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I lost my money
www.giftcardlab.com is a scam service and all they need is money. Avoid them and read the reviews, they are not to be trusted. I bought a gift card from them and next day they cancelled my order. When I contacted them they did not want to explain anything. They said that there was something wrong with my card and that they did not receive the payment and that was a complete lie because they charged me and my bank confirmed that! So I just lost my money.
They accused me, but they failed to deliver my order to correct location
I bought gift cards from the website www.giftcardlab.com. They sent them to wrong place and started to accuse me that I provided fault address. I gave them correct info and I have no idea why they sent it to wrong place. I wanted to get money back, but these jerks refused and spoke with me in horrible manner. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
Hi Tonk93,
I understand that the cards shipped to the wrong address and that you felt the customer service department was rude when they spoke to you. We apologize for this bad experience and would like to resolve the issue. Please e-mail support@giftcardlab.com and direct it to Leslie, our customer service manager. If you include your invoice number or the e-mail you used when placing the order, that will help resolve the problem more quickly.
Thank you for allowing us to address your complaint,
Rebecca Killam
Marketing Manager
GiftCardLab.com
Hi, I am with GiftCardLab.com and I'd like to reach out to you so we can help resolve the situation. Please e-mail us at corporate@incentivecardlab.com, attn: Leslie and give us the e-mail address you used to place the order or your invoice number so we can help you further. Thank you.
Awful experience
I had awful experience with giftcardlab.com website. I ordered several gift cards from this seller, and I paid with my visa card. The seller asked me to send the copy of my passport, driver license and other personal information. After I sent all required info, they stopped to communicate with me. I called them several times in order to receive any...
Read full review of GiftCardLab and 1 commentIs GiftCardLab legit?
GiftCardLab earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for GiftCardLab. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
GiftCardLab has claimed the domain name for giftcardlab.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Giftcardlab.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the giftcardlab.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- The website belonging to GiftCardLab has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to GiftCardLab. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of GiftCardLab complaint handling
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GiftCardLab contacts
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GiftCardLab phone numbers+1 (844) 363-8928+1 (844) 363-8928Click up if you have successfully reached GiftCardLab by calling +1 (844) 363-8928 phone number 0 0 users reported that they have successfully reached GiftCardLab by calling +1 (844) 363-8928 phone number Click down if you have UNsuccessfully reached GiftCardLab by calling +1 (844) 363-8928 phone number 0 0 users reported that they have UNsuccessfully reached GiftCardLab by calling +1 (844) 363-8928 phone number+1 (888) 799-0028+1 (888) 799-0028Click up if you have successfully reached GiftCardLab by calling +1 (888) 799-0028 phone number 0 0 users reported that they have successfully reached GiftCardLab by calling +1 (888) 799-0028 phone number Click down if you have UNsuccessfully reached GiftCardLab by calling +1 (888) 799-0028 phone number 0 0 users reported that they have UNsuccessfully reached GiftCardLab by calling +1 (888) 799-0028 phone number
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GiftCardLab emailssupport@giftcardlab.com100%Confidence score: 100%Support
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GiftCardLab address16650 Westgrove Dr., Ste 500, Addison, Texas, 75001, United States
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GiftCardLab social media
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