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360 Share Pro

360 Share Pro review: Download doesn't work 432

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!

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432 comments
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amy
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Feb 14, 2007 11:41 am EST

I paid for a lifetime subscription about 6 months ago. It worked for about a month, then I didn't use it for a while. For the past week I have tried to connect with no luck. Can't find a number to call them until I read one of the comments posted here. I am going to try it. This sucks! I will post with my luck!

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Helen Hendren
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Feb 14, 2007 1:33 am EST

We've all been scammed - and they (360share) know it. Have to admit I was fairly lucky - mine worked for a year. Laptop bit the big one, and I had to reinstall everything. Guess what? No 360share! no access into the site! no ability to get hold of anyone to find out why! No jolly nothing! oh well, caveat emptor. Lesson learned.

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Julie Gardner
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Feb 12, 2007 12:22 pm EST

Hah - they've taken the fee twice out of my account. I click for support and I'm told me login details are incorrect. Anyone got an email address for them?

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Julie
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Feb 11, 2007 9:18 am EST

Well, i wanted to sign up for morpheus and then it directed me to 360 sharepro which with all confusion with this I signed up, luckily I put it on my credit card so hopefully the credit card company will dispute this for me.

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Jenna Cesar
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Feb 11, 2007 8:24 am EST

This is a scam and something should be done about it. This company has ripped off limewire pro, and are selling it for $70 aus when lime wire pro is only $18. The dodgy version of this software only works for a few days/weeks depending on how lucky you are, and now the company are uncontactible. Check out this link

http://www.360share.cn/features.asp

It used to have the only means of contact as a Canadian telephone number whose lines always seemed to be closed, but now you can't even get that much contact info from the site. These people should be put in jail on fraud charges. May they burn in hell.

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Justin
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Feb 10, 2007 11:21 am EST

Alright, I had to call them several times, but they finally fixed my stuff. They said that they were e-mailing me stuff several times and then they said that it was "going to the junk file" so they gave me a run around until I told them where to stick it. And then magically it came through and got fixed. The number is [protected] option 1. Hopefully they will fix your stuff too. -Justin

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Barbara Shepard
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Feb 09, 2007 12:05 am EST

I purchased 360 share Pro along with the suggested software add-ons (Bit Torrent, Propack codec 203b and Net spy protector) for a total of $52.00 I never got a confirmation e-mail but my account has been charged. I downloaded the program but it does not work! I submitted an email on the support page and my reply just asked for more info which I had already supplied in the original request for help. Subsequent attempts for help would not go through. There is no way to contact the tech support or customer service. This is a total rip-off and I want my money back!

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Chris Drysdale
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Feb 08, 2007 10:58 pm EST

Yep - had the same experience. They are conners, and should be caught. But I don't know how to do this - does anyone?

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Lora Gerchman
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Feb 08, 2007 3:17 pm EST

I paid for a life time membership about 6 months ago. I have been trying to use the program now for the past 3 days. I began to search about the company and came across this website and noticed that there are a lot of complaints so it looks like I got ripped off. I will do the same as everyone else try to contact the company or just seek legal action.

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Jasmine
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Feb 05, 2007 8:29 am EST

I also bought a life time membership to 360 share a few months ago.. now it doesn't work. I click on the link to it but it doesn't connect. I don't know what to do.. if you do please email me. Thanks.

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Contessa Meacham
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Feb 04, 2007 3:01 pm EST

I purchased 360 Share-Pro (approx 51.00) and after downloading I never received a purchase order or email confirmation. I was only informed of my password. The download went through without an error but I cannot open the program. When I went to the "support" link from their website I either get a request for member login, then I get a message I am NOT a member, or when I did manage to send an email it is still "ticket"ed (?) and I cannot create another. I have yet to hear from them and could not find a telephone number anywhere. I even searched BBB and could not find them. I can't believe I was duped. I have been purchasing programs and other items online for years and found 360 Share-Pro recommended as one of the "Top Sites" on a computer software magazine website (can't remember which one). Anyway, when searching for other resources of this company it is as if they don't even exist outside of a webpage. However, I did call the number [protected]) recommended here in this thread and after holding for 10+ mins spoke with a person who assured me my CC would be refunded minus the 9.95 handling charge. I guess I must sacrifice 9.95 for my stupidity. Good Luck and bad riddance to 360.

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olugbenga akinmulero
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Feb 04, 2007 2:39 am EST

I bought a few years of 360 share pro last year summer time and now it will not work, I paid almost £40.00 for this and it is not yet a year old.

I have tried the support online, this keeps on saying my login is invalid.
Please help , there is no phone no to call I do not know what to do, and I want my money back.

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matt green
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Feb 02, 2007 3:54 pm EST

I paid for the download maybe 2 weeks ago and i had to restore my computer so then since i had already paid i try to download again and you guys said my account name and password was invalid please fix. Email me so i know what to do my new email is matt-green@fuse.net my old email is matt-green@peoplepc.com thanks

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darren dawson
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Feb 02, 2007 3:53 am EST

Thank you for the email. We can resolve any issues online. However, if you still wish to reach our Customer Service department by phone, you can do so by dialing the phone number below:

[protected] (toll free for North America) Or +[protected] (International)

We are available 7 days a week from 9am to 5pm Eastern Standard Time.

Sincerely,
Your Customer Service
this is what 360share emailed me after i told them i was going to the police because what they was doing was theft.

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darren dawson
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Feb 02, 2007 3:48 am EST

360share was trying to rip me off. I said they could take £1.89 for a month subscription and they went and took £30.00 out of my account. I've just got my money back. Do not use this site - its a scam! You cant even access music when you install the program. Do not use. And do not give them your card details!

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tamika shields
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Jan 31, 2007 7:04 pm EST

I've just signed up to 360 sharepro about two weeks ago and now i have a firewall that wont let me download. i tried to take it off through my pc but its something wrong coming from their side. i want my money back as well. who do they think they are scamming people like this . THEY SUCK!

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edward rayne
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Jan 31, 2007 12:49 pm EST

I had 360 share and it was upgraded to 360 pro fine for a weak now will not connect pop comes on freezes the sight pain in the bumb someone should do something.

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jesus olvera
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Jan 30, 2007 2:40 pm EST

I have nothing much to say, but that this company sucks and I want my money back. Never has worked for me either!

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Mike
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Jan 29, 2007 9:41 pm EST

I should have researched more b4 purchasing. Mine doesn't work at all, wont even open.

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holly mcdaniel
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Jan 27, 2007 7:14 am EST

I have recently renewed my subscription and i cant do anything with it, i cant download anything, maybe i am doing something wrong but i don't think so, i have been using this for almost a year now, but now for some reason it wont connect, does anybody have any suggestions for me...

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AARON FRIAS
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Jan 25, 2007 10:47 pm EST

I signed up for two year agreement and somebody deleted the program from our computer by mistake. now i tried to find my account and use the program and it does not work. so i need to talk to somebody to get it back working correctly.

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Danielle Poullos
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Jan 25, 2007 5:34 am EST

I as well have a complaint about 360Share Pro... I had purchased my lifetime subscription and I as well am no longer able to get my music... Now that I am trying to get a hold of them it seems to not to be in the cards because there is NO WAY for me to get a hold of them... What the heck is going on? I want my money back!

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Jason
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Jan 24, 2007 10:57 am EST

I have had the same problems like everybody else it sounds like, you pay the lifetime membership it works for a few days and then it doesn't work any more, what a scam. I was wondering if anybody has been able to get a refund?

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katie Russell
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Jan 22, 2007 8:51 pm EST

I bought it too and it wont work. I want my money back but there seems to be no way of going about this.

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Elizabeth Cooper
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Jan 21, 2007 4:55 pm EST

They are not affiliated with Bearshare. I called Bearshare & they gave me a # to call [protected]. There hours are 9-5pm

Hope this helps.

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Beverlee Pena
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Jan 19, 2007 10:48 am EST

I had 360 Share Pro for about 7 months, it worked great but about a month ago when I tried to open it wouldn't open. So I thought that maybe my membership had expired, I went through the process again to become a member, it gave me a password, took the money out of my account. When I tried to open it gave me the message of having a invalid account. But to make matters worse I was unaware that my son had already gone through the complete process 2 days before. So I paid for this program not once but twice. If you can help in anyway we would be extremely grateful. Are they affiliated with the program "Bearshare"?

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analin keeling
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Jan 19, 2007 9:41 am EST

If you have any info for us to contact them, a website maybe, can someone let me know.

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analin keeling
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Jan 19, 2007 9:39 am EST

I have the same issue, my 360 share pro no longer works after buying a lifetime membership and there is no way available for us to get support help or customer service anymore either. Please help us.

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Sarah Ade
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Jan 16, 2007 5:09 am EST

Yep, same for me. I bought 360 share pro unknowingly through limwire.co.uk, thinking it was going to be the real limewire. And again, it worked once, and since then pops up with error messages that won't go unless I go into task manager and close the programme there. I want a refund! But they say my username is not right or registered or something.

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Beverly Hines Walton
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Jan 13, 2007 6:02 pm EST

I agree. I also purchased the lifetime membership and it worked the first day after the payment was processed, but nothing since then. I have since changed my e-mail address, and there is nowhere to inform the company of the change. The program pops up EVERY TIME I log onto my computer, forcing me to either minimize it or exit out of it. It never connects. Please note my new e-mail address remit any suggestions for a remedy to this fiasco.

Thanks,
Beverly

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Michael Ewart
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Jan 13, 2007 9:23 am EST

My 360 Share Pro does not work now either, i cant contact them to complain as my username is claimed to be incorrect. What do i do?

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mr robert bennetto
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Jan 09, 2007 11:13 pm EST

I agree with what you are saying, i bought a life time membership, it worked for a few days, but now it wont connect or work, how do i get money back too?

PS. whats with smile face as logo, i don't have a smile about it.

Rob

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