Limewire.co.uk / 360 Share ProHow to get your money back!

S
This review was posted by
a verified customer
Verified customer

I subscribed to limewire.co.uk a while ago, and received 360 share pro. After much effort, and many many emails, I got a refund. I contacted the customer service through the limewire.co.uk page as this was where I bought it. So keep trying - you can get your money back too for this scam!!

Responses

  • Em
    Emma Caldicott Apr 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I got 360 share on my computer for my dad and it wanted my credit card details it was a plan were you get free downloads for your mp3 player and free music so i put in my details thinking i was going to receive lots of music I then gave my credit card details and within 24 hours i had nothing on my computer i think it is out of order and a scam and i still haven't got my money back i went into the bank and there said i would have to transfer all my money to another account.

    0 Votes
  • Al
    Alex Cimini Apr 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also paid for 360 share pro by credit card. It was supposed to be a one time fee for unlimited music downloads. It didn't connect most of the time and now it won't even pull up the page. I tried uninstalling and reinstalling it and now I don't have it at all. I would like a refund.

    0 Votes
  • Me
    Mestre Apr 23, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Bonjours,

    Je suis inscris a vie et mon 360share pro ne marcche plus . Y'a t'il une mise a jour a faire.

    Merçi,
    gege

    0 Votes
  • Cl
    Clair Causier Apr 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too have lost the connection to 360 share pro - i followed instructions from another website to uninstall All 360 programmes, including download music and now I can't get back onto the site nor have i got any of the music that i have downloaded. I am waiting for 360 share to get back to me- but i am really upset. I have tried reinstalling it and now am stuck what to do.

    0 Votes
  • Ke
    Kerry Maree Wilkins May 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had 360 share pro installed on the 21st-2 2007. I also paid with my credit card for a life time one off payment and unlimited downloads . Most of the time i cant get the music i want, or it it takes forever to get connected. NOW, last night my son tried to use it and not only can we not get connected my music files have gone. I also paid extra for [Download Protection], and [NetSpyProtector] I was allso to receive an e-mail of conformation and login instructions, but i never did receive one. [ IM NOT IMPRESSED ]

    Thankfully i did print out a transaction summary, but have no way of contacting them, as theres no info on the page. I to want my money back, how can i do this? I would appreciate any HELP.

    0 Votes
  • Cr
    Crystal May 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Well i contacted 360 share pro, they gave me the steps to fix the problem. It was great... Then the next day it didn't' work again. I am just chucking up my loss and uninstalling the program, im tired of wasting my time with it. I will look for another program to replace it.

    0 Votes
  • No
    Norman John Coombes May 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Why wont 360 share run, I have tried always

    0 Votes
  • No
    Norman John Coombes May 09, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I think I am wasting my time putting in a complaint, nothing seems to happen, I click on submit and again nothing, it is like hitting your head against a brick wall.

    0 Votes
  • Ni
    nick jenner May 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also paid for lifetime membership, now page wont even open up, tried finding the contact number or email in the support section, but they only have opening hours and link for me to sign in as member (of which i already have) and its just a big con / scam. I want my money back, and i paid the full £59.99 at the time.

    0 Votes
  • Jo
    joseph carlisle Jun 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I know what a bunch of rip off artists. Bought 360 share yesterday i only wanted the £20 version but when i submitted i realized all of the boxes for the extras (download protection, spyware etc') were pre-ticked and it ended up costing me £62.00.

    I e-mailed their "customer service" team and received a response saying that the issue was closed and a link within the e-mail to see the outcome of my complaint which didn't work. I already have azures but wanted something where i could download directly and not p2p illegal downloads everything you receive from 360 share is available free elsewhere.

    360 share is a lime wire rip off and should be shutdown.

    0 Votes
  • Pa
    Patricia Carter Jun 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I, too, bought 360 Share Pro through Lime Wire. I bought the $32.00 deal and the boxes for additional software were pre-ticked. When the transaction was complete the total was $62.00. I DO NOT recommended this to anyone.

    0 Votes
  • Lu
    Luisa M Jun 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Is Lime Ware and 360 Share Pro one and the same program? I had problems with 360 share pro and I contacted Member Services and they sent me a Java Update and that took care of the problem, except the Java Update they sent me was the previous version of the one that was automatically updated by my computer so my second question is: There is another Java update available, if I update the Java will I have the same problem that everybody else appears to be having (not being able to log on or losing their music)? Does anybody know?

    0 Votes
  • Ow
    OWEN LIDDLE Jun 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Cant get 360 share pro to work paid for two years used approx 5 months now wont work

    0 Votes
  • Ma
    Marie Watts Jul 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Isn't there some way of shutting down this bunch of con artists? I've had similar experiences as everyone else. I only wanted a year's subscription but because of the pre ticked box ended up with a life time subscription. They don't respond to my requests for a refund. When I did check out the service that they offer, I found that it's absolutely useless. I paid through PayPal & contacted them about this company, they don't seem particularly concerned that these rip off merchants are taking in money by means of there services. I think that companies like PayPal should behave more responsibly & investigate when complaints are made.

    0 Votes
  • Ja
    Janice Aug 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    A friend said to download Limewire and the Limewire.co.uk came up first on the screen so I thought that must be the right one. How wrong can you be? Firstly, I was conned out of £67 plus £1 for an overseas transaction and I thought I was going to pay £32 to a UK company. Secondly, I do not have access to Limewire just to a shared system of music which did not download properly.

    Beware!

