[Resolved] ABC Financial Services — membership
In october, i notified the fitness center manager (Aj) to suspend / cancel membership because i was unemployed an unable to continue my membership. I took it as step further and made sure i did not physically go to the location because it's wrong for a member to use an institution's equipment when one is unable to pay for membership. I then receive a letter today that abc financial transferred this account to first credit services to collect an amount of $444. 66 - the nerve and audacity of this institution attacking someone for this amount (When it wasn't even justified or declared) when i notified them i was unemployed and to cancel membership for this reason. I am prepared for court if needed so i can enjoy humiliating and disgracing you publicly!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
ABC Financial Services Customer Care's Response, Jan 12, 2015
We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and make sure your situation was handled properly.
Unfortunately, I was not able to locate your membership with the information provided in this post. Please email me at Stephanie.[protected]@abcfinancial.com with either your 9 digit agreement number or the home phone number that is listed on your account so that I may look into this for you.
Customer Relationship Specialist
ABC Financial Services, Inc.
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