, RMA 2290214-[protected] and told to ship the unopened package to that address, but that they would still not credit my account. I sent the product back with a "delivery confirmation" receipt from the post office. Sometime later, I did however receive one credit for $86.42 on my CC in November.

I am still working with them and my Credit Card company to get my money back on the first "additional" charge for the sample.

I was told that the shipping was 3.95 for 14 day trial. I called on 12/09/08 to let them know that product was not received & asked that the membership be cancelled. I was assured that the monies would not be deducted from my account. I checked my account 6 days later & 87.13 was deducted. I called 866.949.0138 & spoke with 2 people who indicated that membership was cancelled & refund should be done in 24-48 hours with a confirmation email being sent to let us know. Of course, no email has been received & I'm now getting the run around about getting our money back. I will be working with my bank to get the money back. I filed a complaint with the Better Business Bureau in Fort Lauderdale. I would hope there is a way to get rid of the company before others are scammed.