    0 Votes
  • Ja
    Janice Aug 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Further to my above comment I have now removed the Sharepro program from my computer as since the download I had been having lots of problems with all programs - especially when I was on the internet. I removed Sharepro and Adobe Download (is this really what it is?), which I had downloaded together, and now suddenly everything is working properly!

    0 Votes
  • Ja
    Janice Aug 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Thanks to the lady who did receive a refund and who gave me an email address to try I contacted the company and I have now had my money refunded minus £10. When I queried their right to not refund my money in full this is the email that I received "IF you have any further queries regarding you refund please contact clickbank, as they deal with them directly." This whole thing is an obvious scam and should be stopped.

    0 Votes
  • Ma
    Maroof Ali Aug 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am disappointed with the 360 share pro and like to cancel the package. The reason for this is that 360 is very slow and doesn't work and doesn't work the most of the time.

    0 Votes
  • Da
    Daniel Hanigan Aug 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    hello,
    i have recently downloaded the new version of limewire(4.14.8) due to a problem with the older version i am now having the same problem with the new on after less than 12 hrs usage. th problem is everytime i attempt to download a file it states that limewire is currently connecting to the network your search may not return many results until you are fully connected. i am also behind a firewall. Could this be causeing the problem? if anyone could help i would be extremely grateful.
    Yours sincerely,
    Daniel.H

    0 Votes
  • An
    angel thomas Aug 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I totally disagree with the complaints here about sharepro 360. I purchased sharepro360 last year and I have never had any problems with it. I also knew to look for the pre clicked boxes as to not order more than what I wanted. This is something that happens with alot of websites out there. It is almost like a standard that there will be pre checked boxes. We as consumers need to take responsibility for our actions and just admit that it was your own mistake that you did not uncheck the box. The box was not hidden, you just didn't notice it. I will admit that sometimes the boxes are placed in an inconspicuous corner, but that is no excuse to complain when you do not preview your screen befor you click submit. To this day, sharepro is a pleasure to use and download my music. I think that part of the reason that sharepro will not be shut down is because for every 1 person that has a problem, there are 50 that are not. We paid our money too just like the rest of you. It would not be fair to shut them down when there are lots of people out there that are actively using the software. If there are 10,000 people having issues and 2 million people enjoying the site, what do you think they are going to do about the 10,000? Sharepro is not a scam. I can confirm this. I paid 32.00 dollars.... uh, only 32.00 and I am very happy with sharepro360

    0 Votes
  • Jo
    john k letourneau Sep 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i unchecked the boxes 4 thee extras but they charged me any way....as of now it wont run,it did at 1 time ,they said i have 2 redownload it but its asking 4 my credit card again ...no fukkin way

    0 Votes
  • Za
    Zach Cogar Jan 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I cant even bring sharepro up to download music. I freakin ticked!! I cant get a hold of anyone to help me, I want my money back!!

    0 Votes
  • Pa
    Paula Whitehouse Mar 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I took the ticks out of the boxes and it charged me anyway. Can I just have a refund for the unwanted extra's as I still want the download. Thanks.

    0 Votes
  • Je
    Jessica Melancon Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I AGREE...SHAREPRO 360 IS A TOTAL RIPOFF!!

    0 Votes
  • Je
    Jessica Melancon Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    ITS A RIP OFF!!

    0 Votes
  • Da
    Dave from the internets Sep 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yes, Share Pro is a scam :)
    It's just an old version of limewire that they stole, slapped their name in and then charge you for.
    Go to limewire's forum and search share pro. There are a bunch of threads about it.
    If you wonder why it's difficult/impossible to get your money back? Well that's because the head office is based in Burma :)

    Go nuts trying to get your money back(my friend certainly couldn't). If you can't, uninstall the thing and cut your losses. Go download official limewire. It has about 200x as many users.
    Hell Bearshare is better than 360, lol

    0 Votes
  • Na
    Natasha Richard Dec 23, 2008

    This company is a total ripoff!!! DO NOT FALL FOR IT! The worst part is they use different websites to trick people. The website I used was for something called lime wire soft, http://www.limewiresoft.com/

    First of all I know for sure i clicked off all those little ticks but they charged me another 14.95 for some spyware software i didn't ask for.
    I knew it was a scam immediately.

    Anyway, i called
    1-888-448-6887 and spoke to some guy. Probably the ### that runs this scam. He refused to refund me the full amount and gave me a hard time. After we argued for a while he hung up on me.

    I promised him if he did hang up on me I would call back and continue to bother him and whoever he put on the phone. Well, after he hung up I spent some time to call my company to cancel the charges and then I called him right back. It was the same guy but he acted as if he didn't know me. After I gave him my info again he said that he refunded the FULL amount and it would take 5-6 days before it took effect. He said I would get an e-mail confirming by the end of the day.

    He'd better send that e-mail detailing in full my refund or else he's going to have a hell of a ### kitty on his ### tomorrow. I'm pretty sure if I called back again I would get the same guy. Maybe I will just to see. Hell he'd better hurry up and send that e-mail so I'll ### with him till he does it.

    0 Votes
  • Na
    Natasha Richard Dec 23, 2008

    Yep, i just called. Same guy. LOL.

    0 Votes
  • Br
    bradley crawford Apr 06, 2009

    love it

    0 Votes
  • Ro
    romello Jun 25, 2009

    i paid 32.00 for 360 share computer had sypware & adware i had it cleaned now i dont have it at all what should i do

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem