1800 Flowers / Customer Service/ failed delivery

United States
Contact information:

I placed an order for flowers and chocolate covered strawberries to be delivered on Valentines Day. My wife received the flowers, not the strawberries. They claim to have delivered them today, but that doesn't help me because my wife isn't at work today and it's the day after Valentines Day!!! That's not what I paid for ! Unfortunately the Customer Service is Godawful and they won't give me a refund. I called 3 times and spent at l ast 3 hours trying to place the order and then trying to get a refund. This is unbelievable!!!

Feb 15, 2019

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