CB Retail and Online Shopping Coach Complaints #42-61

Coach review: handbag

Smitra of GB

Jan 01, 2020 5:10 pm UTC

I am from U.K. and recently visited U.S. I bought a Coach handbag from MERRIMACK, SUITE 341, 80 Preimium Outlet, NH 03054 on December 27th 2019.
I was told at the till that I would receive 12 months international guarntee via email which I have not recived however I have received a surevy email about Coach customer service!
The handbag I bought, the zip dose not wrok prpoerly.
I did not expect bad quility item from such a high end product.

Please can someone send me the 12 months warrenty and guide me on how to get the bag replaced?

Many thanks,
Smita

0 comments

Add a comment

Coach - fake fake fake goods 53

Resolved

Coach - scam!!! 31

Resolved

Coach - fraud 15

Coach - Paid for overnight delivery, won't refund 15

Resolved

Coach - purse falling apart 1

Coach - Sweepstakes 1

Coach - Return

Coach - Handbag

Coach - handles on handbag

Coach - coach handbags poor quality and bad customer service

View all Coach reviews and complaints

Coach Contacts

Coach phone numbers

1800 262 246

Click up if you have successfully reached Coach by calling 1800 262 246 phone number 1 1 users reported that they have successfully reached Coach by calling 1800 262 246 phone number Click down if you have unsuccessfully reached Coach by calling 1800 262 246 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling 1800 262 246 phone number

100%
Confidence score

Australia

1800 816 698

Click up if you have successfully reached Coach by calling 1800 816 698 phone number 7 7 users reported that they have successfully reached Coach by calling 1800 816 698 phone number Click down if you have unsuccessfully reached Coach by calling 1800 816 698 phone number 20 20 users reported that they have UNsuccessfully reached Coach by calling 1800 816 698 phone number

50%
Confidence score

Malaysia

+1 (800) 860-0698

Click up if you have successfully reached Coach by calling +1 (800) 860-0698 phone number 0 0 users reported that they have successfully reached Coach by calling +1 (800) 860-0698 phone number Click down if you have unsuccessfully reached Coach by calling +1 (800) 860-0698 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +1 (800) 860-0698 phone number

Singapore

+44 203 808 2672

Click up if you have successfully reached Coach by calling +44 203 808 2672 phone number 5 5 users reported that they have successfully reached Coach by calling +44 203 808 2672 phone number Click down if you have unsuccessfully reached Coach by calling +44 203 808 2672 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +44 203 808 2672 phone number

100%
Confidence score

United Kingdom

+1 (888) 262-6224

Click up if you have successfully reached Coach by calling +1 (888) 262-6224 phone number 0 0 users reported that they have successfully reached Coach by calling +1 (888) 262-6224 phone number Click down if you have unsuccessfully reached Coach by calling +1 (888) 262-6224 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +1 (888) 262-6224 phone number

United States

+1 (866) 787-1587

Click up if you have successfully reached Coach by calling +1 (866) 787-1587 phone number 0 0 users reported that they have successfully reached Coach by calling +1 (866) 787-1587 phone number Click down if you have unsuccessfully reached Coach by calling +1 (866) 787-1587 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +1 (866) 787-1587 phone number

Canada

+33 186 262 842

Click up if you have successfully reached Coach by calling +33 186 262 842 phone number 1 1 users reported that they have successfully reached Coach by calling +33 186 262 842 phone number Click down if you have unsuccessfully reached Coach by calling +33 186 262 842 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +33 186 262 842 phone number

100%
Confidence score

France

+49 203 804 8140

Click up if you have successfully reached Coach by calling +49 203 804 8140 phone number 1 1 users reported that they have successfully reached Coach by calling +49 203 804 8140 phone number Click down if you have unsuccessfully reached Coach by calling +49 203 804 8140 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +49 203 804 8140 phone number

100%
Confidence score

Germany

+39 294 751 992

Click up if you have successfully reached Coach by calling +39 294 751 992 phone number 1 1 users reported that they have successfully reached Coach by calling +39 294 751 992 phone number Click down if you have unsuccessfully reached Coach by calling +39 294 751 992 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +39 294 751 992 phone number

100%
Confidence score

Italy

+34 911 235 799

Click up if you have successfully reached Coach by calling +34 911 235 799 phone number 1 1 users reported that they have successfully reached Coach by calling +34 911 235 799 phone number Click down if you have unsuccessfully reached Coach by calling +34 911 235 799 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +34 911 235 799 phone number

100%
Confidence score

Spain

+86 400 001 7021

Click up if you have successfully reached Coach by calling +86 400 001 7021 phone number 1 1 users reported that they have successfully reached Coach by calling +86 400 001 7021 phone number Click down if you have unsuccessfully reached Coach by calling +86 400 001 7021 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +86 400 001 7021 phone number

100%
Confidence score

China

+852 800 960 698

Click up if you have successfully reached Coach by calling +852 800 960 698 phone number 1 1 users reported that they have successfully reached Coach by calling +852 800 960 698 phone number Click down if you have unsuccessfully reached Coach by calling +852 800 960 698 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +852 800 960 698 phone number

100%
Confidence score

Hong Kong

+81 120 556 750

Click up if you have successfully reached Coach by calling +81 120 556 750 phone number 1 1 users reported that they have successfully reached Coach by calling +81 120 556 750 phone number Click down if you have unsuccessfully reached Coach by calling +81 120 556 750 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +81 120 556 750 phone number

100%
Confidence score

Japan

+82 808 881 941

Click up if you have successfully reached Coach by calling +82 808 881 941 phone number 1 1 users reported that they have successfully reached Coach by calling +82 808 881 941 phone number Click down if you have unsuccessfully reached Coach by calling +82 808 881 941 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +82 808 881 941 phone number

100%
Confidence score

South Korea

+886 801 860 698

Click up if you have successfully reached Coach by calling +886 801 860 698 phone number 1 1 users reported that they have successfully reached Coach by calling +886 801 860 698 phone number Click down if you have unsuccessfully reached Coach by calling +886 801 860 698 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +886 801 860 698 phone number

100%
Confidence score

Taiwan

+55 30 049 808

Click up if you have successfully reached Coach by calling +55 30 049 808 phone number 1 1 users reported that they have successfully reached Coach by calling +55 30 049 808 phone number Click down if you have unsuccessfully reached Coach by calling +55 30 049 808 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +55 30 049 808 phone number

100%
Confidence score

Brazil

+52 554 750 7030

Click up if you have successfully reached Coach by calling +52 554 750 7030 phone number 1 1 users reported that they have successfully reached Coach by calling +52 554 750 7030 phone number Click down if you have unsuccessfully reached Coach by calling +52 554 750 7030 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +52 554 750 7030 phone number

100%
Confidence score

Mexico

+1 (240) 448-4442

Click up if you have successfully reached Coach by calling +1 (240) 448-4442 phone number 0 0 users reported that they have successfully reached Coach by calling +1 (240) 448-4442 phone number Click down if you have unsuccessfully reached Coach by calling +1 (240) 448-4442 phone number 0 0 users reported that they have UNsuccessfully reached Coach by calling +1 (240) 448-4442 phone number

More phone numbers

Coach emails

comments@coach.com

100%
Confidence score: 100%

Support

Coach address

10 Hudson Yards, New York, New York, 10001, United States

Coach social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 27, 2026
View all Coach contacts