S Jan 01, 2020

I am from U.K. and recently visited U.S. I bought a Coach handbag from MERRIMACK, SUITE 341, 80 Preimium Outlet, NH 03054 on December 27th 2019.
I was told at the till that I would receive 12 months international guarntee via email which I have not recived however I have received a surevy email about Coach customer service!
The handbag I bought, the zip dose not wrok prpoerly.
I did not expect bad quility item from such a high end product.

Please can someone send me the 12 months warrenty and guide me on how to get the bag replaced?

Many thanks,

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.